Sent my dog to their 3 week training class. It somewhat worked but when I reached out to them twice…read morefor more training they ignored my requests. Would not even call me back. They had No problem taking over 3000.00 but sadly they were done after that.

I honestly do not have enough good things to say about our trainer Brittany! Our dog did the three…read moreweek bootcamp with her and she gave us updates on his progress throughout those couple of weeks. She followed up with us after his three week training and was always thoughtful and thorough to our needs....I must add that our dog was excited to see her each time she followed up which I think says a lot! Our dog made wonderful progress and Brittany made sure to have him ready to take the TDI therapy dog certification exam, which we passed with flying colors the first time! Other handlers were actually asking me where I took my dog to be trained since he was behaved so well. We can't thank Brittany enough and are thankful to always have her as a resource!

I'm updating my review because I asked this facility for a refund after my dog's condition declined…read moreunder their care. In response, they told me to first remove my reviews from Google and Yelp in order to process the refund. That alone reflects how they handle complaints and accountability. I boarded my dog Mishka here while attending my sister's funeral one of the most difficult times in my life. The photos they sent showed Mishka looking terrified and unwell, but they kept saying she was "doing great." I asked four times for my emergency contact (my nephew, who has a close bond with her) to visit and check on her. They denied every request. I also asked that she be walked, and they didn't cooperate. I noticed in two or three playtime photos that she was on a leash, and when I asked why, they said it was for her safety because she's a jumper but isn't this supposed to be a place designed for dogs to play? When I picked her up, she was dirty, had visible signs of diarrhea, and her ribs were showing. A vet confirmed she had lost over 13% of her body weight and suspected stress from boarding as the cause. At first, the facility said they would review covering the vet bill then later refused. Instead of taking responsibility, they focused on silencing my experience.

I love Bed and Bark in Waxhaw. My dog is always well taken care of. She is happy when I drop her…read moreoff and happy when I pick her up. The staff has ALWAYS been friendly and accommodating and willing to help in any way, from changes to drop off and/or pick up and even when my dog got sick while I was out of town. I would never take my dog anywhere else. By far, one of the BEST boarding places in town. Terese K.

I highly recommend Dr. Pressly. His approach to veterinary medicine is both efficient and…read moreclinically effective, and his compassion is evident in every interaction. He prioritizes the well‑being of animals above all else, offering affordable care and selecting cost‑effective surgical packages that best meet the needs of his patients. His integrity and dedication make him an exceptional veterinarian. His staff too are always pleasant and helpful! Thank you!

I cannot say enough wonderful things about Dr. Pressly. He is truly exceptional. As someone who has…read morehad some very difficult and disappointing veterinary experiences in the past, I was honestly nervous about bringing my cats anywhere. But from the very first visit, Dr. Pressly completely changed that for me. You can genuinely tell that his heart and mind are fully invested in what he does, and most importantly, in the well-being of the animals. That level of compassion and dedication is rare and incredibly reassuring.The front desk staff is always friendly, welcoming, and quick to respond, which makes every interaction smooth and stress-free. The care, professionalism, and kindness shown by the entire team are simply outstanding. I would recommend this practice to absolutely anyone. The care here is truly amazing, and I am so grateful to have found a veterinarian I trust with my pets.

Dr. Wayne Mercer is an outstanding veterinarian and my experience with two others in the practice…read moresays they all hold to the same standards. My two dogs are family and their care is critically important to me. That's why I entrust their medical care to this practice.

Dr Mercer , the original, was wonderful when my little Aimee Lee got so sick and passed. He went…read moreout of his way to help me understand exactly what happened and it was so kind of him. Just an overall place to trust with the care of your little one.

We've been coming to SCAH for 2 years after our son and daughter told us of the great experiences…read morethey have had here with their 3 dogs. I never feel rushed, and haven't had long waits either. If my dog needs to be seen, they make room for us or refer us somewhere immediately. We have a happy Boxer, Shepsky, and 2 Goldens between us, with the support and care we get at Steele Creek.

My dog hates the vet and any boarding facility period. The staff has always been extremely…read morefriendly to me and my buddy. I had the day off due to rain and set an appointment for 2pm to update his bordatella and Re-up on flea and tick chewable tabs. The pricing is fair and they were able to get me in early. Not to mention they can recommend alternative products or services to fit more into my budget. Three visits here and one boarding experience later I have no regrets

My cat is gone, and no review will bring her back -- but maybe my experience will help someone…read moreelse. I thought for a long time about whether to write this, but after reading other negative reviews here, I realized how important it is... because if I had read them earlier, maybe my cat would still be alive My cat was just a little over a year old -- young and perfectly healthy (the autopsy confirmed that). She had given birth only a month ago and was still nursing. To prevent another pregnancy too soon and for her health, we decided to have her spayed. But from the very beginning, we had doubts -- was her body strong enough for surgery? We're not veterinarians, so we couldn't know for sure. That's why we called the clinic in advance to ask whether we should spay her now or wait a bit longer. They assured us -- both over the phone and again on the day of the surgery -- that it was completely fine to do anesthesia, surgery, and even give her two vaccines on the same day, even though she was still nursing and had recently given birth. As a result, of course, her heart couldn't handle such extreme stress, and she died right there in the clinic We consulted several other veterinarians afterward, and all of them confirmed that they would never have agreed to the combination of procedures this clinic performed -- that it was completely predictable the cat might die from such a heavy load (a body weakened after giving birth, plus vaccines, anesthesia, and surgery all at once). They didn't even have an anesthesia report -- they said they simply don't keep one. But proper monitoring could have saved my cat's life. We blame ourselves deeply for this and regret blindly trusting the "professionalism" of others. Always listen to your heart, read reviews, and never trust 100% -- it's always better to get a second opinion. This hole in our hearts will never heal, and neither will the guilt of ever going to this place...

This place says they are a low cost facility but once in they say oh one testicle maybe hidden. We…read morewalked out with a 660.00 bill. No wonder people don't spay their animals anymore. My suggestion is to go elsewhere

Gosh there are no words to adequately describe our experience working with Rachel and Keendog…read moretraining. She was our 3rd trainer and honestly last resort before turning to medicating our reactive dog. She got back to basics, tailored her approach to his breed and genetic instincts and layered in play with a balanced training approach with positive reinforcement and correction techniques. This truly has been the only approach that has worked and our dog is thriving. Rachel is so knowledgeable and has made this the best experience for our family and our dog. We are so grateful!

We have had 4 dogs work with Keen Dog trainers and have been very happy with the results. All the…read moretrainers we have worked with have been excellent and very accommodating to our needs and schedules. I am constantly amazed with all the little things they pick up on, which I never would have noticed.

***UPDATE*** Jan (the owner) really took care of Neo's needs and expressed concern when I explained…read morehow my dog was treated by her former groomer. I feel like he is better taken care of and in great hands. He did not have anxiety when he came home liked he normally would and his cut was beautiful! Thanks Jan for making our dog feel better about being groomed by a professional.

Jan and her staff come to our neighborhood about every six weeks and call ahead of time to schedule…read moregrooming services. They pull the mobile van right up on your driveway and plug in for all needed services. Baths and clippings and combings - all taken care of in the dog's comfort zone at home. This service is changing my life and I would recommend it. In fact, half of my neighborhood uses Anything's Pawsable, and I have discriminating neighbors! I knew if this service was good enough for the other sweet dogs in the hood, it would certainly be good enough for my two!