this is in bluff city tn. super shady company that will start billing you without your…read moreauthorization and seems to have a whole system to rip people off. in my search for pest control I called a bunch of companies. some said they would come and look to see my issue and I was under the impression they would quote me after they looked. once they get your address this company just starts charging you. but they wait awhile before they charge you hoping you will forget whether you signed up with them. I figured the whole scam when I talked with them yesterday. I got confused and paid them for a service they claimed they did in February thinking it was the company I actually did hire. I realkzed after I paid them that they are not the company I hired. I told them there has been a mistake. anyway, before I figured out the issue I spoke to them about another property that needed service. they said they would check it out which they did the same day. i thought they were just going to check it out and quote me but without me authorizing it they set up bait stations and I found out from the technician they were going to start charging me. I remember 100% I did not authorize them to do anything other than look at the problem. this is where they get you, all they do is have a record of a phone call and then from there once they have an address of the property , your name and contact info they start charging you whether or not you agreed to it. then if you question whether you agreed to the service they use evidence of their phone log that you agreed to it when in reality all you agreed was for them to look at the property and do a quote. they were able to trick me on the supposed February service with this tactic but tried to get me on it again in the service after I talked to them yesterday. this is where I caught them, because I know i know I did not authorize service but they went and set traps and I guess were going to start billing me.

These guys are THE best! Very professional, yet very friendly! We have had no issues with insects…read moresince they have been servicing our home! I feel they are trustworthy and that is rare this day and time! I'm so thankful to have found them!

Last week I was going through adds for Yellow Jackets in my back yard…read more Early Friday afternoon a gentleman was at my front door asking me where the problem was. I was surprised by his visit but very glad he was here. After about an hour or two he showed me what he had found in the back yard, how he got rid of many Yellow Jackets and made sure everything was cleaned up. I highly recommend the Country Boyz Pest Control.

Lance and Logan responded in a timely fashion to assist with snake removal in my basement. Lance…read morefound the snake and Logan extracted it. It ended up being an 8 ft black snake with a mouse and its belly. Lol! They were there within 20 minutes after calling them. I had made several other calls to no avail and they arrived ready to snake wrangle. They were professional, friendly and experienced in doing what they do best! Five all the way!! I am thankful for their services and signed up for their bi monthly pest control. Thank you both so very much!! Lance and Logan enjoy what they do and it shows!!

Steve has taken care of our cabins for years. If there is a problem, he comes and takes care of it.read more

When we were selling our house our buyers used him for a termite inspection. It came back that we…read morehad evidence of termites and he would charge us $700 to treat them. A few days later the offer fell through so we called to cancel the termite treatment. His words were, "Why?!?! Well it's your call!". He was very unprofessional. We decided to have Orkin treat the termites instead because we have used them before and we knew nothing and have ever even heard about Shaffer's Pest Control. Orkin came out and spent 2 hours under, around, and inside our home. They could not find any evidence of termites and said they didn't know what he saw but it definitely was not termites and there was nothing there to treat. They took pictures under our house of the healthy wood and Shaffer's did not provide pictures of what he saw. He would have got away with $700 of our money. Never use him...untrustworthy!

i had marshall bros. exterminating come and treat my home for terimites and could not have asked…read morefor any better service! he was very professional and polite. he went above and beyond to make sure every part of my home was treated. he took his time and did not rush, explained everything to me and a great price. my family will always call marshall bros. for any pest control needs we may have.

We have used him for several years until now. He has made 3 appointments with us and has not shown…read moreor even had the courtesy to call and tell us that he was not coming. Really a very poor way to keep business and positive reviews. We are moving on after dealing with him a very long time.

My wife and I live in Maryland, but have a house in Bristol VA that was being rented to some…read moreterrible tenants. They caused a rat infestation in our house. We called Leo's and agreed to a contract for a tech to visit every three months for a year, they supposedly sent a tech to the house soon after that though I never heard anything from Leo's. After a few weeks I called Leo's to inquire about my bill and how the service went. I was told everything went well and they would be mailing the bill. After another two weeks or so, my wife had to travel to Bristol to meet the Sheriff and evict the terrible tenants. While she was in town she went to Leo's only to find out the the tenants never let the tech into the house and the service had NOT been completed as I had been told over the phone. While there in person, she scheduled a time for the tech to access the now vacant house. When the tech arrived, he found a roach infestation(did I mention how terrible the tenants were?) to go along with the rats. He suggested the best course of action to be a monthly treatment plan and advised that he would send a new monthly contract and would reach out in the future to schedule the next treatments. At this time the tech did a full service and we began seeing results(dead roaches everywhere) relatively soon there after. Another two weeks pass and continued radio silence from Leo's. No new contract had been mailed, emailed, or in anyway communicated to us, no scheduling had been done. We called and cancelled our contract today. No apologies were made for the lack of communication, no attempts were made to do any better. This is understandably a very stressful situation for us as we have had to take days off of work to travel and tend to this house, not to mention the literal thousands of dollars we are out do to non-payment of rent and damages. We needed a company we could rely on, someone who could do the job, and communicate to us. Maybe I'm asking for too much, but knowing that a rat and roach infestation was allowed to grow for roughly a month due to Leo's lack of communication is infuriating. TLDR; Leo's says they completed a service they did not complete, roach and rat infestation grows for over a month.

I had yellow jackets entering my house. They were able to come the same day I called and were…read morefriendly and thorough. Unfortunately, we found other issues; however, finding them will save me money in the long run. I would highly recommend them!!

I have had service with Barnes for about a year and a half. They have been fantastic. They are very…read moreresponsive. When you need them, they are there. It makes you feel like you are their only customer. I have found Adam to be very personable and professional. Since having their service, I have never experienced any bugs in or around the house. We had a problem with rats at our business. Adam came out immediately and took care of everything. I would recommend them over any other exterminator in the area.

My husband and I own rental property in Johnson City. Over the past three years, Mountain Empire…read moreWildlife has mitigated many problems for us including racoons in attics and skunks. They have always responded immediately, had trap set within 24 hours, and were diligent in monitoring and removing critters. Mountain Empire Wildlife continues to be our "go to" on all issues varmint related. Special thanks to Paul for always taking care of business with a smile! Louise C. Stump, Wallstone Properties, LLC

Thank you so much Perry! Such a professional and honest man. He came out because we found opossums…read moreliving in our basement. He came out and surveyed without charge and even told us to wait a few days because we may have scared them off. Then he called me a few days later to check in. If we have anything in the future, we will definitely be calling him!

Styles Pest Patrol goes above and beyond the meaning of excellence and integrity! They always…read morenotify me prior to their arrival and conduct their work quickly and efficiently. I highly recommend this family-owned company!