My wife hit a deer with our Tesla, and after calling around, we learned that Champion CARSTAR Collision was one of the few Tesla certified repair shops in our area. From the very beginning, Bill and the entire team were nothing short of amazing. Their professionalism, transparency, and attention to detail immediately put us at ease. Throughout the repair process, we received at least two updates a week via text, which was incredibly reassuring. Any time we had a question, we got a response within an hour. That level of communication is rare, and it made the entire experience smooth and stress free. The repair work itself was flawless. Our Tesla looks brand new, and you would never know it had been in an accident. When we arrived to pick up the car, we were blown away to find that it had been cleaned inside and out. That is what I call above and beyond. I have always been a bit jaded when it comes to car repair shops, but Bill and his team may have just changed my mind. Their service, craftsmanship, and care for their customers are truly exceptional. Absolutely amazing experience and highly recommended! read more

Champion CARSTAR Collision - Before - Body Shops Near Me - Hightstown, New Jersey

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Bill, Cindy and John were the kindest and most patient team I have worked with. We all know how stressful car issues can be, but I felt well informed and not stressed at all every step of the way! I truly could not have had a better experience. Car looks great! You must go here. read more

My Honda CRV was hit and State Farm sent to me Champion Carstar and I'm so glad they did! My car was inspected and repaired in a timely fashion, they kept me informed at every stage of the job and the work was performed perfectly. And the local Enterprise rental dealer even met me and allowed drop off at Carstar for my rental car! One of the best part was that everyone on staff was very kind and helpful during this stressful time. They made a bad situation better. read more

Our Subaru Outback was rear ended at a stop light and Progressive Ins paid for all the repairs at Carstar of Hightstown. Paul Edgecombe and his team at Carstar, including Chris, Shray and Ted, are second to none in providing first class service in a timely manner. The repairs to our car were excellent and the car is now as good as new and the entire process took less than five business days. The bodywork is now superb, as is the paint, and I will always go to this Carstar for any future damage repairs. Thank you Carstar. Richard Moody Cranbury NJ read more

Very unreliable - Cancel the claim in their own will without informing or talking. State farm says they have not canceled the claim.

I can't say enough about Carstar Collision of Hightstown. Love the remodeled office. Cozy and clean. All the staff are professional and courteous. And the body work... OMG!! These guys who do the bodywork and paint are 10 stars plus! They match paint. There is no wavy bodywork.. There are no gaps. These cars are done to perfection whether you have an older car or a newer car. I would never ever ever ever take my car anywhere else for bodywork than here. A 110% great experience all the way! Phenomenal Staff, Phenomenal service! Dawn you rock! Thanks for keeping in touch through the entire process! Stacey and Melissa love CarStar Collision Hightstown ! read more

Exceptional service and staff! Needed repair done on my Subaru and was recommended to come here by our insurance company. We were greeted from the beginning with super friendly employees that were able to get my car in as soon as possible even with this crazy pandemic going on. When we picked up the car they had gone above and beyond. They even left me little bottles of touch up paint in my car in case I needed it for any other little scratches I wanted to touch up. Just very thoughtful and friendly and they did an amazing job-my car looks brand new! Thanks so much CARSTAR read more

Textbook Thief! My 20 year old daughter, pulling from a parking space, at 5 mph tapped the side Of another young female driver who turned behind her, as my daughter was backing up. A clear cut minor ding & that's an overstatement. Even the other driver agreed it was nothing, but did wish to fix it. Because cars are not repaired today, rather parts replaced, the estimate for a door and a fender was $1400. When the shop got the car, they INVENTED structural beam damage and raised the price to $2650. They hustled this nice other driver. Punished my daughter and robbed US ALL, by causing insurance rates to go up! Stay away! read more

I can't express how grateful I am to this business. Everyone was incredibly professional and compassionate. The bodywork they did was superb and the car was returned on time in spite of weather-related delays. I really appreciated their consistent text updates and the fact that they have strong working relationships with insurance providers. If you need any bodywork done to your car, you will not be disappointed going here! read more

Wow! Excellent customer service from Dawn and Chris. Exceeded my expectations on every level! read more

I trust Paul Edgcomb - - I know the guys at Champion Collision and they have done a Fantastic job every time. This is a team I really trust! I'd recommend this service to everybody. This shop is extremely well managed and they're top-notch professionals at getting fixes done - the right way. Service couldn't have been better. read more

I had a great experience with this auto body shop. I had a horrible day yesterday as someone vandalized my car jumping on the hood for whatever reason. First thing this morning i drove over to the shop not too excited to pay my car insurance deductible. Adam did what he could getting rid of what dent he was able to and gave me the number for a place that could get rid of the majority of the rest of the dent for under my deductible. Thanks a lot and I'll be back! read more

Great experience dealing with the people here. This is the third time members of our family have needed body work on our 2 cars. Our previous repairs were done perfectly.. like new again. This time, someone backed into my Honda causing damage to my rear bumper and left side panel. The estimate was reasonable, scheduled promptly, and we expect the same high quality finished repair, done on time. Wonderful customer service and staff! read more

I have to start out by saying "Thank You Dawn"!!, she was the most helpful and knowledgeable person I have meet in a body shop. Dawn is very professional and organized. She went over and above to make sure my wife was taken care while I was away overseas for an emergency. I am "the car nut" in the family and when I had to leave, I felt this was going to be too overwhelming for my wife w/ a newborn at home and not having her Odyssey. Dawn arranged for a rental to come to my home and delivered the Odyssey after being fixed. Not only they have great customer service; they also have very talented body men. The repair was phenomenal; like I said I am "the car nut" and I can spot paint work from a mile away. These guys matched the Paint to perfection, and on a White Diamond Pearl, that's nearly impossible. Great Job to everyone that helped my family while I was away. Also my wife left the baby's car seat in the rental. Dawn came after work to return to my home. Champion CarStar Collision has exceeded my high expectations. Thank You Again. read more

I had a relative's car fixed here about two years ago. The car had rear bumper damage it had a significant scrape on the driver side. This was an insurance recommended shop . They only painted the left corner and blended it. The car older but still take the time to spray the whole bumper since there is a noticeable difference in appearance. It looks like a hack job. read more

My wife and I have had to bring two cars here in the last 9 months due to a break in our good luck streak of no accidents. What should have been a stressful time was made completely un-stressful by Dawn and the team there. They make the process of working with your insurance/rental car needs seemless and they beat both time estimates we had been given on our repairs. I would gladly come back here, and knowing they're here if we have another accident is peace of mind for our family. read more

When repair shops in my area were booked up from winter weather accidents, I went out of my way to give my business to Champion because of some good reviews I read online. I found Dawn, the receptionist, and Adam very friendly and was happy that I chose Champion. While they seem like honest people who will do their best to accommodate you, I was disappointed that I had to return twice to correct small problems that had been overlooked while my car was in their care. Overall, they did a great job, and I appreciate that these errors were corrected in a timely manner, but I would recommend that you ask a lot of questions and try to inspect your car as thoroughly as possible to make sure they covered everything before you drive off. read more

Great job on my car. It looks new! The communication throughout the process by Chris and Dawn was excellent. I recommend this shop without reservation. read more

This franchise was recommended to me by another customer. They went to a different location but I choose this location because it was convenient. I have to say my experience was terrible. I was treated in a manner that was not accepted at all. The price was ridiculous and I say this because I had two prior estimates. I was a joke, and it was very bias. The experience and the location spoke for itself and I wouldn't recommend this location. read more

Great experience here! Usually always go to the dealership. Carstar works directly with State Farm which saved time. Work was done on time and correctly. Was updated throughout the process. Very friendly staff! read more

I just got my Ford F 150 back from Champion Carstar. I accidentally scraped a guard rail on my way to work one morning and damaged the right side from the front door down to the end of the side of the bed. I was beside myself, almost nauseous. I knew there was just one place, just one, to call. Champion!! I have dealt with them for body work before and have worked with them for years in the capacity of my job. Paul, Charlie,Jackie and Dawn are the most caring and professional people in the business and the quality of their work backs them up completely. I challenge anyone to spot the repair made. If you are here reading this to find a reputable body shop with excellent standards and quality of work, look no further call Champion Carstar! read more

My family and I have been going here for years, finding no reason to search for better service or a better deal elsewhere. The staff is great, friendly and efficient, I never seem to have to wait around for anything. The body shop has a comfortable feeling when walking in, not as much of a grungy auto shop feel as I think most others have, I don't mind actually sitting down in here! And of course the most important part is that the work is flawless, a very safe word to use as well because I have never experienced a single issue after taking my car home. Highly recommended with fair prices. read more

Great job of Champion team did to my Mercedes! Only take 1 day and it looks awesome. Highly recommended! People there are very nice and friendly. read more

Lack of communication on the part of their management team. Had to bring back a few times for something that should have easily been taken care of, my bumper kept dropping down. Twice they missed the clips needed for this which inconvenienced me horribly for work not just once for the initial repair but twice after that. Absurd. read more