Whomever answered the phone this morning was so incredibly rude. She actually hung up on me. I was…read moreonly inquiring about an item and she did not have it. She didn't apologize. She didn't say goodbye. She didn't say kiss my a&$, She just hung up on me. I called back and she put me on hold. Forever! I called again and asked to speak to the manager and unbelievably, She transferred me to someone named Brian. He was dismissive and talked over me. I highly doubt this girl will ever be counseled about her bad behavior. Unbelievable! I've been going to Somo for many years and I will never ever go back in there again. Customer service is absolutely dead.

Somo will have all your feed Pet and farm supplies too!…read moreFrom dog food to chickens and horses! Best place

Nice family owned feed store. We have bought many of our farms needs from this business and have…read morealways been treated well by the people. Great place to get feed, hay, straw, chicken supplies

We have had a negative experience the last several times we shopped there. The clerk was very rude…read moreand not at all helpful. We starting shopping here because it was close to our home and we wanted to support a local business. We will go back to the feed store in Springfield.

Firts, Extermely rude service manager. Had my tractor worked…read moreon for a couple issues under warranty, they fixed them but never called me when it was completed. found out they completed them the first week it was there. After more than 2 months I called them asking when they would be done as I had not heard anything, the manager said it was done the first week it was in the shop. Great service?????, NOT. I get there to pickup tractor and the service department can't even find the original service ticket, which was filled out the day I dropped of the tractor, they then asked to tell them what they did to the tractor so they could write a new ticket. Told them what was on the original ticket, they said they would email me a copy, still waiting on that several months later.

Update#2 All has been cared for. Final rating is 4 stars…read morebased on the full hassle. UPDATE: I finally after two weeks did receive a phone call from the owner who the Original deal was made with. It is clear based on speaking with him that we were both incorrect on what was agreed upon. Based on this long conversation I believe that this matter is going to be resolved. Though it may have taken way longer than it should have! I will update upon conclusion.

Our local store is very nice and accommodating, never a problem. Where they get 2 stars is their…read morefinance company. My wife has purchased many things from Tractor Supply, this time instead of putting the purchase on one of our cards she financed in through their "pay no interest same as cash for 365 days" deal, for a utility trailer. Religiously she broke the payments up into monthly amounts, and paid each month on time as needed. On the final month of the payment for the trailer, she sent in the full amount to cover balance due for Trailer. Unfortunately, over that year she also purchased a chicken house on same program, and was making payments on it. Tractor Supply's finance company instead of applying the final amount due for the trailer on the trailer bill, split the payment and put some on the chicken house (which will not be due for another 6 months), and then 2 days later, sent her a bill for the interest all the way back to inception for the trailer (at some 21% or other usury like number). Folks, that isn't country. Not neighborly. Not very nice even for city folk. Tractor supply has curled up with some slickers, out to screw over country people. No manager would listen, no adjuster would adjust, just pay the amount or we will come after your family. My credit score is 813, because I keep my word. Tractor Supply's financing people... do not keep their word and threaten your piece of mind and credit score. Tractor supply management... fix it, or you will pay the price of people like us shopping someplace else where they keep their word and hold their vendors (in this case the financing company is Tractor Supplys Vendor) to their good word. We are no longer customers, but buyer beware, TSC has some snake oil salesmen in their business.

We were excited to see them opening up, but are considerably less excited now. I have resumed…read moreshopping at the Mule Barn as their prices are often better, but more importantly, they stand behind what they sell you. Last spring, we bought our chicks at TSC they sold us rooster chicks instead of hens. We paid them for our supplies, feed et al. And we have no laying hens. And that's just tough, as there was no refund, or even an apology. Around the same time I bought 10 raspberry plants from there. I planted them promptly, watered and babied them; they were never grew a lick and were obviously dead when they went into the ground. I was told no refund because they don't guarantee their plants. Hmmm. Yesterday I stopped to price their 'Dogloo' style dog houses. I looked at them outside, went in to find out prices, and was asked if I wanted small, medium or large. I said large. Medium was around $85 and large was $110. I brought my Dad back today to get a doghouse. It was $145 at the register. Well THAT one was EXTRA large you see! A size that didn't exist yesterday cost Dad $35 more today. If an employee actually had walked outside and seen the one I was looking at, the mistake would've been caught. If you do go, you will notice the extremely handy parking; nobody else seems to be shopping there either.