Just be careful when you shop here. You will not receive the small hometown treatment you may…read moreexpect. They have absolutely horrible customer service!

Nice locally owned store. Good website. Very helpful and knowledgeable when you ask for…read moresuggestions. Friendly owner and staff. Unique and good quality clothing.

I stop every time I'm in town and they always have the most unique designs. I always find somethitn…read morefor myself and the kids.

This little business is one of my favorites. Their clothes can be seen as a little on the pricey…read moreside, but all of the clothing is high quality. They have the best, unique and nostalgic designs for their clothing, it's hard not to love! This shop is very cutely kept on the inside and all of the workers I have met there have been extremely nice, personable, and helpful. I always look forward to the big sales at this location, and every time I have gone I've been so impressed -even in all of the chaos with so many shoppers at once for the sale, the workers always keep it so neat and organized, and everyone is happy and friendly and helpful!

Their online service in terms of answering questions leaves a lot to be desired…read more They will highlight an item but not accompany with a price. You see many responses to the post, asking for the price, but you don't see a response. I recently commented to a person inquiring about the price, that they don't post or respond to price. I was referring to sharing it online. Well, it hit a nerve because they responded rudely, privately to my comment. Was it really necessary to be snippy and say, "There..I responded."? Not all local businesses earn support.

What a lovely discovery! I found more than I expected and was pleased to find a good sized men's…read moresection. Check it out; it will Be worth it!

Staff was on the phone while I'm waiting to be rang out. Says to me "by the way your card may…read moredecline because I'm on the phone" so I say "maybe you shouldn't be on the phone"...I guess I am just mistaken but a place of business should be a place of business and not a social event. Won't visit this place again. Retailer reached out (see reply) but neglects the fact that I was in their store shopping for 10 minutes of which the entire time the employee was on the phone chatting away about personal matters. Nothing I heard would have warranted this being a business call or from a customer. The employee actually says to her friend "I have to let you go so I can use the credit card machine" as I'm at the check out counter.

I was a cute little shop but not a lot in the way of styles for souvenir shirts and definitely not…read morea good range in sizes either.

I was diagnosed with bilateral posterior tibialis tendonitis and was limping. After my first visit…read moreto UPMC REHAB SERVICES with Alisa Miller, PT (who is the best therapist I've ever met), I was recommended to go to Achilles Running Shop in the West Erie Plaza, Erie Pa. Alisa said; "Go there. They're really great. I just bought my stability sneakers there two days ago. Tell them I sent you, and I believe they give you a discount." Well, I was never a runner and never heard of the place, even though I've been to the Plaza many times to other stores. Previously, both my husband and I were loyal customers to Erie Shoe Fly/Meeker Marshall on upper Peach. My husband gets his steel toe work boots there, our sneakers, and my orthopedic S.A.S. shoes as well. These S.A.S. shoes were NOT helping this time at all with stability, even with my Powerstep blue insoles I got from there. I am a very active, 60 year old, retired Registered Nurse, who has worked in direct bedside nursing for 36 years, and have chronic, constant joint pain in my hips, a prior lumbar fusion, and now this affliction! Ouch. Needless to say, I was skeptical someone would be able to help me. I'm no "runner" or athlete". I'm a mature, retired person. So, I looked imtheir store up online and read their reviews. Frankly, some were not-so-great, dating back to 2017. But since my PT recommended the place, I decided to go. My friend and I went into the store on February 26, 2025. Right away, we noticed the store was immaculately clean, and had a ton of really attractive looking shoes. We were immediately greeted by a younger, warm and friendly associate named Kim K., who saw me limping as I began to tell her my story. She immediately knew what to do, and set off bringing me at least 10 to 12 different pairs of shoes. I needed special insoles too, and she brought me these orange colored, Powerstep Plus insoles with the "met pads" for metatarsal relief for my fallen arches. Ooh, those feel nice! A big drawback was they didn't have my size in stock for the insole. Apparently, the most popular women's size is 9-9.5 and they sell out quickly. I ended up purchasing a pair of Hoka Bondi 9 stability sneakers. They are SO attractive with all black cloth uppers, white logos, and a thick white bottom. I am so used to my "old lady shoes"---the S.A.S. shoes, lovingly termed by me, due to all smooth, leather uppers and the rounded toes. I always feel self-conscious when wearing them. These shoes are very nice looking and feel PHENOMENAL. I am also going back to get the Hoka in all white, because I need a second pair for summer that will be able to stay clean. These sneakers are easy to wipe off and stay clean. I hate wearing shoes that stain easily and look dirty. My PT told me I am going to need to wear these shoes all day, every day, for the rest of my life, due to my fallen arches. That is why I am getting two different pair. I am very impressed with the padded running mat that circles the store, which made it super easy to try out your shoes. And, they have this incredible, huge, arc shaped bench, with a thick, "temper pedic" style, gel cushion on the bench. With my back issues, it was extremely comfortable when my feet were in such pain. Thank you very much to the person who designed that mat and bench idea. Kim K. was so compassionate and patient with both of our questions, and was just determined to get me some relief. Sorry, Shoe Fly. Besides my husband's work boots--- you probably lost two loyal customers. Go to Achilles Running Shop in the West Erie Plaza in Erie, PA. Yes, they are over one hundred dollars, but so are all the support shoes at Erie Shoe Fly. They are WELL WORTH THE MONEY to help with pain. Also, they DO offer a 15% discount if you're are sent there by your physical therapist or doctor. They also offer a 15% active military and veteran discount, which my husband is. It's really comforting to know there are caring and knowledgeable staff right here in Erie to take care of our runners, younger athletes, AND us older folks with injuries and pain issues. Thank you very, very much, Kim K.! A very satisfied customer, Mrs. Janine Utegg

I had an amazing experience in first trip to Achilles store today. A recommendation from a family…read moremember sent me there to fix a foot pain issue. Kim was my sneaker expert and I use that expert not lightly and she had all of the right answers to address my planter faciitus issue. Kim showed me 5 different shoes to present a broad selection to allow me to make my choice on quality and price. I couldn't be happier with the service Kim provided and hope the management give her the plaudits and rewards she deserves

Prices are very high for a thrift store. Golf items were outrageously priced and the guy pricing…read morethe items was not educated in the value of the items. Used golf clubs were beat up and damaged, but they try to price those items at a premium. They price items so high that they never sell until they have so many that they have to store them or cut the prices and only then the items move out the store. I called to complain and left a message, but that was never returned. I will never do business there again.

I have never seen a thrift store with more professional displays than this. The person who does…read moredisplays at this shop is a real pro. Prices drop progressively as noted on the colored price tags (this helps keep inventory moving and is an excellent practice for thrift stores). The inventory selection was my biggest complaint. There was little in terms of practical goods (appliances, kitchen, electronics) heavy bent towards womens items (clothing, purses, bric-a-brac). This may merely reflect what people are donating, but it could also be an inventory collection, processing, or pricing issue.

I think this is the cutest little store. Absolutely perfect for gifts and goodies! It is clean,…read moreneat and full of inventory. With that being said, don't go in there if you don't think you can meet their standards of what a customer should be. Yesterday was the third time I have had problems with their employees. I am in my mid-twenties. I do not drive a BMW. I buy the majority of my wardrobe from Marshall's, so pretty much all last season. I carry a Coach purse, and work three jobs to afford nice things. I needed to pick up a gift for my friend and for my mother's friend. No one offered to help me, which was fine. I was perfectly capable of finding things on my own. I had settled on Vera Bradley blanket and Vera Bradley apron and was waiting to check out. The cashier was quite chatty with the lady in front of me, who was also taking advantage of the Vera sale. The employee offered her gift boxes and gift wrapping and took her time with each item. When it was my turn to check-out, I was prepared to accept the gift wrapping offer and pay whatever the additional fee was, even though I was pretty sure it was free. I mentioned to the cashier that these were both gifts for others, to which she responded "oh, that's nice!" She proceeded to throw my receipt in the bag without asking if I wanted it, and stuff the oversized throw into the too small bag which crushed the tiny Vera box that came with the apron. The bag didn't have handles so I maneuvered carrying it like groceries. I was never once offered anything that the lady prior to me was asked

Spent a good deal of time looking around the store three days ago and was told that there was an…read moreextra 20% off all the sale items 1 day only, only to discover today that there was still an extra 20% off all the sale items; it is a very bad idea to lie to potential customers! Hoping that a lot of people read this review and avoid the store!