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    Charles Barnett

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    Westside Lanai - Lanai covering a large patio with two translucent panels for natural light

    Westside Lanai

    (17 reviews)

    Justin and team delivered top quality work. Very professional…read more They have done a few jobs on my street now. All positive and jobs well done.

    just now NEW We gave…read morea deposit for materials on January 7,2025. We were told once the deposit was received the materials for our pool enclosure would be ordered and an installation date would be set up. After 10 days we called and mail box was full. Could not leave a message. We understand that the owners wife had a health issue and went to the hospital. We were understanding. We called and finally got a hold of the owner and he said he hadn't been to the office after we were concerned that our check was not cashed. He finally cashed it on January 17,2025. We never received a date for installation and the materials were never ordered. We had our daughter and granddaughters b day coming up on March 19,2025 and nothing ordered. They knew we wanted everything done before March 2025. We requested our deposit back because no dates were set or the materials ordered. Once we wanted to cancel they said we can work you in the first week of March. We did not trust them and hired another company. They were Unreliable at this point. We were very patient! They didn't order the material and still would not give us our deposit back. We understand after the hurricanes they were backend up. No customer communication. They kept over $2600. Of our deposit, didn't give us a date to install, didn't order the materials and we had to call after 10 days of sending the deposit check He cashed our check and no materials or date set! I would not use this company unless you get a date set in writing. We were understanding about his wife's health issue but he was not towards us. They kept our deposit and we are looking into the legal process. We went through a lot with our roof , downed trees and pool enclosure destroyed from a pine tree. No sympathy our way! Avoid them if possible. We understand they have been in business for years but this is not right! We own 2 businesses and we work with our customers and community.

    Awning Works

    Awning Works

    (7 reviews)

    My experience with this company was horrible. They installed two awnings and both was uneven. The…read morematerials was shedding on both ends. I requested the front of my house not enclosing my front door and one on the side of the house where its not so visible. Instead they enclosed the front of my door. The owner's son initial came out and wrote an estimate on his lab top in the amount of $4200 and told me I have to pay half down today and 1/2 once completed. The son and I went outside wherein he showed a display of the screen and how it work. He failed to go over the estimate after he typed it. He failed to tell me about any discounts, in which the company was advertising the discounts. and the lady that answers phone has already advised me about the discounts, including senior citizens discounts. The installer came again and remove the front screen and took it back to the shop. The installer came back the following day with the same screen, however, they cut the same screen and install in, not including the front door. however, the ends was raveling, discoloration and still uneven. The installer called the office and told them that I need to pay the other half. in which i written a 2nd check for the balance. Now each time the installer came I was inside the house doing my house work. in which I should have stayed outside to watch them work. Now most of the contact with this company was by emails. Well I received a email from the owner stating that he was going to put a lien on my house because I did not pay the 2nd half. This really upset me, especially my bank account showed they had cashed both of the checks with in 2 days. Well after they installed the screen for the 3rd time and it still was uneven, I called the office and advised their office to come out and take it down because it was uneven again and discoloration. Also, where they cut the screen it was really shedding at this point. Now my house is on a busy street and I had people, friends and family members come by and said your screens is uneven. Also, once they removed the screen you can see how uneven the screen was, because of the black marker they had drawn across the house. I had holes in the walls. I relayed all my concerns to the company, tried to tell me my house was uneven. I took pictures and they showed same I then asked for reimbursement minus $1000.00 in which i thought was high for keeping small one that on the side of the house. However, I received a email from the owner stating that they are not going to reimbursement. Also, delay is one of their tactics. As of this day, its over 6 months ago and I do not have a screen nor any reimbursement.

    Company's production team quality control process fails to find production mistakes, sales team…read morefailures delay project scheduling and nobody communicates timely with the customer. Working with this company takes more of your time & patience than imaginable.

    Silverback Screening - Beautiful location for a retractable awning we installed in St Pete

    Silverback Screening

    (11 reviews)

    I thought I was getting rescreening. Instead I got lots of rescheduling and waiting around for…read morenothing. Rey the owner explained that he has commercial jobs in other states. And I experienced just that. I considered future hurricanes and decided Rey will be that much harder to reach. He was constantly kicking the can down the road. Communication are weak, difficult to understand difficult to understand and not to the point. Rey does not understand during a reschedule the customer wants a DATE and ARRIVAL TIME and that was like pulling teeth. As I looked at competition and Rey actually had the lowest scores, everyone else was 4.8-5.0. Rey is Nice, Kind he is not. Kind requires an action. This Bigger, Better Deal rescheduling only serves himself. Doing this to customers will lead to a very bad reputation. I had a lot of work for him, including hurrricane shelters $18k. I refuse to trust these red flags. Post hurricanes results in all of us on a bit of waiting list. I want a company that will rescreen and not reshedule 3 times because they have bigger jobs. Sad to see people treated at this level of disrespect. Nice is self serving. Kind is a meaningful action to benefit someone else. 3 reschedules is disrespect. There were other outstanding issues not in this review.

    Extremely unprofessional and unreliable... look elsewhere for your business!! This guy told me for…read moreover a month he would come out to give me a quote for a screen as he did my neighbors. Said he could come out this week, which was a lie.. I said "ok Thursday or Friday?" No response!!! I should have been the one paid for him wasting my time and being very unprofessional... I do NOT recommend this company. Some of the worst unprofessionalism I've seen in awhile!!

    Charles Barnett - gutterservices - Updated September 2026

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