Have used City a couple of times to work on my truck, and they are always friendly, responsive, and…read moredo great work. You can probably find cheaper places, but if you want quality, reliable folks that can handle any problem, I highly recommend them.

PLEASE READ BEFORE GOING TO THIS LOCATION!!! My first…read moreinteraction with this business was on 6/9/20 my car had just reached 135,000 miles and I hadn't done any service to my transmission. I drove past this business and decided to give them a chance. I spoke to Amy on the phone and explained the service I would need which would be my fluid changed out and my filter.I Was told that they do courtesy consultations and there would be no charge. I made an appointment for Friday 6/12/20 but got a phone call on Thursday from Amy asking me for my Vin number so that they can order parts. I thought that was a little strange because I was just coming in for a consultation but I figured if I wanted to get my service done there at least the parts would be ready. When I got there on Friday I walked in and Amy was in the middle of a conversation Stopped and told the man that was there she wanted to get my keys. (No greeting whatsoever) after I told her I Would have to wait for my car I was shown to a dirty waiting area. After a hour of waiting I was giving an estimate that was severely overpriced I told her to give me a second and that's where it all went wrong. AMY couldn't answer any questions for me about parts or the pricing. Then to make matters worse she try to charge me for the consultation after I was told it would be free. To this day I still don't know how much it costs because she told me in a very aggressive way OK YOU KNOW WHAT YOU DON'T HAVE TO PAY FOR IT BUT DO ME A FAVOR DON'T COME BACK!! I felt sick to my stomach and couldn't believe I was being treated this way for asking questions about a service I would potentially be provided. What I really thought was telling was the fact that none of the other employees came out to assist her while I was telling her she would tear this business down and I'm going to reach out to the owners, that shows me that this behavior is something that there used to. If you want someone to tell you DON'T COME BACK to their business then you should check this place out but if you want good customer service then stay far away from here. SCAMMERS!

I have been getting my vehicles serviced and repaired at Jason's for over 30 years. I used to live…read moreright by it and would walk home after dropping my car off, now I live 6 miles away but I still only take my vehicles to Jason's and still walk home. The staff is friendly and knowledgeable and importantly cares about my wallet and always tries to save me money. A special shout out and thanks to Fred who always goes the extra mile for me and my older vehicles. No matter what your vehicle needs, trust your vehicle(s) to Jason's Auto Care. Sean

I took my car to Jason many years ago when he worked at the Amoco on Merrimon Ave. That was more…read morethan a decade ago. I called this his shop this morning to see if they could look under the hood at an issue. I was able to take it by for a quick check today - unheard of at most places. William checked it out, gave me a go for safe driving. I then talked to Fred, the body guy, about some dents and dings on the body of my car. He buffed a few scuffs off and we made a plan for some more detailed work. No charge for either guy!!!! We will take our Passat into them next week for some $$$ work and I know we will be pleased. These guys are the best! They are friendly, thorough and fair. Thanks William and Fred.

Had my check engine light come on. Drove here as it was close by to me. Visiting from Texas, and…read morethey were so helpful. Got my truck checked out right away. Fixed it up right away for me and got me back on the road in no time. The gentlemen were super knowledgeable and helpful. Would recommend this business to anyone needing auto. Help!

Very reasonably priced inspection services and very courteous employees, too. Will definitely be…read moreback in the future.

I was passing through this small town when my Jeep Wrangler's sway bar link broke after hitting a…read morepothole. Of course, it happened on a Thursday night when everything was closed, and I was seriously worried about getting back on the road in time. First thing Friday, I drove up to Empire Automotive, explained what happened, and they jumped right on it. The mechanic checked it out, explained the issue clearly, got the parts quickly, and had me back on the road in no time. It's rare to find a shop this responsive, especially last-minute, and with such great service. If you need any mechanical work done--whether you're local or just passing through--I couldn't recommend Empire Automotive more.

I contacted John about getting an oil change and doing an inspection since I'd had my Cooper…read moreCountryman a year. Since they are a BMW qualified service center I asked if they could do my Mini. I had the rear break pads replaced and they took care of a bad motor mount. I'm pleased with their work and would recommend Empire Automotive for your late model (2017-on) Mini.

Great folks, prices and location for Swannanoa ! Had several post Hurricane Helene repairs made.read more

Highly recommend Rob and his team for professional and honest auto service!  2nd visit with a late…read moremodel Lexus and was diagnosed and fixed fairly and quickly.  They are expanding soon which is a testament to the quality service they've provided for years.  Give them an opportunity!

Had some bad work done in Maryland right before I moved here. Crankshaft installed incorrectly and…read morethe car was undriveable back to Maryland for original mechanics to fix it. The manager of that store was extremely picky with who he had fix their botched job because the warranty would still be back on his shop. After a lot of asking around, he found Automotive Repairwerks and I'm glad he did. The car was fixed correctly the first time and drives smooth as can be. I've been back to them with every issue my wife or I have with our cars. They always diagnose it right the first time, explain everything thoroughly, have it done when they say they'll have it done and charge a fair price. My wife recently had a situation with Subaru where they "fixed" something that turned out to not be the issue and the guys at Automotive Repairwerks handled it in one day. Be prepared... there's usually a two week wait to get your car services which is evidence that they are in high demand and for good reason.

Ripoff. NOT for prius. They did NOT know how to service…read moreprius and charged me 145$ for something that took 2 minutes (replacing a fuse I already know was missing) and were trying to tell me that it's my Hybrid battery that's the issue and that is the ONLY CODE they were pulling up. Thank goodness I had already gone for a FREE code reading at Toyota and knew it was not that. Gave them the paperwork from Toyota and they put in the missing fuse (I should have done it there. They are way better with Prius and don't charge you for doing NOTHING) They charged me 10$ for the fuse that costs .50 Cents and acted like it took them an hour when I gave them the paperwork for the issue that they couldn't find!! A friend recommended this place bc she's taken her prius. I will be telling her and my fellow prius driving friends (I know a lot of us) not to trust this place. rip off Thievery. -Auraum

I really appreciate that the guys got the job done ahead of the anticipated repair schedule, for a…read morereasonable price, and everything was better that expected.

I have never reviewed anything before in my life- but Sam's is a business truly deserving of 5…read morestars. Being a naive teenage girl, I refilled my moped with diesel instead of high octane gas and stalled out by Sam's before I could even leave Broadway. Bordering on the point of hysteria, I parked my scooter behind Sam's shop and left for the night. When I returned the next day and started to tell them what happened, the mechanics identified the problem before I even finished. Sam and team fixed my scooter in under an hour at a more than fair price. I will be recommending Sam and his amazing staff to all my friends.

Sitting here in a Mexican restaurant in Pflugerville, Texas and I saw this guy sporting your shirt…read more As an owner of 3 Bimmers, (2024 X5, 2012 328i and 86 E30) and always looking for a good independent garage. I couldn't resist looking you folks up. Your garage look very nice, but the commute to Asheville isn't cost effective. Yet, if I'm ever in town and need service, I will definitely stop by. 4 stars for store presentation. Michael C. - Georgetown, Tx.

Did a delete on my 2011 335D. A couple of "surprises" during the switch that they told me may…read moreoccur. They replaced the amp that had some moisture issues. HIGHLY recommend these folks. I live about an hour away and would use this garage for all my needs if it was a little closer.