I loved interacting with Tiffany! She was so professional and sweet! Everything about the visit was…read moregreat and the office/staff set a great standard!!

I had a very disappointing and uncomfortable experience with this office. I went in because I had…read morebeen experiencing stomach pain/ vomiting and diarrhea. At the time I didn't have insurance so I knew I would be paying out of pocket. For some reason she tested me for h pylori, sonia didn't explain why she was testing me for this specific virus which was strange. there was no clarification or communication throughout my entire visit. The nurses did a finger prick test and they told me it was positive. She put me on antibiotics I didn't need. I got a second opinion from an actual doctor and they were confused as to why she would do a finger prick test as it's not an accurate diagnosis of h pylori before you issue antibiotics you need a confirmatory test such as a stool test or breath test which she did not do. I did both the urea breath test and stool antigen test, both came back negative this shows i did not have an active infection and the initial diagnosis and treatment were not appropriate I was extremely distraught by this news because sonia made me feel like she actually cared about me but going to her office caused me so much emotional and financial distress. I took two weeks off of work and in total i spent over $500 at her office and pharmacies for the medicine I absolutely did not need that caused me emotion and physical harm. I would recommend that anyone considering this office ask for detailed pricing and exact reason why she is doing tests on you.

Attended two of their Healthy Kitchen Lab food demos. The area and staff are nice. The two…read moreclassrooms where classes are held are big and clean. There is a dispensary of free Covid test and fetanyl test strips if you need them. Although the front does not have bike parking, you can come inside and exit to the back where you can lock up your bike near the rails/tree and it's safe there. I enjoyed attending the food demos there and am looking forward to the free African dance classes that are offered on Wed evenings. Check out their website for all the other free activities that they have!

Pomona Wellness Community has free programs in cooking, dance, yoga. They have a program where…read morepeople can chat with a nurse. There is even a toy loan program. I've lived in Pomona for 26 years, and I never knew this existed. It is so inspiring!

margarita was very helpful and friendly ! I would say this…read moreis a good atmosphere here !

Honestly I would suggest to go to any other plan parenthood besides this one…read more They don't go in order if your appointment is at 1 they will see people with 2 clock appointments before you They take there time there behind the counter laughing and eating with attitudes if you ask them when your next

Zero stars Michael b terrible doctor and rude sending people to work normal task after being hurt…read morewhere is his sense of thinking of the patient and I come to read the comments I'm not the first person to see that this doctors rude he has a terrible comment that happen two years ago wow this is sad are doctors supposed to be rude and disrespectful

I went to do a work physical today and was there over two hours. The process was fairly simple and…read morestraightforward. However, I was having a difficult time blessing them with my urine. The XRay Tech 'Marquez' was a bit insensitive about it and made me feel uncomfortable. They front desk manager eventually offered to give me a saliva/oral drug test instead. I had to actually advocate for the alternative test, because it wasn't offered initially. Just communicate and offer feedback to help people understand their choices would make this already anxiety producing process better.

Impossible to make an appointment via phone and website…read more No one picks up the phone and no one replies to the appointment request for over a week. You might have better luck if you go in person.

Has anyone else ever have this same experience, first I wait an hour to get on the phone, then when…read moreI am told to get in the express lane as a walk in, I do so only for them to tell me we have the shot but our systems down, so I ask if I can see the doctor still to get a stronger pain management alternative and they said yes you can but the doctor can't even prescribe medicine. What kind of hospital is this?

Highly recommend this clinic for your travel needs. The doctor walked me through a comprehensive…read morelist of what was recommended for my travel locations, helped me reach an informed decision on my care outcome by answering all of my questions. Everyone I dealt with from the front desk to the students were knowledgeable and caring. An amazing overall experience.

Don't plan on getting an appointment any time soon-for established patients!! The girls that…read moreschedule appointments and man the phones-truly awful. I never encountered a group of people that is so disinterested in helping and so inconvenienced by having to do their job. And their answer for everything is go to urgent care/emergency. Very frustrating dealing with them.

People here are the best, always great service , Ivanka, Laura and Olga are great, thanks Missin…read morecity for your help and great service

Great people and great company who treat their workers as great as they treat the people who go…read morethere. Ivania is amazing, she treats her co-workers fantastic and often takes them out to eat. Jenifer M. the beautiful young lady at the front desk is amazing at her job and is very knowledgeable, she helps anyone that would just ask. Martha the optometrist is amazing at what she does, she is very helpful and very kind. This company is amazing for giving out so many fee waivers that their mission statement should read "help for anyone in need no matter what the cost." Mission City Community Network thank you so very much for treating your workers with great care and also giving them plenty of paid time off and plenty of paid vacations. Thank you all for your great work and amazing skills.

Unfortunately, my experience at this clinic was disappointing. I brought my father here for care,…read moreand I did not like what I experienced during either of our visits. The staff came across as rude whenever we asked questions, almost as if answering patients was an inconvenience. Several employees gave irritated looks and made us feel like we were bothering them just for trying to understand our care. A medical facility should make patients and their families feel comfortable, respected, and heard. Good communication is a huge part of quality healthcare, and that was seriously lacking here. I believe the staff could benefit from customer service retraining, or the clinic should consider hiring employees who are more compassionate and patient-focused. Based on my experience with both my own visit and my father's, I would not recommend this clinic unless improvements are made. I sincerely hope management takes this feedback seriously because every patient deserves to be treated with kindness, professionalism, and respect.

First of all, the phone numbers posted online are both bad. The 909 was connected to a fax…read moremachine. the 818 phone number no one picked up. And you're not able to leave any message for callback. I was coming from 35 mi away and I was trying to call to make sure my appointment was still available. I honestly think it's their way of not having to deal with a lot of calls. That is a red flag. The young lady at the front desk seemed in over her head. The waiting room is small and was really packed that day. After looking at the packed waiting room. I asked if I can reschedule. And she told me she had to forward me to a scheduler! That she doesn't do that. Wait... Do you mean they can't physically use a ledger or calendar to physically write down an appointment? Or better yet, use a laptop/computer/phone app to write down appointments? There are a lot of free apps out there, come on. The people in the waiting room look pretty agitated and it's a sign that A) They haven't been attended to properly B) They've been waiting a long time. C) They are backed up I can't speak for the doctors or how they are. But if the front is any indication of how their business is run. I am not going to take that chance. I'm being nice and I am being fair, but common sense tells me otherwise. Could it have been just a bad day for them? Possibly. Their standard operating procedures for how to handle a waiting room and front office leaves a lot to be desired. An efficiently run medical practice should never be overbooked or backed up. Because you have to ask yourself how would a practice properly take care of their patients when a doctor is overloaded, overbooked etc etc... would you want to be taken care of by one? With a pact front like that, it looks like it's all about the money, go through as much as they can, until they have to turn away and reschedule,(but you can't reschedule right there you have to call their scheduler! lol) Do your due diligence folks Good luck