I went here to see Dr. Preeti Chaudhary, and she was wonderful. I'm so thankful my referral was for…read moreher--she was extremely thorough, shared detailed information, and explained everything so clearly that I fully understood what was going on. She is exactly the kind of doctor I'm always looking for. Sadly, she's a specialist and not a general practitioner, so I can't see her for everything. The office staff are friendly and helpful, and the building is very nice and inviting. It feels less like a hospital and more like a comforting, welcoming space.

I've been coming here for years. My doctor always requests a diagnostic mammogram and for a while…read morewas following up with ultrasounds. This is the only location that offers those within Pomona Valley Medical Center. Which essentially means the radiologist looks at it immediately and provides you with the results right there. It's about as good of experience as you can get when it comes to that exam lol. The security staff, reception, and all the staff are all pleasant and helpful. They offer nice changing rooms and lockers to prep for the exam, and the entire process is usually pretty quick. Personally, I appreciate getting the official results quickly. It is also always followed up with official results from my doctor as well as a letter in the mail.

Dr Latif is very good with communication, he takes as much time as you need to answer and explain…read morethings.. appreciate him.

I took my mom to see Dr. Latif for her second visit, and unfortunately, I left very unhappy with…read moreour experience. My mom and I both had several questions and concerns, but I did not feel that they were addressed with much compassion or explanation. I was especially concerned about the bone marrow procedure because of my mom's age and how fragile her bones are, but the procedure and what we could expect were not really explained to us in a way that helped ease my concerns. My mom also mentioned that she had recently started experiencing pain throughout her body. Instead of asking more questions about this new symptom, Dr. Latif initially said that she was already on pain medication and that it wouldn't make a difference. I had to explain that this was a new issue and that my mom wanted to know what she could safely take for the pain. He initially suggested Motrin. However, when my mom was hospitalized, another physician had advised me not to let her take Motrin for an extended period because of concerns about bleeding and her low hemoglobin. After I brought this up, Dr. Latif then advised her to try Tylenol first and Motrin if that did not help. What bothered me most was that I did not feel there was enough follow-up when my mom described what she was experiencing. I wanted her concerns to be listened to, questions to be asked, and guidance to be given--especially considering her age and medical situation. Instead, I left feeling as though our concerns had not really been heard. I was also disappointed that the office did not have all of my mom's lab results available before our appointment and asked us whether she had completed the labs. We travel a significant distance for these appointments. I feel the office should verify that the necessary results have been received before the patient arrives, particularly when those results are important to the visit. Had we not been able to provide the information, we could have made the long trip unnecessarily. Overall, I am very unhappy with my experience with both the office and physician. We came to the appointment looking for medical guidance, explanations, and reassurance. Unfortunately, I left feeling that my mom's concerns were not fully listened to or addressed.

My elderly mother has been going here for 2 years without any answers or follow through. Its…read moreimpossible to contact office because the number is a call center in India. She has been waiting since February 2026 to get a bone marrow test & has yet to get it from their authorization department. I've left multiple voicemail to their office manager and supervisor to get this matter taken care of & have not received any call back. DO NOT GO HERE!! GET A REFERRAL TO SOMEWHERE ELES.

This place has the worst customer service. I cannot believe they treat elder people like this…read more Stay far away from this place. They continuously drop the ball on referrals and getting test set up. Take your business anywhere but here. Unbelievable. No support whatsoever. Complete garbage of a business.

I love Dr. Rao and his RN Carol Massey! (Especially Carol)…read more I was diagnosed with thyroid cancer in May of 08 and went through all of my after surgery treatment with Dr. Rao and Carol. They were very helpful and down to earth and no matter how many times I called and bugged Carol about something on my mind, she was always very helpful and nice. She also went out of her way to get things to me and work around my schedule. If you ever have to have thyroid cancer, see Dr. Rao and Carol. They'll treat you right!

Dr Agarwal has been my oncologist since June of 2020 and still see her for routine visits till now…read more She doesn't talk much care but doesn't speak much so I highly suggest before seeing her to have your questions written down just to feel better when you leave her clinic. Very clean clinic and experienced Doctor. Always one step ahead in referrals which is good because we do forget our appointments so it's good to know she cares. I highly recommend her

Dr. Vandana Ararwal is a horrible provider in my experience. She took zero stock of what I related…read moreto her as a high risk diabetic with need of continuity of care from a podiatrist who had treated me since an amputation and subsequent pervasive problems. She not only did not honor the request (after me clearing with insurance that the provider was in network which is why they assigned me to Agarwal) she assigns me to a provider in Huntington Beach from her very local office in Pomona after explaining both the request for continuity of care, and the need for a local provider. She bumbled my medication. Her office subsequently ignored several calls and a follow up visit was not available for me for three months. All with knowledge that I was a high risk diabetic with ongoing bilateral ulcers. At that follow up appointment she tells me she is retiring as a doctor and she would not fulfill any referrals for podiatry, or any other request. She is a calculated liar, as I called their office and asked when her last day as a doctor was to send her a card, the receptionist stated "she only retired from medi-cal patients" She is callus and unethical in her approach to a profession with care and compassion as core principles. Terrible doctor, would never recommend a cancer patient go see this doctor who could care less for another human being. In my experience and opinion that is.

So far the experience has been fairly decent. The office is very clean, spacious and organized. I…read moresaw people who come for an appointment, are quick to be seen instead of waiting 30-45 minutes or more. The PAC made a mistake of not writing orders that I could reschedule an appointment sooner than my follow-up of 3 months, therefore when I requested one at the front they denied it, twice. Couple weeks later, I ended up calling 911 due to shortness of breath, weakness, persistent daily fatigue, and needing about half gallon of blood drawn from my body every 4-6 months to lower my UNSAFE high red blood cell count -Hematocrit, Red Blood Cell, Hemoglobin. To prevent blood clots, heart attack, stroke, or long term blood cancer (Leukemia), etc... Fortunately, my insurance only bills about $4000 for the ER. If it was $800K USD, Medicare could go broke by 2030, then no more Medicare for anyone. =)

I have never left a review for a person. We all have good and bad days. However, my interactions…read morewith this man need be shared. I'm 78 and have dealt with a lot of Drs over my years, but I have NEVER faced a bully before. This man truly has a god complex. He has recently started practicing in San Luis, but in researching him, I see that he has practiced in many locations over the years . Average rating 2. I met with him twice. He was rude and dismissive and actually started yelling at me "it's not my job" when I asked if he had any suggestions on what to do next. Under no circumstances should your physician yell at you. In conclusion, if you have a choice, choose another DR.

My Wife sees Dr Nakhl at Chino Location in Chino off Roswell Ave…read more Dr is A+ Service and when you have appointment there no rush Explains everything staff Nurse Jenna is Excellent when she gives Chemo Treatment to my Wife she very Gentle and compassion Front Desk Dulce now is Angel she Greet with Smile as you walk in the door plus she goes out of way to do things this office needs more Dulce when leave Dulce makes feel like you are leaving home like being part of family I Totally recommend this office instead of giving only 5 Stars I Would more than 10 stars

From the owner: Specializing in cancer care since 2007 Founded in 2007, The Oncology Institute of Hope and…read moreInnovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of more than 1.8 million patients including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 100 employed clinicians and more than 800 teammates in 70+ clinic locations and growing, TOI is changing oncology for the better. Find out more about The Oncology Institute at our website: www.theoncologyinstitute.com

Exceptional patient care. Friendly staff. I wish more offices operated like this one.read more

I had a bad experience this morning that gave me a bad taste in my mouth concerning this business…read more(Advance Oncology Center) in West Covina, Ca. As we arrived to take my 91 yr old mother to her appointment, having 16 daily total appointments, apparently one of the male workers explained that we have been late everyday for the past week since we started taking my mother and they been accommodating us, which is untrue and unfounded. They have not been accommodating us, in fact we are the ones waiting to be called when arriving early. I explained we haven't been late as the appointment was at 10:45am and not 10:00am as he stated. The worker stated he wouldn't be able to see my mother today since we were late and had other patients. After review of the print out of all 16 appointments, today appointment was in fact at 10:00am as the worker said but every other appointment was at 10:45am. Now sharing rides among 3 of my siblings, we have been sharing, taking my mother to her appointments. Some coming from different areas Covina, Glendora, and Pasadena not knowing traffic and to be late, didn't feel we should have been treated and scolded when we been there on time. I felt if we need to wait, when we're early for appointments, sometimes over 30 minutes, a few minutes shouldn't be an issue. I sure hope they have the same schedule as given. Maybe practice on better service skills and review the schedule times, before assuming we are late numerous of times.

This place, (most of) their staff, doctors and SOP's... complete garbage and incompetence…read more I went in weeks ago for a simple physical and bloodwork. I've called 20+ times this week to have the login to their "online portal" sent to me, as they can't send results privately on email or on a call like many other facilities can. I was told multiple times that an email was sent with login info (it never was); and then that their IT department wasn't responding. I asked for a call back on Tuesday, and had to call them repeatedly to no avail. I'm on the phone with their IT team now, and my email address was entered so incorrectly that a butcher would be offended. Plus, I've just found out that today (Friday) is the FIRST TIME they've received a call in regards to my results. I've asked to speak to my doctor several times, and have been offered call-backs without ever receiving them. And on my most recent call, I was told they didn't take enough blood and I now need to come back in to get my FULL results. Unacceptable. If you are thinking of switching doctors, I would recommend looking anywhere else that you possibly could. This place should be shut down. If I could post "0" stars, then I'd still try to post "-1" stars. Bottom line... RUN

How is this office still open and running. Every time I come to my appointments, I wait over a damn…read morehour to be seen. Most of the time, I walked out. But this is the last time I am coming here. I am changing my doctor today! How do you help and treat your patients?! Ridiculous !