Dr Latif is very good with communication, he takes as much time as you need to answer and explain…read morethings.. appreciate him.

I have known Dr. Latif for over 10 years. He is a good communicator and a compassionate Doctor.read more

Yet again nobody called me back to reschedule an appointment. This is literally insane to me what…read morean awful office.

Terrible front desk experience. When this clinic moved to…read morea new location, they never informed patients. I went to my usual appointment only to find the office completely gone. I tried calling, but no one answered. I ended up asking a nearby pharmacy, and they were the ones who told me where the clinic had moved. When I finally arrived at the new office, they told me I was "late." I explained the situation, but the staff barely reacted, as if they didn't care at all. Then they told me that my doctor wasn't even in the office that day -- even though I had an appointment scheduled. No one notified me about the move, no one notified me about the doctor's schedule change, and no one answered the phone. A medical office should inform patients about important changes like relocation and doctor availability. This level of mismanagement is unacceptable.

I love Dr. Rao and his RN Carol Massey! (Especially Carol)…read more I was diagnosed with thyroid cancer in May of 08 and went through all of my after surgery treatment with Dr. Rao and Carol. They were very helpful and down to earth and no matter how many times I called and bugged Carol about something on my mind, she was always very helpful and nice. She also went out of her way to get things to me and work around my schedule. If you ever have to have thyroid cancer, see Dr. Rao and Carol. They'll treat you right!

Very helpful place. People here were nice and very friendly. Doctor nice and very friendly too.read more

My brother was a new patient. He was injured on the job and made an appointment to see this doctor…read more. I drove him to see this doctor. While he was being see, the nurses at the front desk were talking about paperwork from his job, he wanted the doctor to sign, which is breaking the HIPPA LAW, which is invasion of privacy (I have experience in the medical field, from my past job), plus it is extremely RUDE!!!! PLUS the doctor was NOT onsite!!! They told him to leave the paperwork there and they will have the doctor sign it, they will call him when it is ready . The doctor called him, in the morning the next day. I took him to pick up the paperwork, however they claimed it wasn't done yet, even though the doctor called him, earlier that morning. They said it should be ready by the end on the day. My brother called them, before the office closed and they lost the paperwork. He did stress to them over the phone, how he needs the paperwork the next day or he is going to be suspend, till farther notice from his job. The nurse on the phone said " OH WELL",!!!!! That shows they really don't care about people and that anyone goes to them is consider a number, not a person. Now my brother is stress about his job, because of THEIR MESS UP!!!! Plus a have a sister who USED to be a patient of this doctor too and she told me, that's the main reason why she CHANGED DOCTORS, because they really DON'T CARE ABOUT THE PATIENT!!!!!

So far the experience has been fairly decent. The office is very clean, spacious and organized. I…read moresaw people who come for an appointment, are quick to be seen instead of waiting 30-45 minutes or more. The PAC made a mistake of not writing orders that I could reschedule an appointment sooner than my follow-up of 3 months, therefore when I requested one at the front they denied it, twice. Couple weeks later, I ended up calling 911 due to shortness of breath, weakness, persistent daily fatigue, and needing about half gallon of blood drawn from my body every 4-6 months to lower my UNSAFE high red blood cell count -Hematocrit, Red Blood Cell, Hemoglobin. To prevent blood clots, heart attack, stroke, or long term blood cancer (Leukemia), etc... Fortunately, my insurance only bills about $4000 for the ER. If it was $800K USD, Medicare could go broke by 2030, then no more Medicare for anyone. =)

I have never left a review for a person. We all have good and bad days. However, my interactions…read morewith this man need be shared. I'm 78 and have dealt with a lot of Drs over my years, but I have NEVER faced a bully before. This man truly has a god complex. He has recently started practicing in San Luis, but in researching him, I see that he has practiced in many locations over the years . Average rating 2. I met with him twice. He was rude and dismissive and actually started yelling at me "it's not my job" when I asked if he had any suggestions on what to do next. Under no circumstances should your physician yell at you. In conclusion, if you have a choice, choose another DR.

My Wife sees Dr Nakhl at Chino Location in Chino off Roswell Ave…read more Dr is A+ Service and when you have appointment there no rush Explains everything staff Nurse Jenna is Excellent when she gives Chemo Treatment to my Wife she very Gentle and compassion Front Desk Dulce now is Angel she Greet with Smile as you walk in the door plus she goes out of way to do things this office needs more Dulce when leave Dulce makes feel like you are leaving home like being part of family I Totally recommend this office instead of giving only 5 Stars I Would more than 10 stars

From the owner: Specializing in cancer care since 2007 Founded in 2007, The Oncology Institute of Hope and…read moreInnovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of more than 1.8 million patients including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 100 employed clinicians and more than 800 teammates in 70+ clinic locations and growing, TOI is changing oncology for the better. Find out more about The Oncology Institute at our website: www.theoncologyinstitute.com

Exceptional patient care. Friendly staff. I wish more offices operated like this one.read more

I had a bad experience this morning that gave me a bad taste in my mouth concerning this business…read more(Advance Oncology Center) in West Covina, Ca. As we arrived to take my 91 yr old mother to her appointment, having 16 daily total appointments, apparently one of the male workers explained that we have been late everyday for the past week since we started taking my mother and they been accommodating us, which is untrue and unfounded. They have not been accommodating us, in fact we are the ones waiting to be called when arriving early. I explained we haven't been late as the appointment was at 10:45am and not 10:00am as he stated. The worker stated he wouldn't be able to see my mother today since we were late and had other patients. After review of the print out of all 16 appointments, today appointment was in fact at 10:00am as the worker said but every other appointment was at 10:45am. Now sharing rides among 3 of my siblings, we have been sharing, taking my mother to her appointments. Some coming from different areas Covina, Glendora, and Pasadena not knowing traffic and to be late, didn't feel we should have been treated and scolded when we been there on time. I felt if we need to wait, when we're early for appointments, sometimes over 30 minutes, a few minutes shouldn't be an issue. I sure hope they have the same schedule as given. Maybe practice on better service skills and review the schedule times, before assuming we are late numerous of times.