I normally dislike giving bad reviews, however this appointment was really, really bad. I have had…read morea nerve problem in my foot for 2 years now. I had a note of about 12 questions to ask the doctor. I waited 30 min for the PA, Jennifer, who was actually nice and attentive. But she was unsure of my problem. So, I had to wait for the doctor. Dr. Metyas.... I waited almost 40 minutes for him. He grabbed my foot and said mortons neuroma or shot. I tried to ask my questions but again he said the same thing. Then walked out. I mean, this was really bad doctor care. I have since seen a foot specialist who says its not mortons neuroma but an injured nerve father down and orthotics will help, and I definitely do not need surgery. I have seen a lot of doctors over the past two years and this was by far the worst experience and time waste. Jennifer was great tho, but Dr Metyas was really bad imo. Most doctors should show care and allow a patient to ask their questions. This one didn't. 0/5. For this place. Sorry for the bad review.

PA Bryant is exceptionally patient-oriented and has an excellent bedside manner. She genuinely…read morecares about her patients, taking the time to listen carefully to their symptoms and concerns without ever making you feel rushed. I always feel heard, respected, and completely comfortable in her care.

This place is awesome! Came 3 times the staff is always friendly. I go to Maria and any problem I…read morehad she had a solution or suggested to help. I had trouble finding a care provider who can help with my PCOS but she sent me to get lab work and ran some tests. I'm truly happy with the results and felt taken care of!

I used to see Dr. Castellanos when I was a kid with my mom, roughly between the ages of…read more12-15(2004-2007). Now as an adult I've realized how horrendous of a doctor he was. Our family eventually stopped seeing him after 3 years of being under his care. We went to him because it was hard to find doctors who spoke Spanish in our area at the time. I'll start with the worst. My mom used to be really concerned for her health. Over time we realized her concerns were signs of what she's now developed, diverticulitis and other digestive issues. She often came in with pain and explained her concerns. Dr. Castellanos would tell my mom that she was fine and to take ibuprofen. Any time she came in it was the same thing even though her symptoms progressed - continue to take ibuprofen. Eventually she told my mom she was too worried and was a bother. We finally stopped going to see him when she used the restroom and found blood in her stool. She developed ulcers in her throat and stomach that were very painful when eating. After we stopped going to see him we found out all of her symptoms were the beginning of diverticulitis. In 2009 she ended up going to the ER because she was heavily bleeding when she used the bathroom. A diverticula had burst open and it was discovered she has 3 total that had developed. She was taken to emergency surgery. She's suffered through diverticulitis ever since with multiple ER visits. Dr. Castellanos was negligent as a doctor when presented with symptoms. He could have referred her to a gastroenterologist but never did. We had HMO at the time and eventually switched to PPO but it was after dealing with him. For my own case, I developed gastro issues around 12 and realized I had sensitivity to certain foods that lead to a lot of gas and odd noises in my intestines. I felt shy about it as a kid but was worried because I didn't want to sit in class having those noises come from my intestines because well... it was awkward. My side of the classroom could hear my gas issues and I didn't understand what was causing it. When I told him he blew me off and told me to eat more fiber. I didn't bother more about it or ask because I was too ashamed to ask more. Years later I realized I had food sensitivities and that I need to be careful to avoid dairy. All of this to say - I would absolutely NEVER recommend anyone to see Dr Castallanos. My mom could have sued him for negligence but decided not to. Seeing him still in practice now and talking to family about health made me 20 years later have to go back to write this.

Doctor Danny is incredibly attentive and takes the time to explain every aspect of the illness and…read moretreatment process in a way that patients can easily understand. This was our third visit with him, and each time he welcomed us with a warm smile and thoroughly explained everything in detail. We feel very fortunate to have the opportunity to see him at this hospital. We would also like to express our sincere gratitude for his outstanding care and kindness.

I had the privilege of working alongside Dr. Jurdi during my rotation at Advocate Family Medicine…read moreClinic, and I truly cannot say enough good things about him. As a third-year resident at San Dimas Community Hospital, Dr. Jurdi embodies everything you would hope for in a physician and mentor. He is incredibly warm, approachable, knowledgeable, and genuinely invested in the people around him. He created an environment where questions were welcomed and learning was encouraged. He never made me feel judged for not knowing something; instead, he challenged me to think critically, dig deeper, and become more confident in my clinical reasoning. What stood out most was how much he cared about his patients. Every interaction reflected his compassion, patience, and commitment to providing the best possible care. He took the time to listen, build trust, and make patients feel comfortable and heard. It's easy to see why his patients think so highly of him. As a mentor, Dr. Jurdi consistently pushed me outside of my comfort zone in the best way possible. He encouraged me to take initiative, expand my knowledge, and develop skills that will benefit me throughout my medical career. His teaching style is supportive, engaging, and inspiring, and he has had a lasting impact on my growth and training as a future physician. I would also like to recognize the entire team at Advocate Family Medicine Clinic. The clinic has an incredibly welcoming atmosphere, and every staff member and physician I interacted with was professional, kind, and dedicated to patient care. It is clear that the culture of teamwork and excellence extends throughout the entire practice. Thank you,Dr. Jurdi and the Advocate Family Medicine team, for such a positive and memorable experience. Any patient would be fortunate to have Dr. Jurdi as their physician, and any medical student would be lucky to learn from him.

Dr. T is phenomenal and he only made his practice even better by adding Bianca and his son to his…read morepractice. Everyone here is so kind from Receptionist to the doctors. The care you will receive here is above and beyond. The quality care you will get as well worth the wait in the waiting room. They take the time with each patient to make sure that all issues of your appointments are resolved. Maximum stars are 5 but they're definitely a 10 star rating ‍ ‍ Wendy W

Came in because of high reviews and how patient reported feeling like they were heard and not…read moredismissed. My first interaction was with Shant Tomassian and it went well, he ordered the bloodwork i was interested in running for the wellness concerns that I had. Never received a follow up call or contact on my blood results to guide me through what the results meant. I called the office and asked what the next steps were, they told me if I didn't hear anything then there's nothing to be done. But that doesn't explain the concerns that I'm having with my health and wellness. They scheduled me an appointment with Bianca, who is supposed to be specializing in women's health, but a day before the appointment they called me to reschedule and push it back a week. Her appointment times are terrible. She's only there on certain days of the week, there's no early morning or after work appointments. I specifically told them from the original booking that I would have to use my lunch break for the appointment and would have less than an hour to be there. The Office assured me that I will be seen when I arrive. When they called to reschedule my appointment, I reiterated all of that. I arrived for my 1130 appointment right at 11:30. At 12:05 I still hadn't been called back and checked with the front desk how much longer it would be. From what I could overhear it sounded like there were 3 to 4 more appointments in front of me. Which meant I would've been there well over an hour before I would've been seen. They asked if I wanted to reschedule. I told him to refund my copayment. Thankfully, they did. My initial experience did not outweigh the rest. Don't overbook if you can't see your patience in a timely manner. The least you could do is let them know what they expected weight is when they arrive for their appointment. I've now lost my entire lunch break, was late to getting back to work and have to find a new doctor all in one. If they don't care about your time, they don't care about you.

Lord have mercy, we lock this office and Dr Baker!! We had to leave our other PCP simply because…read morethey didn't answer their phone, parking was horrible, and we were treated poorly!! Dr Baker's office always answers the phone, helps to schedule appointments easily, can do most xrays and even blood draws right in the office. Saves from having to make extra trips to other location. Dr really takes his time and listens to you!!

Best PCP I've ever had. I've gotten at least 15 physicals in the past and not once did the doctors…read moretest my hormones. Dr. Baker did it on my first visit and it helped resolve some of my issues. You know you're at a good office when even the staff is happy & seem to love the doctor. Bedside manner from him and his staff is great. During your exam, Dr. Baker is focused on you & you wellbeing. Opening up the floor always for questions or to express concern. The only drawback is that receiving an appointment can be a hassle as he's popular and gets booked out. Upside to that is that you can always see one of his great PAs on staff.

I've been seeing Dr Bachourage for many years now. She is…read morevery helpful with keeping me going. I am 75 years old now and I have never had any problem when I need to see a specialist or advise on what I should be eating and exercising that I need.

HORRIBLE! Bad advice. Bad bedside manner. No empathy/sympathy whatsoever. Obviously, she didn't…read moreknow what illness I had and did NOT refer me to a specialist and did NOT offer a follow up appointment. NEVER will I refer her. Not to my worst enemy, if I have one!

I recently changed Drs to this office. I have not met Dr. Usborne himself, but his physicians…read moreassistant practitioner is absolutely fabulous. She is also extremely efficient and got me into some referrals that I absolutely needed. I recommend them highly. I traveled all the way from Claremont to their office because I was looking for quality medical care. I believe that they have provided me with quality general practice and I highly recommend them. The physicians assistant is extremely sweet, very smart, very efficient.

Great officeKatie front desk is helpful, kind and welcoming. Sarah the PA is so patient and…read moreknowledgeable and also very kind and understanding. Fernando the PA and his assistant Amos are an awesome team their follow up is like non I've ever seen. Thank you all for being such an amazing office. Dr Usborne should be very proud of the professionalism of his team he has in all of you

Awful experience. Pomona location…read more Doctor was a new resident so she was trying to demean me to prove she knew what she was doing. She wasn't the doctor I had chosen so unfortunately I was stuck with her. She dismissed a picture of me almost in anaphylactic shock as "I suggest taking a Claritin." She dismissed how I described living in mold infested housing meant I had symptoms of fatigue, she misunderstood mycotoxins and said "no, if you had a fungal infection I wouldn't been able to tell. I work with those people in a hospital." The unbelievable student assistant/student doctor also laughed at me after asking me what I thought I was diagnosed as. The other doctor didn't even care that the girl asked me that, she was already out of the door and didn't care. I guarantee you she brought the student doctor as an example of "here's a patient who's symptoms aren't real, let's look at her as an example of what happens to people who make up symptoms." Because of this now I'm gonna have to pay out of pocket for actual specialists and not inexperienced residents who dismiss everything. More expensive out of pocket but it will be worth it to avoid this type of BS.

Amazing care by all the doctors here. I only go to Pomona valley for the reason that I get…read moreexcellent care and service