do not take your car here! Worst experience ever! They didn't put my skid plate on right. They told…read moreme my oil was done and to pull out as I slowly pulled out. You heard a loud crunching sound which was my skid plate that they forgot to attach. Had me back up and attached it and said all was good. They attached that skid plate with zip ties. A little over a month later it's falling off. It was damaged. Parts and labor cost me $250 to replace it. When I went to them with the Bill, they told me that they were not at fault. Once again, do not go there.

I liked the service they provide takes about the same time as Valvoline. Very convenient location…read morefor me. Staff was professional and friendly.

Had tire pressure issue- great fast service nice people. Fantastic experience. Exactly what you…read morewant.

Jan and Rick Davis absolutely saved my day. I got a flat tire while on a trip to Asheville. I…read morecalled and spoke with Jan and she found a used tire that fit my car. Even with being understaffed that day with guys out sick she was kind enough to move things around a bit to squeeze me in and get me back on the road. 41 years in business and they are kind caring family owned and operated. Thank you both for helping me back on the road and saving me so much money.

Worked me on without an appointment and provided great service at a good price with good…read morecommunication.

Appreciate the customer service and the work ive gotten done here. Always seem to have a coupon for…read morethe service i need. So much better than the dealership...wish id switched sooner.

Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

VonChae and the whole team went above and beyond ! People…read morelike him and his friends - caring and professional- now days are hard to come by. I only can wish that the rest of us would measure up to their efforts. Thank you so much! I'm your loyal customer. Tatiana.

The guys that work here are informative and helpful .Service performed fast at a fair price.read more

Went good when I went in for an inspection. The man who did my inspection was very nice and…read moreprofessional.

I had an oil change and later some other services and a state inspection. The staff is efficient,…read morefriendly, and professional. I was in and out very quickly even when I asked for 4 services at once. I will be back!

Absolutely love this place! These guys are awesome, & the service is always great & quick! Highly…read morerecommend!

Great place!!! Quick, attentive to detail and didn't try to upsell me on anything…read more Prices are comparable to other oil change locations, highly recommend!!!

I use this particular store for everything I need done. I have oil changes in my Tahoe, Silverado…read moreand Toyota. I get my vehicle inspections done here and had the transmission fluid changed in my Tahoe also. I like the work structure and open communication between the workers topside and in the pit.The workers are always friendly and professional. I'm sure the other locations are equal but when I start trusting a place and its crew I don't vary. There are other establishments that may be a bit cheaper but there is usually a reason for that. Recently there are new stores closer to me but i have no reason to switch. I am the same way with car part stores.

Friendly, helpful and professional. Getting auto maintenance done on a road trip can be daunting…read morefor a solo female but this place made it so easy and the price was excellent!