We have been a pinch a penny customer for years. On Tuesday evening 7/24 my wife had a problem with…read moreour pool and she had a pool party for our children's friends on Wednesday. I was out of town and told her to go to P A P and ask for advice. She called me back at 5:15 PM and said they were closed . I googled poolstores near our home and Leslie's came up, we have never used them but I sent her there anyway. She arrived and explained our problem and also told the sales person this was the first time we used leslies. The gentleman at this store took the time to diagnose our problem, explained what we needed, explained why we needed it , how to use the product and what to expect. I arrived home tonight and all my wife could talk about was the guy at the pool store Rich. He could have sold her anything and she would payed any price to fix our problem. He sold us what we needed, it worked and was far less then I would have expected. Thanks Rich Your new customers The Alverez

Former Pinch a Penny customer here, but when my salt water chlorinator kicked the bucket I went…read moresearching for competitive prices. While I didn't actually buy any system yet, I have been religiously coming to this store because I find the staff consistently friendly and helpful. They have been able to diagnose and help me treat every problem my pool has had with their quick water test.

We just finished our pool renovation using Sun Blue Pools and had a great experience. We heard of…read morethe horror stories that people had with pool contractors in the past and I was kind of apprehensive with starting such a big project. We decided to do a complete renovation, new diamond brite, new decking, a sun shelf addition and a relocation of our pool pump system. We have had multiple quotes, from multiple companies, but we made our final decision based of positive referrals. We were told that the job would start within 2 weeks of signing the contract and that the job would take 4-6 weeks to be completed and swimmable. This was partially incorrect, as the job started immediately and completed under 4 weeks. We were impressed with the craftsmanship with the team at Sun Blue. They made the experience very low stress. We've had bad experiences in the past on projects where the contractors never kept us in the loop with the status of the work being done, but Sun Blue kept us informed every step of the way. It was refreshing to get daily phone calls from their team letting us know the schedule for the day or following days. We had workers on site practically everyday and if they weren't, we were told in advance. This practice is what every homeowner looks for in a company. When the job was completed, one of the owners came by for a final walkthrough to see if we had any issues before receiving the final payment. In prior experiences, the final payment meant that if there were any future issues that the contractors wouldn't pick up the phone or return phone calls once they got paid. Not Sun Blue. We've been in contact with one of the owners, Alan, a couple times since and he's even stopped by a couple of times to consult with us on a couple of issues, none directly related with their work. That is why they came so highly recommended and it is why they deserve a 5 star rating. I will definitely be using them for my future projects and will gladly refer them to friends and family.

Paul, Alan, and the entire Sun Blue Pools team are fantastic to work with. They did a complete…read morerefurbishment of our pool and patio, and we couldn't be happier. The quality of the work and the communication were both outstanding. If we had any questions or concerns, the entire team was attentive to our topic and worked quickly to address it. Also, their after-construction support has been just as great with a super focus on customer satisfaction. Thank you Sun Blue Pools!!

Owning a pool in South Florida is basically agreeing to take on a second job you never applied for…read more One day the water looks like a luxury resort. The next day you're standing outside in flip-flops staring at algae like a disappointed parent asking, "How did we get here?" So there I was heading to Pinch A Penny on Wiles Road in Coral Springs, armed with optimism, confusion, and vague memories of what size filter my pool actually uses. I needed a new filter, advice on a suction issue with my pool vac, and probably emotional support after realizing algae season had officially clocked back in for another year. First surprise: they renovated. Walking in felt like one of those sitcom episodes where the family comes home and somebody remodeled the entire house while they were away. Nothing was where my brain insisted it should be. I wandered around for a minute looking like a man searching for the produce section in Home Depot. But the place looks good. Cleaner layout, brighter, organized... like somebody finally admitted pool stores don't have to feel like abandoned warehouses full of chlorine fumes and regret. Now here's where things got humbling. I could not remember the size of my filter. In fairness to me, pool filters somehow look twice as large when you're pulling them out covered in water and debris while questioning your life choices. Once they're inside a clean little box on a shelf, suddenly they shrink like vacation leftovers in the refrigerator. Thankfully Michael stepped in. Not only was he patient, but he actually looked up my previous purchases and guided me directly to the correct filter. He even reassured me that if he was wrong, I could bring it back. Spoiler alert: he was not wrong. I got home, opened everything up, and realized the employees at Pinch A Penny apparently know my pool better than I do at this point. Honestly, I wouldn't be shocked if Michael could identify my filter size from a police sketch. The advice was solid. The service was helpful. The store looks great after the renovation. And most importantly, I walked out feeling slightly less like a suburban pool owner being psychologically defeated by water chemistry. Four stars.

Pinch a penny pool service I've been doing business with them for over two years. Excellent company…read moreJef comes every week. Takes care of a Pool perfectly makes me aware of anything that's going on. It'd be difficult to find a better company.

Does not deserve even one star! Worst pool service - technician did very little when he did show…read moreup. Stayed a few minutes and did not brush or vacuum - maybe added chemicals. He complained lot. After a few weeks I asked owner to come see our pool -- looked worse after the technician came. He would not come. As a result we had to have the best pool drained by another pool company because it turned green and had algae. Never had such horrible service and paid too much.

I really have to update my review, even though I gave them a 5 star review in the past. I would…read moreupgrade it to 6 if I could! I have had Pool Center USA as my cleaning, and everything pool related really, company for a number of years and I have to say that I would not change them for anything. They are so very responsive. every time we call them they are right there to fix the problems even at their own expense. I like that when I call, they know exactly who I am and always try to accommodate us. Small business give us such a personal and customer oriented experience. I have converted my pool to a salt pool, redo my Diamonds Brite, and other pool related services and I have had good results. They have also competitive prices. I will keep using them for all my pool needs.

Regular pool service with occasional upgrades, ie pool shock, salt conversion, etc…read more Val is great, always responsive and incredibly knowledgeable. I appreciate Val because he always explains why he's recommends certain things when I ask. I've recommended Val to neighbors and friends and will continue to do so.

Family Pool Cleaning is the best most dependable and reliable service and is fair with the price…read morefor all the services provided!!

Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

We purchased a new spa here and have been super pleased with every step of the process. Bob, our…read moresalesman was very professional, communicated with us every step of the process and gave us great advice that helped us make our selection. Follow up after installation and set up has been great as well. We have been long time fans of the Hot Springs Spa brand and are hopeful this new tub will continue to meet our expectations.

Things did eventually improve and the spa is working well, thankfully.read more

My experience with Superb Pools was an absolute nightmare. My pool was left in worst condition than…read morethey found it in. Avoid at all costs!! We moved into a new home that had a saltwater pool and wanted some work done, as well as find a company for regular cleanings. We wanted to have the pool light replaced, as well as have the tiles acid washed and the surrounding brick pavers cleaned. I was given a quote on Tuesday, and told that if I could approve and pay deposit by Wednesday, the work could be completed that week. We went ahead and approved the quote, as well as paid the 50% deposit. Thursday morning the work began on schedule and things appeared to be going well. We were told the pool needed to be drained below the light, but they drained the entire pool instead. It was initially not a big deal, but when they called and asked us to approve additional work since the pool was already drained, I should have realized then how this company does business. Thursday evening I received a text saying the pool was being filled overnight, and to give them an update in the morning so they could come back and finish up. I sent a text with a picture around 9:00 am. By about 1:00 pm when I had not received any response, I called and texted again. No response again. Finally someone responded and said they would be there by 3:00 pm. I received a call at 3:00 pm stating they were picking up the sealant and on their way. Someone arrived around 3:45 pm and put several bags of salt and chemicals into our pool. I could immediately tell that it was WAY too much salt, as it created a rim around the entire pool. The individual left about 10 minutes later with our pool looking absolutely terrible... lots of dirt and debris, a salty rim formed all around the pool, and the machine beeping saying there was way too much salt. I assumed they were coming back and would not leave their customers' pool like this over the weekend. Especially when they said the work would be done this week! After about an hour, I reached out with pictures and videos asking when this was going to be corrected. I sent numerous texts, phone calls, and emails over a two hour period. Finally someone responded and told me that this was completely normal and that the salty rim would be filtered out, and that the rest of the work would be done the following week! Keep in mind the machine was telling me our pool had twice the safe limit. I'm not sure whether they just do not know how to service a saltwater pool, or if they are just that negligent, but this company should not be trusted in your home. They also had the audacity to send me a bill for work that I had to hire another company to come out and fix/ complete. Our new company was APPALLED at the condition our pool was left in and has encouraged us to report them to the State. Save yourself the headache and avoid this company at all costs.

Do not trust this company! We have taken legal action against this company for our experience…read more Absolutely terrible company run by scam artists that do not know the first thing about servicing pools! They damaged our salt chlorine generator, drained our pool without permission, put 3x the maximum amount of salt allowed by the generator, and blatantly lied about the service they performed. My pool and pavers was left dirtier than it was before they started the job, and we have had to hire another company and spend money to fix their negligence and mistakes. Instead of acknowledging they did anything wrong, they would rather go to war with their customers. We filed a credit card dispute with American Express, and they are attempting to illegally workaround the dispute by hiring a third party collections/ lien to threaten us. We have hired a lawyer and gotten law enforcement involved for this matter, as this is highly fraudulent. Considering they continue to stand on their job well done, please review the photos and videos of our "acid washed" pool and pavers and judge for yourself. We are looking forward to exposing all this company's games.