Giving a shout out to this company. I had a shower installed a year ago. Was not happy with the…read moreoutcome. I notified them this year with my concerns. The installer and the manager came out to inspect what I was referring to. They replaced the whole shower ( excluding the doors). I am now very happy with the outcome! Very professional work along with the customer service! Make it Essig.

Have contract for service since they installed a new HVAC system last year. Had duct work cleaned…read moreand air purification system added. A bit pricey, but desk service and techs are friendly, reliable and courteous.

We own a duplex in Reading and received a call that our 2nd floor unit's kitchen sink was leaking…read moredown into the first floor unit. I reached out to Lincoln Plumbing and described the problem. Within 3 hours they were out to the property, had the leak repaired and an invoice in my email. Absolutely amazing. My tenants were happy, which made me happy. Lastly, I can honestly say that the price was fair. Certainly not cheap, but far from the typical contractor gauging! They were fair to us. Thank you Lincoln!

Had a hot water installed with a drain pan. I was very satisfied with install until I realized the…read moredrain hole from pan was facing opposite direction from sump pit. (stuff happens) I planned on running a line to sump pit in future. although they were willing to reposition pan they wanted to charge me to correct. I decided to handle myself and chalk it up to a lesson well learned.

(Now Rhoads Energy) Worked with me to help pay for the unexpected cost of a broker boiler. Don't…read moreknow what I would have done without them.

I've been a customer of EG Smith for 50 years. I knew there'd be problems when they sold out to a…read moremonopoly conglomerate. Their only consideration, these days, is how to squeeze their customers. They are not Better Business Bureau certified and I can see why. 'm looking for another company.

Our bathroom tub faucet was dripping. We called Berks Plumbing Specialists and they arrived within…read morean hour. The technicians were very courteous and answered all our questions. They were very knowledgeable and made sure we were satisfied with the work they were doing. We will use them again.

I do not recommend at all. I was not going to leave a review because I was refunded part of what I…read morepaid. However, I would not go with Berks Plumbing. It was overall terrible experience and as time goes on I realize it could have been catastrophic if I moved forward with them. I had a clogged drain and got an invoice from Essig on what it would cost to move forward with what was needed. Essig was at my home for several hours trying to clear my drain line. Did not try to upsell me on anything I needed. Jim was absolutely fantastic and straight forward and has proven to be a man of his word with Essig plumbing. I called berks plumbing for a second opinion and hydro blasting because it was recommended from a friend who is a plumber on the west coast after the traditional snake from Essig was unsuccessful before going into the foundation. Mike from berks plumbing quoted me at $2000 for hydro blasting and to clear the drain. However said if I bought a $4200 he would only charge me $1,100 for the hydro blasting. Beware single ladies, he is going to say run it by your significant other. I thought it was considerate at first, however, after sharing my experience with other members of the community, this is how he works even when he worked at other companies. Mike is a sales man, he cares about taking your money for the lowest quality work. He sold me on the water softener system, that I did not need and was not in my budget if I needed my pipes replaced at $8,000. He told me it would be beneficial to reduce further erosion on my old cast iron pipes. He assured me the hydro blasting and water softener would solve my issues. And I did not need my pipes dug up in the basement and replaced. I DO AND WHEN I SAW WHAT I SAW WHEN THEY RAN THAT CAMERA I KNOW BERKS PLUMBING SCAMMED ME!! They came out the first time, "ran a camera" (it never happened) and somehow what Essig couldn't get through, they chain snaked and claimed it was hair and lint and "successfully removed the blockage". When I asked Ardie, the plumber Mike sent for the job, to see what was removed from the pipe that was causing the drain issues he said he got rid of it already. Then I asked him what he saw on the camera and if there was a lot of erosion and he said "it was just dark". Ardie said he ran a small load of laundry and there was no issues and I was good to go. I ran a normal load of laundry in my washer and it backed up into the utility sink. Mike sent Ardie back out to correct the job. They came back out and I demanded to see what was going on inside the pipe. They used the same camera and as soon as they got in the pipe there were several holes in my drain line. Water was going under the foundation of my home and the pipes absolutely needed to be replaced. They didn't do their job properly the first time, I did not need it snaked or a water softener. I needed them replaced as Essig told me. Then when I informed Mike I was going with Essig he completely bad mouthed them. Said they do shotty work and will try to upsell me on everything. Coming from the guy who did just that. He lowered the price of the job and wanted to do it when I wasn't home. Red flags all around with him. Then he called me several times reducing the price of the job. I told him it wasn't about the money anymore that I was not confident in their ability to do the job. Mike was going to do it the next day. I live in west reading where you need a permit to do this type of work. He wasn't going to get the permit. He also told me the floor drain doesn't get replaced because they're obsolete which is also not true. I have text messages and I have a recording of the conversation between us. That's how unsure I was about this company. I would steer clear. The employees are unprofessional and their work is not of quality. They want your money. That's all, in my experience.

Mark did a great job assisting me in repairing my mom's toilet. His service was prompt and he kept…read moreme informed every step of the way. I HIGHLY RECOMMEND!!!!!!

Extremely nice and speedy service. I would never call any other plumber, I have found "my guy" for…read moreanything plumbing. We set up an appointment and he was prompt and professional. Fixed my problem in no time!

Set an appointment with them telling them I would be out of town and unavailable and needed a…read morespecial set for a certain date. George tech said date would be fine and set. We had texted back and forth pictures of the issue and he said you need a new sink and we said they had one in stock. Morning of appointment I text first thing for his arrival time and he completely ghosts. No courtesy of a call or text to say we aren't coming. UNBELIEVABLE

Got a water softener. Guy was very professional and the install went smoothly. So far the unit is…read moreworking well too. All in all, a good experience.

Phil came out, diagnosed and repaired a problem with my heater that two other companies could not…read morefigure out. He is a great technician, does excellent work at fair price. I personally recommend him to everyone.

Phil replaced my heater and AC last week. On time and expertly done. Phil is thorough and doesn't…read moretake short cuts. A few years ago, he replaced an auxillary gas line that apparently wasn't originally installed to code. Though it required much more time and labor than quoted, Phil did the work as quoted. I highly recommend him!