Needed to get a new policy for my sister's townhouse. Called Mike Embree agency, spoke to Heather,…read moreand she had everything quoted, paperwork completed, and coverage approved to be effective on the desired date. This was done almost immediately. She was very knowledgeable and extremely efficient, a genuine pleasure to contact for business. Hardy V

We have been customers of Mike Embree insuracne for almost 20 years and every year they take crae…read moreof us. They are always looking out for their customers. Yanira goes out of her way( after business hours) and responds to my emails. The whole company is awesome. We have life, car and home insurance with them. The are literally an A++ team and company. Great Customer service Linda Cramer

I was a client here for years, like the other reviewer said,they don't seem to care to do anything…read morethat requires work...but they will take a payment...and overcharge..but won't correct the error. I would never in life use these people or recommend them to friend or enemy. totally clueless when they tell you your rate doubled because of interest rates...that's soo telling lol. I switched companies and got a lower rate by 20 bucks..not only were they high BUT useless...imagine that...where is Jake from state farm when you need him..what a joke...I'm more than glad I left...

Matt Phillips has covered our properties for over 25 years. Home's cars and rentals. He has also…read morecovered some commercial properties that I manage. He has gone over and above what I would expect any agent to do. I would highly recommend him.

Wayne was very helpful navigating our tricky situation. He always responds quickly and with helpful…read moreinformation. A pleasure to work with.

Excellent service! Doug Invalson sent me proof of insurance in less that 10 minutes. They are so…read morefriendly and helpful! They answer the phone right away!

We have been clients of Geoff for over a decade. He had always been prompt with his communication,…read moreexplaining details of our policy, suggesting appropriate coverage and is a genuinely nice guy!

My family and I have been customers of Bowen Agency for the last four years. We could not be more…read moredelighted with the service and coverage we have received (auto, home, and umbrella policies). We're extremely busy and yet Geoff has been able to communicate with us efficiently and seamlessly to implement our wishes. I also am a big fan of Erie's coverage (used the roadside assistance several times and was impressed) and I like the online portal. This is a great small business and I'm happy to be a customer.

I'm frankly stunned by how professional Lavonda was given that I needed a policy for about ten…read moredays. Lavonda had a funeral to attend but she still found time to write a policy for me. And when I told her it was only going to be for about a week, she didn't give me any attitude. She treated me like I was a lifelong customer. I don't live in North Carolina but if I ever move there and buy a house, there is no one else I would even consider doing business with. Thank you, Miss L!

Working with triangle insurance alliance was the easiest transaction I've ever had with an…read moreinsurance company. Troy was able to quote me a rate lower on auto and mortgage insurance than any other company. I transferred all my insurance to him and he took care of everything, including canceling my previous insurance. Amazing customer service and rates!!

This company is awful. If you are hit by one of their drivers and you file for your legally-granted…read moreright to a Diminished Value claim, they will do whatever they can to avoid paying out. In my case, they tried to claim that I was ineligible for a Diminished Value claim because my car was in another accident (also not at fault for it) two months later and they hadn't had a chance to review the repairs to ensure they were done properly. This is inconsistent with NC law. I filed a Department of Insurance complaint on them, which is what I recommend everyone who has an issue with this agency does, and they replied by dodging the issue, and never once admitting negligence, fault, or apologizing in any way. They are a sneaky, deceptive company, and if you have the misfortune of being hit by one of their insured drivers, you will spend a ridiculous amount of time, energy, and money battling with them. If you have issues with them, file a Department of Insurance claim online and a complaint with the consumer division of the NCDOJ. Companies like Farm Bureau get away with misleading consumers and denying their right to claims and reviews. It's time for that to stop. Also, don't have any conversations with them by phone. Do it all in writing or email so you have the paper trail. They are sneaky.

Worst Homeowner's Policy and customer service.. when you have a water leak and are in absolute…read morehell, you need a company and agent you can depend on. Farm Bureau did the exact opposite.. making things even worse and nickeling and diming me at every turn. RUN!! WORST homeowners insurance ever:(

Allstate has been there for all of our needs, including an accident. They were really helpful and…read moreresponded immediately!

A friendly, responsive agency that has recommended ways to save money and maximize our policies. We…read morewere State Farm customers for over two decades, and I wish we would have moved to this agency sooner.

Matt Deitz, Agency Manager, North Carolina Farm Bureau Insurance was on it this week!!! He's been…read moreour home, auto insurance guy for a decade! After Tropical Storm Chantal on Sunday they had the insurance adjuster out on Tuesday and the restoration company came out on Wednesday and did their assessment and we have been following their guidelines and going above and beyond just to make sure things are dry for our family! If you're looking for a reliable and personal experience when it comes to insurance and being treated fair and like family, this is the place to go! Really appreciate your promptness to this event Matt!! you're the man brother!

I personally like my agent Will Laws. He always returns calls and is honest. I feel like he's on…read moremy side vs. the insurance and adjusters.

Chip Millard's knowledge and expertise helped me and my family choose an insurance policy that fit…read moreour needs and budget. We found Chip easy to speak with and he sincerely looked out for our own specific needs rather than trying to sell us a policy that we did not need at this age and stage in life. I highly recommend him!

From the owner: Chip Millard is an independent insurance broker in Chapel Hill, North Carolina helping businesses,…read moreindividuals and families choose disability insurance, life insurance, Medicare supplemental insurance, health insurance, long term care insurance, dental and vision insurance + employee benefits.