Decent price but things are constantly breaking b/c the apartments are old and in need of an…read moreupdate/remodel. Do better if you can afford to.

My elderly mother lived here for 20 years. The managers Clint and Sandy Turner were cruel to her…read more When their workers STOLE items out of my mom's apartment (diamond rings) Sandy told the police that my mom didn't know what was real and what isn't real. And that she was suffering from dementia. When my mom broke a hip on the new rug they installed, I went through all of her belongings in the apartment and found a lot of expensive items missing, including the rings - gone! What was even more disgusting is the infestation/dead flies I found all over the new carpet near the patio doors. This was an infestation they refused to cure - leaving her to buy Raid. My mother was also - to her dying day - never diagnosed with dementia! These people are liars who should be ashamed of themselves. I hope their karma catches up to them. My mom paid rent on time every month and she deserved respect.

Shawn was great to me and my family. She helped us find our new home. She listened to what we were…read morelooking for and followed through.. I highly recommend her to sell or buy a new home..

I honestly can't say enough good things about Shawn - as first time homebuyers we had SO many…read morequestions, wanted to see every house under the sun, and were really worried of being taken advantage of. Shawn made herself completely available to us at our every convenience, despite her crazy busy schedule, meeting us before and after hours to accommodate our schedules and showed us every single home we wanted to see. She was so knowledgeable and so helpful - even talking us out of homes she didn't think were the best fit for us. It was really important to her that we had a quality home that would last, have great re-sale value, and that there were no hidden surprises once we closed. Lo and behold, she found us be perfect house, made sure we had the best inspectors, and even worked several perks into the contract. Best realtor in town!

Piper was our agent when we bought our house in 1991. She was terrific then, so naturally when it…read morewas time to sell, we reached out to her again. Piper is the best! Selling a home is never easy, but she definitely kept it seamless and made sure everything got done, on time. With her knowledge of the market we got a great stager (Sharon Atchison), priced it correctly and had multiple offers in a week! Piper is simply the best local realtor in the Tri-Cities.

my name is Dakota Cline and i work for Bekins moving and storage. I recently had the pleasure of…read moredoing work for one of pipers clients. the client I worked for had nothing but good things to say about piper, she said she was extremely helpful and responsive and even helped do some touch ups with paint and other things inside the house to get ready to sell. being that I also serve people in the process of moving i feel that these are very important qualities and should be considered when looking for a realtor.

Laura is a data based real estate agent. She set a fair price for our house and we sold quickly…read morefor nearly the asking price. Her follow-up is impressive she updated us after each visit by a prospect from any realtor. She was always available. As the house moved to a quick closing (2 weeks) she moved everything along and helped in every way possible. Great service from a great agent.

We used Laura Harris Hodges (for the second time) to sell our home. She was, again, outstanding to…read morework with. She did a great job of helping us price it right and setting up the sales process. The drone video she created for us was amazing! We got a full price offer within 4 hours of listing it! She was exceptional through the negotiating and closing process. We are so pleased we picked her again, since we always competitively compete to select real estate agents. We cannot say enough good things about how professional, thorough, and experienced she is. She is thoughtful, and knows how and when to push-back (gently) if her client is being unreasonable or maybe making emotional decisions instead logical ones (she helped us through some tough spots where we needed to stay calm and sell on!).

I've used this company since January 2019 when I had them install a new door spring to replace the…read moreone that failed after 15 years. Yesterday I had them install a new one again to replace the one that failed after only 5 years. Today I went to their store to discuss why the new one had failed so early and perhaps get a partial refund. The woman said that lasting only 5 years is common even though the industry standard is 7 to 10 years. I told her that the one replaced yesterday was an inch too short according to the Tech yesterday and that put it under excess stress. She agreed to refund $100 but said she was going to deduct it from the Tech's pay because apparently he shouldn't have admitted that the broken spring was installed too short. That made me angry and I refused the money. I will not use them for any work in the future and don't recommend them to anyone.

This company showed up knowing their job. Did their work professionally and corrected someone…read moreelse's poor workmanship. They were efficient and knowledgeable. We highly recommend this company and its staff as they helped us greatly.

After being flaked on twice by another garage door company I found Dondi and he was amazing!…read moreCustomer service when I called to schedule was very friendly, could get an appointment in a timely manner and Dondi was right on time. I appreciate Dondi giving me two options on my repair. He could do an inexpensive, quick fix if I didn't have the money for the full part replacement and repair or do the complete replacement and repair on the part. Even the full repair was a great deal and everything was fixed that day! I'll never go to anyone else!

Just needed some garage door maintenance and outer weatherstrip replacement. Arrived on time, very…read moreknowledgeable, very clean work, price was very reasonable. Would definitely hire again.

Called about a program was no help at all and was very rude, had to call 3 times for a reply,…read morewouldn't recommend.

Maybe I caught the guy there on a bad day... but I had a key that was already cut, and I had…read moreswapped housings to a new one because the old one was old and wanted a new, better looking case with the remote buttons for a Toyota FJ Cruiser. I needed to get a new transponder chip for the key so it would start the vehicle since the one from the swapped housing was either lost or damaged when I disassembled the old housing. I had that key made a couple years and it worked perfectly but unfortunately (my fault) the chip was not working after disassembly. He had other customers and said it would be a wait, that he didn't know if he could do it from the valet key, it could take 15 to 45 minutes and then he stated he didn't even know if it would work. I explained the previous place had done it in about 10 minutes, and he said "maybe you should go back there." The shop which I had it done at was in Florida, so I said that was a bit far. ‍ I was courteous in my attitude, but he basically sounded like he didn't have the time or wanted to even mess with it. I would have gladly waited and paid the fee but the experience left me with a bad taste. Especially since it was only the chip, the key was already cut and the remote buttons already programmed. If he doesn't want my money or business, I'll just go somewhere else.

Horrible company, I do NOT advise going through Tom's company. I contacted his company because he…read morewas an Amarr door distributor in my area, which is the door I was looking for based on the shop I was building and what was recommended to me by the shop kit people to get a local distributor to put in Amarr doors instead of what came with the kits. He asked me what I was quoted from the shop kit company and I told him the price, but he wanted much more detail and had me contact the company to find the make and model of the door and the openers I was quoted. I was happy to do so. He laughed at their door choice saying it was a Janice door and made fun of it, saying how terrible they were. Then said he would give me a quote for a door by end of day or possibly tomorrow. That turned into many days, then over the weekend, then the following week, then even longer. Finally after I contacted his company to get the quote again, a quote was given of a sentence or two of more than 2 times what was quoted before. I wanted to see what this super expensive option was and asked for the same he asked for: make and model of both. He would not share that, then raised his voice and talked down to me and accused me of shopping around the quote and refusal to give me the details because I would quote it somewhere else with that information. Telling me LIES about how many quotes I already got and how he had another company call him about my project and needing his help to fulfill the order. I never contacted another company besides the shop kit company in Texas I was getting the steel building from that he told me to get all the details from and then sliced them up to make them seem horrible so he could swoop in and make the sale by overcharging, LIES on top of LIES, and yelling at the customer. He actually told me he didn't want me wasting his time because how much time he took looking into this. While not sharing a brocere, a Pic, a video, a link, a website to see it, a name brand, an actual quote to take to the bank so I could ask for more than twice the approved amount for shop doors in my loan. Just an email with a sentence or two saying give his company over $20k for shop doors and says that banks give the loans all the time with no details. Customers need to see what doors are going in and gain some confidence in the experience. I highly advise NOT to deal with the highest priced, horrible experience of Richardson's Garage Doors. I hope Amarr drops them as a distributor. Incredibly frustrating experience. ​I had to hang up on Tom while he was yelling at me telling me I had to buy his $20k doors and not get any other quotes for MY SHOP! Please review the MANY honest reviews that share how terrible they are.

Super fast service when my garage door turned diagonally. Got to my house on time, friendly…read moreknowledgeable service, and had my garage door working better than new. I highly recommend their routine service rather than my need for emergency service but the rates were reasonable. My garage door now operates quietly and smoothly so it will last for years to come. Thank you!