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    Monique Wellons, PhD LMHC MCAP SAP

    1.0 (1 review)
    Open 9:00 am - 5:00 pm

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    7 years ago

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    Ambrosia Treatment Center

    Ambrosia Treatment Center

    1.7(12 reviews)
    1.1 mi

    Two weeks after leaving this place in 2024, I heard from a finance person from here, wanting to…read morecollect my copay. I was stunned. I had no idea there was a copay. I told the guy I do not have the money. I told him that had I been made aware of this, I would not have gone to this place. He said that while I was there he was going to speak to me, but decided against it. Because he chose not to tell me at the beginning, I chose not to pay. The psych nurse, Barbara L Bryant, prescribed a MUCH higher dose of a medication. My pharmacy alerted me to the mistake. She is a nasty, arrogant, condescending person that has no business doing what she does. It took 4 days, my communicating with various staff members for the mistake to be corrected. And Barbara L Bryant lied to me and other staff that she did not make this mistake - that it was the pharmacy's mistake. The therapist Sally Bartolucci is awful. None of the clients in the place liked her. Her group sessions were useless. Her therapist skills are weak. The group meeting room was barely air conditioned (this was summer time). It was hot, humid and smelled of perspiration. The food was awful. The room was filthy and too small. EVEN WORSE: I received a collection agency called Grimley Financial ($825) more than two years after i was there for the services of Barbara L. Bryant Florida license number: aprn3042932 for her services. When ever I called and left messages, no one at Ambrosia returned my calls. It took me repeated phone calls to finally hear from the person in charge of billing at Ambrosia, Cindy Sicard, 561-545-1086, csicard@ambrosiatc.com This was after a week of repeated phone calls and NEVER getting a response from ANYONE at Ambrosia. Her callous response to me was that I should have checked the EOB! I NEVER RECEIVED A BILL FROM AMBROSIA IN THOSE TWO YEARS VIA EMAIL OR USPS. Telling people to check the EOB is an unacceptable, unethical way to treat people who were seeking mental health treatment. I should have received bills either electronically or via USPS, which is what most medical practices do. So, I waited about a week after speaking with Ms. Sicard. Then Grimley told me that all communication was to be handled with Ambrosia, not Grimley. So I reached out again to Ms. Sicard repeatedly and often to get an update about the situation. NO RESPONSE. Finally, after weeks of phone calls and emails and NO RESPONSE, a person who said he was the leader of billing (I think it was really the CEO Dr. Danesh Alam - why lie?) called me. NOT an apology for my ignored messages. He wanted me to modify this review. SO, I am modifying this to report that finally three weeks after my initial contact with Ambrosia, I WAS contacted by him. This person tried to explain what had happened with my insurance and how it reached the point that it got to the collection agency. I reminded him that I NEVER in over TWO years received a bill via USPS or email. He was surprised by that and said he would look into that too. He also claimed that Barbara L. Bryant was fired because of prescription mistake with me. Apparently Barbara L. Bryant she was out of my insurance company's network. At  the time, no one at Ambrosia told me she was out of network. Had I been notified that she was out of network, I never would have agreed to see her. This is unethical, unscrupulous, dishonest and money grabbing behavior. It is taking advantage of people at their most vulnerable time. Even if I signed something, this was taking advantage of people in a very vulnerable circumstance. I believe it falls under the No Surprises Act of 2022. NOTE THAT BARBARA BRYANT SUBMITTED A REVIEW OF MIDWEST DETOX. THIS IS FRAUDULENT OF A PROVIDER TO WRITE A REVIEW OF A PLACE WHERE SHE WORKS.

    Parents beware! Planned to admit my child here. Immediately got red flags during the intake…read moreprocess. They were very disorganized. I was give a piece of loose leaf paper to give my contact information to the education coordinator. The program building is in a strip mall which is where the intake took place and is not on the same location as the housing facilities. The tech and nurse, while very nice, were not helpful and were not able to give me straight answers about the facility. The biggest RED FLAG was when I asked to see the housing facilities. They were unwilling to let me see the housing facilities. I spoke with one of the administrators after back and forth with the intake nurse and letting them know that that this was not acceptible as I wanted to be sure that my child was going to be in a safe environment. I was told by the administrator that this would not be possible without "scheduling well in advance" to be given a tour. At this point I stopped the intake process. This was after driving almost 200 miles from my home to take my kiddo there.

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    Monique Wellons, PhD LMHC MCAP SAP - addictionmedicine - Updated September 2026

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