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    McClintock Insurance Agency

    3.4 (5 reviews)
    Closed • 8:30 am - 5:00 pm

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    Services - McClintock Insurance Agency

    Homeowner or property

    Car and truck insurance

    Life insurance

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    5 months ago

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    12 days ago

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    14 years ago

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    Emmanuel Ekop - State Farm Insurance Agent - State Farm Logo

    Emmanuel Ekop - State Farm Insurance Agent

    (3 reviews)

    Emmanuel will promise things verbally over the phone, but when you request those items in writing,…read morehe can "no longer assist." Yeah, that tells me that he cannot back up what he tells a potential client!

    I had a very frustrating experience with this State Farm agency and would not recommend them based…read moreon my experience. Initially, I was given a quote that was significantly lower than the premium I was ultimately offered. After spending time providing information and moving forward with the process, the final price was much higher than expected. The bigger issue was the cancellation and refund process. My payment was charged on May 23, and before the policy's effective date I contacted the agency and requested that the policy be canceled. I was told the cancellation would be processed. However, more than 20 days later, I still have not received my refund. In addition, my mortgage escrow account was charged for homeowners insurance approximately 10 days after I had already canceled the policy. Despite multiple calls and follow-ups, I am still waiting for the refund and a clear explanation of what happened. The staff was polite when I spoke with them, but the overall experience has been disappointing due to the inaccurate quote, delays in processing the cancellation, lack of proactive communication, and the ongoing refund issue. Customers should be able to trust that cancellations and refunds will be handled promptly and accurately. I hope this agency improves its communication, billing practices, and customer service so that others do not have a similar experience.

    McClintock Insurance Agency - homeinsurance - Updated September 2026

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