Very unhappy with their customer service and ethics…read more I've been ripped off by them on two separate occasions. Not to mention they are just unhelpful and rude.

Called and spoke to Mike about the woodsman saw. Unfortunately for me they no longer make them-…read morebut that didn't keep him from spending plenty of time explaining what to look for, what to check, and to make sure I had enough common sense to be around equipment meant for men, real men. I was advised that blades are available and got a quick primer on how to sharpen one. I've read some reviews about him and how he's "rude". maybe.. if you're thin skinned and can't deal with his raw, unfiltered style. I personally found it refreshing to speak to someone and know exactly what they're thinking.

If you enjoy paying for parts you didn't need and take pleasure at being verbally abused, this is…read morethe place - you're gonna to love it! A couple of months ago I was about to conclude a transaction at the cash register when another customer walked up behind me, engaged in conversation with Mike and they left the room together, leaving me waiting for Mike to return. After some minutes I left the store. Today I brought in a lawnmower part that needed 5 minutes of attention and would include the sale of a new drive belt. Mike told me that I was a jerk for having left the last time I was there and therefore wouldn't be ready until sometime tomorrow. Asking for my part back, I told him I would not be returning. He hurled insults at me as I walked out the door. It's sad to see what this business has become. It is without any inventory of new equipment and is a dealer for no brand. Given Mike's extremely unpleasant behavior, there's just no reason to do business there, and plenty of reason not to.

***At Your Own Risk***…read more They don't provide insurance, should have been a red flag for me. Local people who have rented from them told me after I told them of my troubles with them that they got dropped because they tried to file claims against both the renter AND against their own insurance to double dip. As for my issue, I drove over anchor bolts I had set that were up 1 1/2" at the tallest and the wire harness got caught. I googled ground clearance for that model and all documentation shows 2.4" clearance. If those bolts were too tall the lift would have hit on the front end and bent the bolt over before it even got to the wire harness. The wire harness was also all tapes up with yellow electrical tape because it has obviously happened another time. They sent me an $800+ bill for repairs and then charged me for rent for the days that is was out of service. If I lived in the area I would have fought that just for the principal of it and there's no doubt I would have won. Instead we negotiated and I ended up paying a total of $325 repair and still the full weeks rent of $300 Other issues include being quoted $100 for delivery, $100 for pickup for 2 lifts and then charged $200 for delivery, $200 for pickup and saying that it's "our standard rate." I was only 15 min away. The Lift that stayed with me lost charge after 6 hours of regular use. They told me to plug it into the charger while I used it. Said that's normal. I rent a lot of equipment throughout the year, none of this is normal. Go with the big guy, United or Sunbelt. I've learned my lesson the hard way.

Back in spring of 2015, we purchased a Silver Crown motorhome that was advertised as the dealers…read moredemo unit. We were the first actual owners. We knew it was used but what we were not told was that there we numerous problems with the unit. I asked many times if there were issues that we needed to be aware of. The sales person stated that it was in excellent condition. This was no ware close to being correct. Had problems with the generator right away. After many calls to Stone we finally took it to our local Ownen dealer who ran the serial number and found this generator had over twenty thousand dollars worth of warranty claims. When we called Stone he said that get thought they had it fixed. Right!! There were many many many other problems that we had fixed. Stone is not an honest dealer! I could never recommend them ever!!

Went there to purchase a new machine, pallet forks, and to try to get warranty work done…read more These folks are rude, do not return calls, and are overpriced. When I left a bad review of my experience with the company, they went and retaliated against me, making bad reviews for my company that they never used! This is the type of lowlife people you deal with there. Please look at how many bad reviews they have! Then, if you leave a bad review they'll actually retaliate.

These people don't give up until the repair is done right…read more I bought a Honda 21" self propelled from them two years ago. This spring I took it to them because the drive belt was thrown off one of the pulleys. They replaced the belt, checked it out and gave it back to me. It then became a Honda run-behind mower. It had two speeds. Nothing or run-behind it. It took them several tries to find the troublesome parts, but they fixed it. And I know that they only charged me for a small portion of their shop time. They didn't give up and tell me that "It's not under warranty and we can't fix it. You will need to buy a new mower". When we got it back, my wife said "they gave us a new mower". No they hadn't but was a clean as a new one. And works like a new one.

I sent my car for repair. Received an estimate for repair by email and the work was completed.read more

I am a traveler from Kansas and I know no one in Vermont. My car broke down and I picked Elite to…read morerepair it. I received a very honest business that really cared about my situation. The communication was great, the repairs were excellent and pricing is reasonable. I recommend Darko highly

I have used Dylan twice, once for driveway sanding and today again for snow plowing the driveway…read more Both same day requests and he was able to accommodate me. Did a very thorough job, communicated ahead of time on his arrival and is all around courteous and friendly. My farm has an 800ft driveway and large parking area. Will be using him again for this and other property maintenance needs! The pricing was very reasonable too!

Very reliable and communicative. They get the job done! Quality plowing and landscape…read moremaintenance, or help you out in a jam.

Best new retail discovery in Middlebury this season 2025…read more +++. The ambiance is charming, creative, hip plant shop. Located on the path from Main to Marble works, it's a fun find. +++. They sell interesting plants, terrariums, cut local seasonal flowers, planters and related indoor plant accessories. Just follow the gorgeous plants near Nonnies. ++. Prices is reasonable ++. Service is friendly and prompt +. Parking is street and shared lot c at MW. Very cute new plant shop! Will be back!

Great customer service including explanation of product. No fresh cut flowers available…read more Terrariums, house plants and planters available