I just added additional house and auto to my Allstate policies…read more Kelly and Helanie worked quickly and closely with suggestions and recommendations to be the best coverage just right for us. They were open to diaoluge and we discussed many issues with a good results. I appreciate all their courteous friendly help in getting insurance needs completed..I look forward working with them both in the future. RC 9/27/2022

I have waited a long time to make this review. I am not angry…read more I just know I didn't deserve to be ignored. My family has been clients of this Allstate since the 80's. Way before Kelly took over. My father passed away and the house flooded. Allstate was wrong and more importantly so was this office in that Kelly did not even call back or offer condolences. My father had an ongoing relationship with Kelley and his staff - so did I. A good relationship. But once this claim came in - Kelly did not return my calls and did not even call or email to offer condolences. It's been 2 years. Customer service is most important when things go wrong - especially if you are a such a long time customer.

If you are looking for personal auto insurance, please talk to Jennifer at Alaska Pacific…read moreInsurance. My driving record wasn't the best, and I shopped both online, and around town, and Jennifer got me the best possible rates around. She is personable, understanding, and very professional. I highly recommend this agency, and I sold personal lines insurance for years so I know what I'm talking about.

This is how small business Alaskans do it! As a long time small business owner, I appreciate great…read moreservice and the definition of going beyond the call of duty. This firm will provide you EXCELLENT customer service and treat you like a large account! Ty spent an hour on the phone assisting me. She could have easily told me to call the main insurance holder and passed me off. Nope! She answered all my questions and applied notes accordingly to my account. Talk about 5 STAR service! I genuinely thank you Ty.

I've had a great experience working with Andrew Sayer - State Farm Insurance Agent. I have my home…read moreinsurance through them, and the level of service has been outstanding from day one. They take the time to explain coverage in a way that actually makes sense, and I never feel rushed or pressured. Anytime I've had questions or needed help, their team has been responsive, professional, and genuinely easy to work with. It's clear they care about their clients and making sure everything is set up right--not just selling a policy. If you're looking for an insurance agent in Anchorage who is reliable, knowledgeable, and easy to communicate with, I highly recommend them.

What really stood out was the customer service. Every time I called, I got a real person quickly,…read moreand they were patient and helpful. They took the time to explain my coverage options so I actually understood what I was paying for.

We have home, car, and motorcycle through this State Farm office. We recently filed a hit and run…read moreclaim and our truck body damage was quickly taken care of. Our insurance paid over $6000 plus our car rental fee. No hidden fees. Great communication.

We have been with Amanda for years now! There for us when needed. Local and home town feel.read more

these guys sent an insurance calculation for 1 car for $260, which is already not a little, and a…read moremonth later they demanded to pay $360... they are just scammers I highly do not recommend it

Extremely poor customer service. The listed, local phone number is not picked up. Rather it is…read morerouted to the national robo center. Doesn't respond to messages. Doesn't call you back, even after she has promised to. Doesn't give any warnings or heads up that a policy is about to change or that coverage might be altered. You just receive a robo letter in the mail, stating the increase in fees or the drop in coverage that will happen on 30 days. ZERO empathy or realistic adjustments. Everything is run of AI algorithms, and she has no natural skill or desire to add a human touch. Even as insurance companies go, Lisa stands head and shoulders above the other scammers. Avoid at all costs.

I know what you're thinking, my friends…read more A review of...Charles Schwab? Isn't that for rich people that wear suits every day, drive a BMW 7-series, and are generally severely rude to everyone around them?! No. Not at all. This is my bank. They are mostly an online bank, but they have a physical location in Anchorage if you need to talk to some fleshy homo sapiens. The checking account you apply for is called: "Investor Checking". Don't be scared, you don't have to be an investor or know the difference between a bear and a bull. Just get one. I can unequivocally say this is the BEST option for most everyone as far as checking accounts in Alaska go. And not even Alaska, anyone that is a citizen of the USA. Why? FREE: yes, truly, really, free. Like how 'Merica used to be. 0.10% interest on your checking account: I know, it's not much, but this is as much as you'd get with a SAVINGS account from Wells Fargo (which is pretty much the worst bank in the world for non-millionaires). Fun fact: 0.10% is infinity times more than 0.00%...which is what you'd get with most free checking accounts. NO MINIMUMS: go below $10? Who cares! There are never any fees for going under any arbitrary limit. NO BIZZAREE COMMITMENTS: Checking account is free...as long as you have direct deposit...and use your debit card 17 times...and like us on Facebook...and sign our guestbook on our website...and speak at our daughter's wedding...and....THERE IS NONE OF THIS NONSENSE. You don't have to jump through any hoops to avoid fees, it's free. In the very real sense. Use it however you like, they don't care. FREE CHECKS: Order checks, for free, anytime. TAKE A PICTURE TO DEPOSIT A CHECK: yep, just grab their smartphone app, snap pictures of the front and back of your check, and it's in your account. NO ATM FEES, EVER: At the end of the month, Schwab reimburses you for any and all ATM fees. Whether it's the Wells Fargo downtown or a seedy dockside bar in Thailand, they got you covered. No need to switch the GPS on your phone on, drain your precious battery life, and locate "your bank's" ATM to save $3. No more pain, no more stress, not more worries. Withdrawal with confidence. NO FEES: did I mention there are no fees? THEY ARE NICE: seriously, I LOVE calling them up on the phone when I have an issue. How many of you can say that about your bank? They are always incredibly nice and insightful and sound like they actually LOVE what they do. Shocking. There are a couple of very minor downsides worth mentioning: 1) It's almost impossible to deposit cash. I spoke to the teller at this physical location and he told me it's coming, possibly in 2015, but as of right now the easiest way is to probably buy yourself a money order. So if you're a drug mule, a speaker-out-of-the-back-of-a-van salesmen, or a woman of ill-repute you'll probably want to stick to the crooks at Wells Fargo. They have sprinkled ATM's throughout the 49th state, which makes them much more convenient for scuttling cash before hopping on an international flight or negotiating with a border guard. 2) There will be a hard-pull on your credit report when you apply for the checking account: again, not a huge deal, but worth mentioning. If you are in the final talks of purchasing a home, or you just got 6 credit cards (or are trying to get your 7th), this might not be for you. On Credit Unions: I know what you're thinking "My credit union is the best!". I agree that 99% of credit unions are better than 99% of banks. But this isn't 99% of banks. I encourage you to do your own research and make your own conclusions. I'm a pretty anal analyst, and months of research lead me to Schwab. It is worth mentioning that I DID find a bank on-par with Schwab: Ally Bank. I chose not to go with them because there is a limit to their ATM reimbursements (although it is quite high) and because they do not reimburse for foreign ATM's. I know this might sound like an advertisement, but I swear I'm not getting a Beamer for posting this. Although, Chuck, if you're listening...black is my favorite color.

I love Charles Schwab, Mobile checks deposit quicker than any other place. I used to have Wells…read moreFargo while my husband had Schwab. We would cash checks same time and his was ready to use within minutes, and mine would take about a day to process. Schwab also refunds atm fee withdrawals. I especially love this feature. When out traveling I never have to worry about annoying fees. Must have bank!

Great customer service is a dying breed. The lady that runs this office day to day is honestly is…read morethe best insurance reps I've ever dealt with. When I opened my small business calling other companies was brutal. But from the get go she was beyond knowledgeable and helpful. If you need some type of insurance this place is the best by far.

New York Life is one of the largest and most stable life insurance companies in the world. A very…read moregood company to trust your families financial future with. Justin is a family man himself, and is a kind and caring person who truly knows the benefits of helping you, protect your financial future.