The entire visit felt like a sales pitch to a captive audience. They tried to sell me on oral…read morecancer screening (I don't use tobacco), orthodontics, and teeth whitening services before they even looked at me. The practice uses AI to analyze x ray imagery and 3D imagery of teeth- everyone knows how prone AI is to hallucinations- and relies on that for diagnosis. Practice is also prone to overtreatment of small caries that can often remineralize on their own. Glad I got a second opinion.

When you pay money for a service - - especially any health care service - you expect professional…read moresolutions to your problems. After 6 months, not only is my problem unresolved - but each visit to Verona Dental seems to purposely muddy the waters and make things more complicated. July I was having pain with a cavity under a filling. I was told they could not repair the filling & they outsourced me to get the tooth extracted. I was also told I would need a bridge. August Tooth was extracted somewhere else. That place told me (as an aside) that it was probably unnecessary. (Also would not recommend that procedure) I trusted Verona Dental in their judgement and paid in advance for the temporary + permanent bridge. October The temporary bridge fell out. I called and left messages asking for it to be reattached asap while we waited for the permanent bridge. I talked to the front desk. I left messages several times. I urgently needed it put back in, and I was told it would be fixed. November I arrived at the appointed time and they were running 45m late. I rescheduled. December I needed the temporary bridge to be reattached. I got in and it was reattached. They said January I would get the permanent bridge. Then the temporary bridge came off -- the very next day after my appointment. I called and left a message about the situation and I did not receive a reply. I should not have to call in again. My concerns should be addressed. I have not received anything close to a resolution. I was told I would have a permanent bridge. Six months later: No bridge. No tooth. No temporary bridge in my mouth. All I have are parts in a bag, and these parts should be in my mouth, not in a bag. $4000 in out of pocket expenses and I have nothing to show for it. I feel I have been incredibly patient. Is this a scam? Disappointed in the quality of service. The lack of communication, the substantial cost. I would not recommend. Zero stars.

Amazing staff that are sensitive to patient care and comfort! Dental visits and procedures are…read moredifficult but the doctor and staff are very attentive to patient comfort.

Was going there for awhile with my adult daughter with no real issues until they decided to not…read moreaccept my insurance that my daughter and I had and had been using. They had known that they were no longer going to be accepting our insurance but didn't tell us until they were working on my daughter's tooth which eventually fell out. I spoke to the dentist there and he was apologizing and told us that it wasn't him, but the owner who decided to stop accepting state funded insurance. There was nothing he could do. It a shame cause I liked the work that he had done on my teeth in the past. From reading other reviews it appears that the owner is the problem. I believe that he also owns Excel Dental in Wexford where I also had went to and he did the same thing there with the insurance. He should have, at least, Grandfathered us in and continued to treat us instead of just dropping us like a hot potato. I read one review where they pulled a guys teeth and then wouldn't give him his dentures as he had my insurance. Avoid both Cranberry Dental Arts and Excel Dental or you may be sorry

I have been a patient at this practice for many years. Dr. Suydam is knowledgeable and…read morecompassionate. Barb, one of his hygienists is thorough as well as knowledgeable. I am extremely happy with the care I have received and have recommended this practice as well.

This isn't the best place for folks who get a little uncomfortable with dental work. They just…read moredon't seem to have much patience. They're a bit arrogant and hurried. There's always a long wait between visits, and they don't do crowns in house, so you end up with temporary crowns that come off easily.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

Terrible! Do not even try to book an appointment with them. We waited 6 months for cleaning…read moreappointments for the kids and they canceled less than 24 hours before. Said next available appts weren't for 6 more months. They were rude and unprofessional. Do not even try.

So glad I found this dental practice! I've been extremely happy with the care I've received. The…read moreartistry in my front teeth made all the difference in my smile. Having worked in dentistry as an assistant for many years, I was very impressed with the entire team, they're always so kind and make you feel welcome. The office itself is beautiful as well!

I received my appointment reminder today at 11:30 for my teeth cleaning appointment tomorrow. I…read morecalled to reschedule around 1:00pm. They rescheduled me for 8 months out. She said that's the best they can do. I could probably schedule heart surgery faster. Been a patient since their early days. Probably 10-15 years. If they need 8 months to schedule a cleaning then maybe they are too busy. Keep this in mind when considering them. I'm not the only review that had the problem. Time for me to find another dentist.

Guru Dental gave me the best dental experience I've ever had. They worked to get me an appointment…read moreas soon as possible. The staff was very friendly and Dr. Karman really put me at ease. The office was very clean and my procedure was explained fully to me.

Avoid this place at all costs. I came here because they were the only place that would take me on a…read moreSaturday at the last minute (I broke a tooth). They put a cap on the tooth and ever since, I have had problems . My regular dentist revealed that they didn't shape the tooth properly so the cap won't stay on. I'm not hundreds of dollars in with an oral surgeon to fix their mistake. Hundreds will likely turn to thousands. This place is a joke. There's one experienced doctor and the rest are his kids. Stay away!

I hadn't been to the dentist for some time and was careful in selecting where I would make my…read morereturn. I wanted somewhere in network and that made me feel comfortable with every aspect of the process. I didn't have many expectations going into my appointment, but South Hills Dental Arts far exceeded whatever they would've been. Everyone I interacted with was pleasant and thorough - Nicole made the patient intake process easy and I felt comfortable telling her about my dental history and what I was looking for in my new dentist. When she did some initial scans of my teeth, she was quick and efficient. My hygienist, Jenna, was GREAT. She explained everything she was doing throughout my X-rays and cleaning in enough detail for me to understand which I really appreciated. When the dentist came in for my exam, I immediately felt comfortable with her. She carefully explained what was needed to fix a dental issue that's been bugging me and when it came time to book the associated appointment, I was pleasantly surprised that they were able to get me in the following week. A welcome change of pace from other dental offices I've reached out to in the past that never even called me back! I really enjoyed my experience here, and that says a LOT for someone who saw the same dentist for 20+ years and had yet to find someone else that compares. I look forward to my continued treatment here (did someone just say they look forward to the dentist? *jaw drop*) and plan to recommend this office to any friends or family that I can!

Since my initial review two years ago I have been happy that I stayed with South Hills Dental Arts…read more The core staff is a constant and always friendly and professional. I have had a successful course of Invisalign and partially fake tooth fixed, and a tooth pulled all done by Dr Johnson. The office is always thorough, including answering financing and insurance questions. Appointments are constantly on time, even with the current state of Covid.

I have been using Advanced Dentistry for years and have always enjoyed the professionalism that I…read morereceive during my appointments. I have never before had a practice that would bend over backwards when an emergency (multiple actually) visit needed to be scheduled for different members of my family. I will continue to recommend Dr. Ameredes and his staff to friends and family and highly recommend this practice!

At first they seem very nice and like they really want to help you, but my experience was like I…read morestarted to notice them wanting to do more than what was necessary or for what I actually came there for. So I had a minor chip in one my front teeth and just needed it evened out but they had to shoot me up with novacaine which was totally unnecessary but I went along with it in order to get my tooth evened out. It was so minute of a chip only I noticed it because, I felt it with my tongue. The next time I went was supposed to be just for a cleaning but low and behold my insurance I was told will cover full facial X-rays and gum decease diagnostics so they said they couldn't just do a cleaning without doing everything else that the insurance paid for. They did everything else and then wanted to reschedule me for my teeth cleaning which would have been an extra visit charge. I confronted them about what was going on and they said that they would remove me as a patient. I was Okay with that because, I knew that I was be charged excessively. I would rate them as a ripoff business!