Service Provided: Pool Opening and Water Balancing…read more Very knowledgeable, provided excellent service at a reasonable price. I will use thier services again.

I had an appointment booked and no one showed up. I have sent text messages, emails, and called…read moreevery day since (6 days ago), no answer or reply.

I had them replace my vinyl liner in the pool 2 years ago. There were wrinkles in the liner after…read moreinstallation. The liner slipped out during the winter when the cover was on. Prestige reattached the liner after telling me to empty the pool so they could fill back up. As it filled I called and that there were more wrinkles in the liner than before. I was told that they will straighten out after it fill with the pressure of the water. DID NOT HAPPEN. Again I called they said empty the pool again and they would straighten it out. I have more wrinkles in the liner than ever before. After filling the pool at my cost 3 times and then Prestige tried to charge for all the visit. I ended paying for most of it. They also tried to charge for added to the pool which they did not and I had video proof. I lost most of last summer swim time because of "Prestige" lousy workmanship. I never had a problem with the original liner which was installed by another company that has since closed. I would not be able to recommend this company for any kind of vinyl liner pool replacement. No one with any authority came to visualize my complaints.

could not recommend less. Poor communication, not clear about their charges and what is/is not…read moreincluded. Couldn't get a phone call back to try and schedule service and assistanc. way overpriced for what they offer. Go somewhere else!

Chad and Josh, and their staff, are very nice to work with, super accommodating and laid back. They…read moreare attentive and address any concerns before they become an issue. We would recommend them to anyone looking for a pool - new or remodel!

From the owner: H and H Pools is committed to providing every client with the best possible pool repair service…read more Whether it is a minor concrete repair to a complete backyard & pool renovation, we take pride in making it easy for you to truly start enjoying your backyard oasis. Understanding how the problem occurred can prevent wasted time and money on the same repairs year after year. H and H Pools is a dual ownership company with experience & expertise where we are on the job from start to finish every day. We ensure the best quality of work and that your backyard will be treated as if we were repairing or building it for our own families. Call us today to get an estimate or if you have any questions about pool repair.

Service department very helpful and knowledgeable. Store has everything you need for the poolread more

I had my pool opened by R&S. in the past they did a good job. this year, my pool was actually in…read morepretty good shape when they took the cover off. they 'finished' and I tipped them. then I walked out to look at it because I could see debria on the side. I was shocked becuase they never brushed anything and there was clearly lots of debris left. I came to the store and when I asked how it should look, I got the expected answer. then I showed the person pictures. he then went to get a manager. this entire time I am as calm as a cucumber. she comes out and says well my picture shows murky water. I show her the pics and she says 'I don't know what that is'. CLEARLYthe pool was not cleaned properly..actually barely cleaned. I showed her a clear pic and asked 'you don't see that'? She got that cold dead look of 'I'm standing my ground and disregarding you' and walked off. I paid almost $800 and left the store.That attitude and the bully technique does not work with me. I am hoping I can post pics in this site. You be the judge. I will never use R&S again for anything.

Jak is a pathological liar. We hired him in March to replace out unground pool liner. To make a…read morevery long saga short, we have spent the entire summer chasing him down to do the job. There is ALWAYS an excuse or something is ALWAYS someone else's fault. Needless to say it is now September, I have a concert hole in the ground a little chance of finding someone else to do the work. My $8000 problem will soon be a $50,000 problem and it is all thanks to Jak. Do yourself a favor and do not hire him.

From the owner: We offer Weekly and Bi-Weekly Pool cleanings. As well as openings and closings, and liners.read more

Dustin started cleaning our pool weekly last summer. He did a fantastic job! I am a new pool owner…read moreand was so frustrated that I was spending all my time balancing chemicals and vacuuming. He takes care of everything so I can just enjoy my pool. Looking forward to this summer!

From the owner: Swimming pool repair service in St Charles, MOread more

I ordered a new hot tub cover from this business. They gave me lots of quality options to choose…read morefrom and designed the cover exactly as I wanted it. Once the cover was ready, they came out and installed it, took the old cover away, all without me having to be to be home. Very professional service without any issues. Also was almost half the price of another company I received a quote from. Highly recommend!

They moved a used hot tub from the seller to my house. They were at the seller's on time and my…read morehome on time. They were nice, knowledgeable and efficient.

They build a great pool but the price is ridiculous…read more And if you use them and pay their absurd price DO NOT USE THEM FOR POOL CARE and Maintenance. I had them doing the maintenance and I happened to be home One winter day and saw him lift the cover and pour Chlorine in the pool. Of course I'm charged every two weeks for the winter. If you have a hard cover on your pool you do not need to add chlorine. Yet they billed me for it. He may not have even had chlorine in the bottle for all I know. So I wouldn't trust them. They do unnecessary work and bill a pretty penny.

This company overcharges and oversells work. Constantly trying to convince you to do things that…read moredon't need to be done. They only want big ticket jobs and will way overbid small repairs and maintenance. Shady operators in my opinion.