I went in to exchange US dollars to Euros as this place was highly recommended. I stood in line for…read moreapproximately 45 minutes, not sure why the line moved so slowly. A lot of people ahead of me seemed to be arguing with the tellers at the window and the workers seemed very unhappy and sounded rude. I finally made it to the window and in English explained why I was there, to buy euros. The lady was so rude and yelled at me and said she only helps Italian speaking people and I should go to the train station if I can only speak English. This was an easy transaction that didn't require that much talking. Worst experience I've had in Italy or pretty much anywhere in the world for that matter.

It's best to take out cash from the ATM as it will give you what the Euro is really worth, but if…read moreyou must change cash, do it here. We came several times to change dollars and always got the best price around 0.85€ p/dollar, while other places were charging 0.72€/dollar! It's insane how other places will take advantage over you, but at least here you'll lose a little less .

DO NOT GO CLOSE TO THE SHOP, THEY WILL SCAM YOU!!! They will refuse to tell you the exchange amount…read moredirectly and will give you an absolutely shitty exchange rate! AVOID AT ALL COSTS!

this place is a fucking scam. i gave $140 USD and got €85 back. it was my first time exchanging…read moremoney and they completely took advantage. when i looked it up after i left, i went back and asked if i could cancel the transaction and she said "honey i don't make the prices here. google isn't accurate." she made me feel like an idiot (which i am). people who take advantage like this deserve jail time. it's almost a 50% market up price yet they claim it's "no commission". bullshit.

Offered very good rate charge 10 feebut didnt start a fee of 20%ask to cancel tranaction but…read morerefused what a heap of crock

These people are crooks. We went to this place to exchange $200 to Euro. The rate was 1.18 and than…read morethe cashier said that if we do change $500 then he give us rate of 1.17. As soon we gave him the $500 he gave us €333.57 and he charged us €9.8 for service charge and plus 19.8% for the exchange service charge. He took almost €100 from our money and we were shocked. We asked for cancellation and give us our money back and he didn't do it. We called police and the police showed up 20 minutes later and asked the cashier for returning our money and the cashier refused and that's why I'm placing his pictures and this review for other tourists to not falling in this trap. DO NOT go to this places EXCHANGE. They're crooked people working for this company. IMG_

If I could select zero stars I would, but it doesn't let me. DO NOT exchange money at this place…read more The way they present their fees is very deceptive. You will lose significantly more than you are told and they will refuse to reverse the transaction. STAY AWAY!

extreme add on to cash conversion. i couldn't find an ATM or else i wouldn't have done it. i asked…read morefor €50 and i was charged around $80 just a bit ridiculous.

SCAM, SCAM, SCAM! this is a horrible place do not come here, it is a scam of place and they will…read morecharge you 40% over for exchange and THEY DO NOT CARE AND WILL NOT PROVIDE THE MONEY BACK. They take advantags of travelers

Robbery in bright daylight…read more I completely agree with the first reviewer - the Italian government should shut such mafia businesses down! The funny story was that I brought two policemen into the store. They tried to argue with the two gangsters behind the glass window, but couldn't get them to hand back my $100 bill. They insisted that they had the condition written on the window - 19.9% commission plus 9.9 Euro fee!!! If that was legal they might as well wrote 90% commission!! What a shame - the Italian government must stop such mafia operations as they damage the country's reputation as a whole!!

Nothing spectacular nothing to gripe about. As with any currency exchange shop there will be a fee…read moreto pay for the convenience in itself. We found ourselves in a situation needing to exchange British pounds and the rate was pretty similar around town. I will forever recommend getting your Euros at your home bank or at a sanctioned bank you can withdraw from for the best rates, but that isn't always the case.

They charge 15% commission fee!!! We were at its Via Gioberti 30D location. No significant sign at…read morethe storefront saying about the 15% fee. See the attached receipt and storefront image from google. We exchanged 500 us dollars and got only 350+ euros. Any decent business charging 15% service fee would make it clearly, unless they are intentionally trying to mislead.

Fees are $100 worst place to use. If you refuse their money they claim it is final…read more Don't use these places at the airport.

Horrible experience. Lady did not want to tell her name. I gave $150 US dollars. They gave me back…read more81.60 and did not want to convert back when i explained to her that it was more in US dollars than their money compared to the rate.

One star is too high. Absolutely disgusting that they are able to charge an extra 19% fee on top of…read morethe fixed fee and horrible exchange rates (I.e. market rate is 1.16 EUR:USD, but they are charging 1.23). They do not tell you about the extra costs, so there's no way to know until after you have signed the sheet. The definition of a scammer. Hope karma gives this business what it deserves.

I'm an idiot and didn't look at the reviews first. As everyone has said, absolutely a scam. Not…read moreonly is the rate terrible, but also charged a 20% fee without disclosing that info. $100 USD turned into 60 euros, money straight vanished. This place should be shut down. I'm begging all of you, please go to an ATM and save your money, you'll have less fees there.