Best service ever!! My appt was scheduled and they were on time. I will be back!! The physician was…read morevery knowledgeable!!

I have been calling this office for two days. No one answers and Shelly does not return calls. So…read moreunprofessional!

I've been going here since I was a small child. Dr. Romero is a great doctor, very personable and a…read morereally smart guy. His wife Lorraine does the contact lense appointments and she's one of the friendliest people I've ever met. She makes going to the doctor enjoyable- if you can believe that! I definitely would recommend Dr. Romero to anyone looking for an opthamologist.

Dr Archer presented herself as friendly, personable, highly professional, and knowledgeable…read more She took her time to answer all of my questions during the appointment and on subsequent phone calls. Dr Archer gave me the definite impression that she genuinely cares about her patients, and therefore deserves my highest recommendation. VLovoy

From the owner: Dr. Archer performs your entire service herself!read more

I had an accident that involved steel shavings in my eye. Not pleasant!! I called and I got an…read moreappt. that day. The doc was awesome and very calming - for I was in a state of panic - to say the least! (The steel was IN MY EYE! - How could I NOT panic?). The wait to see the doc was a little longer than I had hoped, but he diagnosed me, and quickly removed all the steel shavings from my eye that day. Thanks to these folks, I have my sight, and I am completely indebted to them!

My husband had been a patient over 18 years and called for an appointment and the phone number was…read moreno longer in service. He drove by the office and it was being demolished. He did not receive a call informing patients he was closing or moving to a new location. We needed to get records to move to a new doctor. We are not sure of what happened to Dr Whitford.

Both doctors are wonderful and take the time to understand the patients and help with vision issues.read more

Gosh, I am shocked to see these negative reviews! I recently relocated to Houston from Denver for…read moremy job. The doctor was an absolute treat, and the young man who adjusts glasses, installs lenses, and I'm sure does much more, couldn't have taken better care of my issue with my old glasses--which I didn't even get from this office! At the front desk, the young ladies were so helpful. They were able to locate and order a pair of Gucci frames I wanted, even though they don't normally keep or display them. This office will definitely be my provider of choice for my time in Houston.

Chandler Manning is a an acute, amazing doctor. Unfortunately, his staff, not so much…read more I'd explain further, but I've already today spent enough energy re-explaining something blatantly obvious to one of his staff members, and I'd prefer not to repeat myself (again). Not sure his name, but he kept raising his voice, almost threatening. [10:15ish] I came on time for the appointment but the door was locked. I knocked multiple times. [10:21] I was let in the waiting area, checked in. [10:45] this guy, working under the doctor, tells me I came in at 11:26. Late. And I'm looking at my watch thinking, man is this guy in the future? So I corrected him, his voice raises. So I ask again, what time did I come in? [to be continued]. It's 11 o clock, still have yet to see the doctor. ===EDIT/UPDATE=== [continued... @~11:15am] Dr Manning threw a Hail Mary ftw. I'm already otw out of the building. Touchdown. Hence 5 stars all along. ‍ ‍ I would finish the story aforementioned but... as one wise person may or may not say ... Hashtag zeroToleranceForIncompetence ™. Sincerely, -- ™ pending ‍

Berkeley Eye Memorial City Location was such a pleasant experience. Everyone, is very…read moreprofessional, kind and helpful. My experience picking out new glasses was very easy as they help me pick out glasses that fit my face great, as I have a hard time with that do to I have a small face. It truly was a great experience!! Leslie Startz

The dedicated team of doctors have really did helped me after I had both of my eyes done on an…read moreoutpatient basis. They really did a good job helping me on my road to recovery. My favorite doctors were Dr. Pham & Dr. Ngo. They're great ladies who know how to do the job. Also, I like to give a shoutout to Dr. Wade for helping me restore my vision.

I rarely leave negative reviews, but my experience with Eye Center of Texas has left me frustrated,…read moredisappointed, and deeply concerned about the lack of professionalism and accountability I encountered. I came to this office as a self-pay (cash) patient. From the beginning, I made it clear to the billing department that I would not be using insurance and requested a Good Faith Estimate, which is a right afforded to all uninsured patients. I was told the procedure would cost $410, and based on that estimate, I agreed to move forward. At no point did anyone clarify that this quote was per eye. That distinction would have made a significant difference in my decision-making process. After the procedure, I left assuming my account was paid in full. No one informed me otherwise. About a week later, one of the plugs came out, and I called to schedule a follow-up. I was redirected to another location due to scheduling issues, and when I arrived, I was told I still owed $410 for the second eye. This was the first time I was made aware that the original quote was not for both eyes. I paid the remaining balance during a later visit--$820 in total--despite being misinformed. Then, to my surprise, I received another bill for additional doctor fees that were never disclosed or included in the original quote. When I reached out for clarification, I received a generic and dismissive response confirming the balance was "due" without anyone addressing the root issue: repeated miscommunication, missing information, and a complete lack of accountability from the billing department. This is not just about money--it's about ethics. A medical practice should be transparent and accountable, especially when dealing with patients who are paying out of pocket. I was never given a complete, itemized Good Faith Estimate. Charges were added after the fact, and each time I asked questions, I was either ignored or met with vague, unhelpful responses. No one has accepted responsibility for these mistakes. I've given the office every opportunity to resolve this fairly and professionally, and they've failed. If you are a self-pay patient, I urge you to be extremely cautious. Ask for every detail in writing. Ask what is included and what is not. And even then, be prepared for surprise charges. I expected far more from a reputable clinic like Eye Center of Texas, and instead I feel taken advantage of and dismissed. This experience has left me with little trust in the way this office handles billing and patient communication. I hope this review helps others avoid the same frustration I've endured

I just did my LASIK surgery today. Such an easy seamless experience. I was only there for a little…read moreover an hour. The surgery took about 10 minutes and I haven't experienced any major side effects yet. Dr. Wright did a great job at making me feel comfortable throughout the procedure. I also go here for my annual eye exams and I love all of the staff! Super friendly people. Excited to finally live life without contacts!!

I've always had excellent care at this clinic and the people are very friendly. It's the only place…read morethat gets my prescription correct. My only issue is that when they called me to schedule an appointment I scheduled on the day they suggested. After the appointment when I sat to get a new prescription, they checked my benefits and told me I was there one day early for my plan to cover it. (Yes, I should have checked when I was there last, but I assumed they had done this before my appointment). I received a bill for the full appointment and my insurance wouldn't work with me (Spectera through UHC) even though I had paid for the insurance all year and it was the only time I had used it, they wouldn't budge on paying the bill. My advice... do not assume this clinic verifies benefits prior to your appointment.

Great place & nice people! I have a awesome experience everytime I visit for my yearly exam. Wide…read morevariety of frames to choose from ... Definitely recommend

They gave a quote and paid accordingly then double billed the insurance and send me another bill…read more They are out to get your money