I had a great experience with this company. Our serviceman Dwayne arrived the same day we called…read moreand did a thorough job for us. I felt the pricing was reasonable. Their reviews on Google were very good. They have an A+ better business rating. I felt very confident hiring Safe Way to get the job done.

Pass on this company. They are a joke. Incompetent and unreliable. Don't waste your time.read more

The service was very professional and the pro was friendly. The price was cheaper than most others…read morefor having my house and yard treated

Orkin didn't install Ridge Guard screens on the first of the two houses that we had them treat for…read moremice. When I asked the branch manager Nathan Hastings why they did on the second house but not the first, he said "because of the pitch" of the roof. My response to him was, "It might be too steep for your men, but not for mice. We paid $22,000 for mouse exclusion and you leave the ridge vents open for mice to enter?" So if you have a roof with a 12/12 pitch, Orkin might not disclose that they will seal all other mouse entry points but not the ridge vents. The second house had a 1980-sq. ft. attic, and the mouse treatment was $22,950. They also treated both houses for termites at $4,000 each house. Matthew Calvin and Sid Way were very knowledgeable, and I give them special thanks for teaching me and sharing their expertise. The 2-stars rating is for being way overpriced.

I have had service with Barnes for about a year and a half. They have been fantastic. They are very…read moreresponsive. When you need them, they are there. It makes you feel like you are their only customer. I have found Adam to be very personable and professional. Since having their service, I have never experienced any bugs in or around the house. We had a problem with rats at our business. Adam came out immediately and took care of everything. I would recommend them over any other exterminator in the area.

From the owner: Barnes Exterminating has been in business for over 35 years. All of our technicians are certified…read moreand bonded in Tennessee and Virginia. A couple of our sayings at Barnes Exterminating: "Don't let it bug you" and "You can always trust the man in the red truck!"

Terminix did bedbug treatment at my rental home and when I called them back a year later and said I…read moreneeded a recheck for the bedbugs they never show up or call me back to say they are not coming! I made two appointments and both times nothing. Horrible communication. I paid over $1500.00 for the treatment and this is what I get. Get your service from someone else. I know I will never use them again.

Don't know what all the whining is about. I live in a log house and use Terminix with no problems…read more I believe I get what I pay for. They reach out to verify a good time to come by, they do their inspection and spray, and leave.

My wife and I live in Maryland, but have a house in Bristol VA that was being rented to some…read moreterrible tenants. They caused a rat infestation in our house. We called Leo's and agreed to a contract for a tech to visit every three months for a year, they supposedly sent a tech to the house soon after that though I never heard anything from Leo's. After a few weeks I called Leo's to inquire about my bill and how the service went. I was told everything went well and they would be mailing the bill. After another two weeks or so, my wife had to travel to Bristol to meet the Sheriff and evict the terrible tenants. While she was in town she went to Leo's only to find out the the tenants never let the tech into the house and the service had NOT been completed as I had been told over the phone. While there in person, she scheduled a time for the tech to access the now vacant house. When the tech arrived, he found a roach infestation(did I mention how terrible the tenants were?) to go along with the rats. He suggested the best course of action to be a monthly treatment plan and advised that he would send a new monthly contract and would reach out in the future to schedule the next treatments. At this time the tech did a full service and we began seeing results(dead roaches everywhere) relatively soon there after. Another two weeks pass and continued radio silence from Leo's. No new contract had been mailed, emailed, or in anyway communicated to us, no scheduling had been done. We called and cancelled our contract today. No apologies were made for the lack of communication, no attempts were made to do any better. This is understandably a very stressful situation for us as we have had to take days off of work to travel and tend to this house, not to mention the literal thousands of dollars we are out do to non-payment of rent and damages. We needed a company we could rely on, someone who could do the job, and communicate to us. Maybe I'm asking for too much, but knowing that a rat and roach infestation was allowed to grow for roughly a month due to Leo's lack of communication is infuriating. TLDR; Leo's says they completed a service they did not complete, roach and rat infestation grows for over a month.

I had yellow jackets entering my house. They were able to come the same day I called and were…read morefriendly and thorough. Unfortunately, we found other issues; however, finding them will save me money in the long run. I would highly recommend them!!

Fantastic interactions ... great knowledge, we came up with a joint plan, and recently contracted…read more First application is in 2 days. Thanks and looking forward to working together.

Due to having a Yellow Jacket nest at my back door, I was in need of an exterminator. This being a…read moreholiday week, I was having a difficult time locating one who would come to my house that day. The Pest Detectives saved my day and said they would be over. Needless to say, their quick response meant a lot to me. They arrived pretty quickly and took care of the Yellow Jacket problem. Travis and Matt are both very nice and polite men. I highly recommend the Pest Detectives.

Pest control technician Chad Alford serviced our residence day before yesterday. He arrived…read morepromptly as he had set up and proceed to complete the service very efficiently. He was pleasant as he always is. It is good to have a person such as he. Leslie Cole 818 Guaranda Dr #209 Johnson City, TN 37604

Billy has always been very professional and does a thorough job each month. We appreciate his…read moreservice and and dependability. Great Job, Billy!