Pathetic about the snake stuck said it will cost you Seven Grand to dig it out told him no it's…read moreyour fault they said hey we'll cut the snake leave it and go home pathetic joke

They were promt in coming to my address! Gentleman was polite and friendly. Got the job done with…read moreconfidence. Repaired a leaking copper freezer pipe.

Giving a shout out to this company. I had a shower installed a year ago. Was not happy with the…read moreoutcome. I notified them this year with my concerns. The installer and the manager came out to inspect what I was referring to. They replaced the whole shower ( excluding the doors). I am now very happy with the outcome! Very professional work along with the customer service! Make it Essig.

I do NOT recommend Essig. They may have been a good company at one time, but not anymore. My 80+…read moreyear old MIL and long time customer had her AC (which was replaced w/Essig a little over a year prior) go out during the extreme heat earlier this summer. The parts had to be ordered which seemed to take a long time, then once they finally came back they had the wrong part resulting in another weeks long delay. She had just sold the home and wanting to make sure it was in working order for the new owner, and she went to great lengths to get it fixed prior to closing. Even though the system/parts were under warranty, they charged her almost $2,000 for labor to fix a one year old system! Then, the day AFTER closing, the system went out again for the new owner, and instead of guaranteeing the work wanted to charge them another $2,000 for a separate fix. The new owner decided to get a whole new system with a different provider. Several weeks of stress and lots of money spent by both parties with a trip to the hospital thrown in bc my MIL was so hot and dehydrated without her AC...so no, do NOT recommend Essig!

Had a hot water installed with a drain pan. I was very satisfied with install until I realized the…read moredrain hole from pan was facing opposite direction from sump pit. (stuff happens) I planned on running a line to sump pit in future. although they were willing to reposition pan they wanted to charge me to correct. I decided to handle myself and chalk it up to a lesson well learned.

We own a duplex in Reading and received a call that our 2nd floor unit's kitchen sink was leaking…read moredown into the first floor unit. I reached out to Lincoln Plumbing and described the problem. Within 3 hours they were out to the property, had the leak repaired and an invoice in my email. Absolutely amazing. My tenants were happy, which made me happy. Lastly, I can honestly say that the price was fair. Certainly not cheap, but far from the typical contractor gauging! They were fair to us. Thank you Lincoln!

(Now Rhoads Energy) Worked with me to help pay for the unexpected cost of a broker boiler. Don't…read moreknow what I would have done without them.

I've been a customer of EG Smith for 50 years. I knew there'd be problems when they sold out to a…read moremonopoly conglomerate. Their only consideration, these days, is how to squeeze their customers. They are not Better Business Bureau certified and I can see why. 'm looking for another company.

I do not recommend at all. I was not going to leave a review because I was refunded part of what I…read morepaid. However, I would not go with Berks Plumbing. It was overall terrible experience and as time goes on I realize it could have been catastrophic if I moved forward with them. I had a clogged drain and got an invoice from Essig on what it would cost to move forward with what was needed. Essig was at my home for several hours trying to clear my drain line. Did not try to upsell me on anything I needed. Jim was absolutely fantastic and straight forward and has proven to be a man of his word with Essig plumbing. I called berks plumbing for a second opinion and hydro blasting because it was recommended from a friend who is a plumber on the west coast after the traditional snake from Essig was unsuccessful before going into the foundation. Mike from berks plumbing quoted me at $2000 for hydro blasting and to clear the drain. However said if I bought a $4200 he would only charge me $1,100 for the hydro blasting. Beware single ladies, he is going to say run it by your significant other. I thought it was considerate at first, however, after sharing my experience with other members of the community, this is how he works even when he worked at other companies. Mike is a sales man, he cares about taking your money for the lowest quality work. He sold me on the water softener system, that I did not need and was not in my budget if I needed my pipes replaced at $8,000. He told me it would be beneficial to reduce further erosion on my old cast iron pipes. He assured me the hydro blasting and water softener would solve my issues. And I did not need my pipes dug up in the basement and replaced. I DO AND WHEN I SAW WHAT I SAW WHEN THEY RAN THAT CAMERA I KNOW BERKS PLUMBING SCAMMED ME!! They came out the first time, "ran a camera" (it never happened) and somehow what Essig couldn't get through, they chain snaked and claimed it was hair and lint and "successfully removed the blockage". When I asked Ardie, the plumber Mike sent for the job, to see what was removed from the pipe that was causing the drain issues he said he got rid of it already. Then I asked him what he saw on the camera and if there was a lot of erosion and he said "it was just dark". Ardie said he ran a small load of laundry and there was no issues and I was good to go. I ran a normal load of laundry in my washer and it backed up into the utility sink. Mike sent Ardie back out to correct the job. They came back out and I demanded to see what was going on inside the pipe. They used the same camera and as soon as they got in the pipe there were several holes in my drain line. Water was going under the foundation of my home and the pipes absolutely needed to be replaced. They didn't do their job properly the first time, I did not need it snaked or a water softener. I needed them replaced as Essig told me. Then when I informed Mike I was going with Essig he completely bad mouthed them. Said they do shotty work and will try to upsell me on everything. Coming from the guy who did just that. He lowered the price of the job and wanted to do it when I wasn't home. Red flags all around with him. Then he called me several times reducing the price of the job. I told him it wasn't about the money anymore that I was not confident in their ability to do the job. Mike was going to do it the next day. I live in west reading where you need a permit to do this type of work. He wasn't going to get the permit. He also told me the floor drain doesn't get replaced because they're obsolete which is also not true. I have text messages and I have a recording of the conversation between us. That's how unsure I was about this company. I would steer clear. The employees are unprofessional and their work is not of quality. They want your money. That's all, in my experience.

Our bathroom tub faucet was dripping. We called Berks Plumbing Specialists and they arrived within…read morean hour. The technicians were very courteous and answered all our questions. They were very knowledgeable and made sure we were satisfied with the work they were doing. We will use them again.

Mark did a great job assisting me in repairing my mom's toilet. His service was prompt and he kept…read moreme informed every step of the way. I HIGHLY RECOMMEND!!!!!!

Extremely nice and speedy service. I would never call any other plumber, I have found "my guy" for…read moreanything plumbing. We set up an appointment and he was prompt and professional. Fixed my problem in no time!

Set an appointment with them telling them I would be out of town and unavailable and needed a…read morespecial set for a certain date. George tech said date would be fine and set. We had texted back and forth pictures of the issue and he said you need a new sink and we said they had one in stock. Morning of appointment I text first thing for his arrival time and he completely ghosts. No courtesy of a call or text to say we aren't coming. UNBELIEVABLE

Got a water softener. Guy was very professional and the install went smoothly. So far the unit is…read moreworking well too. All in all, a good experience.

Phil came out, diagnosed and repaired a problem with my heater that two other companies could not…read morefigure out. He is a great technician, does excellent work at fair price. I personally recommend him to everyone.

Phil replaced my heater and AC last week. On time and expertly done. Phil is thorough and doesn't…read moretake short cuts. A few years ago, he replaced an auxillary gas line that apparently wasn't originally installed to code. Though it required much more time and labor than quoted, Phil did the work as quoted. I highly recommend him!

Not all hero's wear capes. Some wear work boots and carry industrial-strength vinegar. Melcher…read moreHeating and Cooling isn't just another HVAC company. And Pete Melcher isn't just another HVAC technician. Pete's passion is excellence and his secret weapon is hard work. Pete is incredibly knowledgeable and dedicated to excelling at his trade. Somehow, after multiple HVAC companies told me I would be experiencing below zero temperatures with my heat turned off (because I needed a part that wasn't available), Pete, and his apprentices, showed up and did what no other company even considered doing--took the machine apart and literally cleaned the heat exchanger until it was unclogged. The part that sets Melcher's apart from the rest is that their approach was the quickest way to get my heat working (for the below zero temperatures), AND it was the most cost effective (for me the customer). But it was also the most hands-on, physical, dirty work. It required Pete to "go the extra mile," and do the thing no one else wanted to do--the actual hard work. And that right there, my friends, is how you know you found yourself an HVAC hero.