Dave Murley is one of the best business people in the Tricities, and Murley's is a great place to…read moreget your floor coverings and tile. I'm a builder, and we do a pretty large volume of business with Murley's. Our experience is based on a large number of projects. First, Dave Murley cares. He is very involved and he thanks us for our business all of the time. He continues to earn our business by delivering amazing customer service and asking about products we would like to see and actually getting them in for us. We have had some emergency situations such as some carpet being stolen from a home right before closing, and Dave has stepped in and made things happen in an amazingly quick fashion. He has personally helped some of our folks by meeting them after hours or on a weekend when it was important. We have never had him not bend over backwards to deliver great service. Patty is also awesome. She is very knowledgeable and also works hard to deliver great customer service. If there is ever even a minor hiccup, Dave is involved and making sure things get taken care of, and that everyone is happy. Their pricing is very fair, and their selection is very large, and constantly changing and staying current. It's not a big ugly warehouse that you are left to wonder through by yourself. It's warm and inviting, with a lot of selection and help. Dave and Patty both know their products inside and out and can help people make wise decisions based on their needs and desires. As a builder we have floor covering and tile places trying to get our business on a regular basis. We have no interest because we know exactly what to expect from Murley's and there is no reason to change. They are truly the best of the best and I can't recommend them highly enough.

Everything went well and was super easy. Our new carpets are lovely and so soft. Thanks Donavon!read more

Caroline did a great job coordinating a buy and a sale at the time, the buyer of one was out of…read moretown. She kept a level head when FedEx sent paperwork via Tennessee and we had movers all set up. Such an encouraging agent and stayed on top of any loose ends that arose. And didn't mind evening texts when questions came up. Hopefully we won't be moving again but if ever did we know who to call. A pleasure to do business with

She did a very nice job for us at a fair price. It's a little difficult to find a stager in Walla…read moreWalla, but she was willing to do it from the Tri-Cities. (She was also willing to drive down for a small fee to cover her time, but was willing to use photos -- and request a few new ones where needed.) The result was gorgeous and really made the house look beautiful for selling. She has a real artistic sense, which helps a lot. Plus, she was fantastically nice to work with and kept in good communication when the weather presented some (very understandable) difficulties. Good deal all around.

Absolutely horrible customer service. Gave my flooring contractor the run around for a week saying…read morethe flooring would be in the next day then the next then oh it's just delayed it's being delivered tomorrow. Meanwhile they literally had no idea where the product was, zero communication except lying on delivery dates. Own called me and took zero responsibility and never offered an apology never tried to correct the situation or their actions. Tried to blame me for the situation when they literally made phone calls in front of me unable to find the flooring. My contractor couldn't believe what was going on. Cancelled my order and went to Home flooring. Home flooring was amazing. Great customer service. They ordered the exact same flooring and even $200 cheaper than Luke's. I strongly suggest taking your business elsewhere if your considering Luke's Carpet. Absolutely unprofessional, they take zero responsibility, the owner has no customer service skills or tact with talking to people. Go check out Home flooring. They will take care of you and for. Better price.

Ken is top notch. He helped us with carpet samples to take home. The one we selected goes…read morebeautifully in our living room. He suggested we round the corners to help the area carpet lay flat. So glad we did. He also located a business friend who was coming our way and helped with the delivery. Definitely recommend Luke's for the vast selection, quality and customer service.

Hate to see a family run business with only 1 review and 1 star on yelp. Spencer appraisal services…read moremaintained the rudimentary requirements and appropriations one would expect while undergoing a property-value assessment. I would highly recommend their business to any one of the people I know who might need a quality appraisal service system.

Spencer Appraisal Services recently conducted an apppraisal on a property for us. Their report was…read moresubstandard and contained numerous inaccuracies and suppositions. We own several properties and are accustomed to well written and thorough appraisals. The appraisal we received from Spencer Appraisal Services fell far short of expectations. The appraisal contained errors in spelling, grammer, and syntax. More importantly, due to the lack of clarity and thoroughness, our initial lender would not fund the loan. I would not recommend this business for appraisal services under any circumstances.

We really enjoyed our nearly 3 years at Columbia Villas. The units are well maintained, the…read moreneighbors are respectful and the neighborhood looks great. The service from Wendy and Bethany and Alan was the best!! We would absolutely rent here again, if we ever needed to. Highly recommend.

WORST experience renting I have ever had. DO NOT live here. The manager Wendy will find any way to…read morecharge you extra. Reasons to not live here: -they will fine you if you even light sparklers at 4th of July- even though Pasco allows fireworks. - cheaply made homes, dings and dents on everything and they will take your entire deposit fir normal wear and tear.---- they replaced ALL the carpets and ALL the screens in the house. I had 1 screen with a hole in it from my cat and they replaced everyone and claimed pet urine ruined the carpets- no pet was ever in my sons room. -I was charged a $60 fee for emailing the "state of the home form" when I first moved in instead of knowing I was to upload via an app. I talked with Wendy about this and she said it didn't matter- it has to be through the app within 30 days even though this is said nowhere in the move in packet. -MADE me get rid of my sons dog. I have a Dr's note to keep this dog and she said "it's either you or the dog"- I should've fought it but this was my first place all on my own since my divorce and I had worked so hard to get to a place where my son had his own bedroom and we had a yard for the dog. He dug out 1 time and she wanted him gone. No working with me at all. -Wendy will not allow you to see the inside of the actual home you want because of some "insurance" issue. So I moved in NEVER seeing the inside until I had already given her money for a deposit- which is NON-REFUNDABLE. So I was trapped. - this same thing happened to a co-worker of mine. Put a deposit down on a place they could only view through photos. Then they saw inside and hated it. But she wouldn't give the deposit back so instead of losing it they chose a new place to live at a different D&R properties. - This company never had the utilities changed back to their company- I was gone October 13th and it is January and I am responsible for charges. I am a single mom and now have over $600 I have to pay for this company to keep the power on. If a new person would've moved in it would've changed over but no one has and this professional renting company never took on their responsibility to pay their utilities. So now I am paying for them. It's total BS. D&R Investments know what they are doing. They run over 100 properties and the fact the PUD and all utilities were not contacted by them .... I have never dealt with anything like that. I have moved almost 20 times and yes I forgot to cancel the garbage and Gas but the PUD? I shouldn't have to pay this. But I am liable for all of it. So always call the companies cause you may have a horrible property manager by the name of Wendy Greeno with no heart that will do whatever she can to ruin your day and Insure the business she works for has a terrible reputation. Plus I was a good renter. I ALWAYS paid my rent even during Covid. I let other bills go but ALWAYS paid my rent and my place looked beautiful and Wendy Greeno is a person that uses her position at her job to get people when they are most vulnerable. Please do not move into this home, I have been so depressed since living there and losing our dog and my $1500 deposit and now having to pay the bills for over 2 months of heating that empty home. Really makes you lose faith in people.

They (Matthew) just finished our floors. We had sanding and tore out carpet and added new Hardwood…read moreto the dining room. Matthew kept me informed every couple of hours what was happening next and when he would leave and return. He did a excellent job on the whole thing. He explained how to clean and care for the floor, what to use and not to use. I would recommend them hands down, I am completely satisfied. Thank you Matthew well done!

The Flooring Guys did a fantastic job refinishing our hardwood floors. They completed a color…read morechange on 15+ year old hardwoods. Our floors now look better then new. Matt was patient and completely honest in guiding us through the process. I would highly recommend this company to anyone, I got exactly what I wanted and asked for! Amy M.-Richland, WA

We moved to town a couple years back and were referred to Jed Morris... what an excellent…read moreexperience! Though it was a tough market for buyers, Jed was all over it. "Calm confidence" describes Jed, and he seemed to know everyone in the area. He helped us land in an amazing home in our ideal neighborhood, and we recommended him to our in-laws who also ended up buying nearby. Smooth process from start to finish

I highly recommend Tom Moore. About 4 years ago I planned a move from out of town to the area. I…read morethought I could fly there and in 1 day find a house that was available and that I liked. Well, it wasn't that easy but by the end of the day, Tom found a place in Pasco that I really liked and at a good price. I waited too long and had just a few days to vacant my old home and had just a few days left. Anyway, Tom was so helpful and kind. And even though I no longer live there now, we keep in touch and I consider him a good friend. Tony Abshire