Attended an E*TRADE education day! All the speakers were excellent and well versed. I can't wait to…read moreuse this knowledge that I've gained and to pass on the knowledge.

E*Trade commonly restricts account with no notice, alleging "unusual activity," and then places…read morehurdle after hurdle in your way to get access back to your account and your money. Horrible customer service -- wait times of 1 hour or more very common. No email or chat customer service, and one main phone number for all callers. Search "ETrade complaints BBB" in a search engine, and you will get a sampling. Atlanta branch office representative provided some glimmer of hope, but not enough to offset the horrible telephone customer service. Run far, run fast, away from E*Trade.

Came into the Jiles Road branch to speak about refinancing. Was told to make an appointment, so I…read moredid. Came back the next day for the appointment, checked in, and was left there for 30min until I realized they didn't know I had an appointment. They don't check their appointment schedule. Finally got to speak to someone just to be told they can't handle refinancing there. Waste of time when they could've told me that when I first came in. Still applied for a refinance, was told I needed a co-signer due to debt-to-income ratio, so I added a co-signer and got approved. Went through 3 weeks of paperwork, had an appraisal, and signed up for a membership just for CUofGA to make a complete 180 and say there's still a debt-to-income problem just 24 hours before closing and cancelled everything. They knew what debts I had the day I applied, and still chose to waste a month of my time. I was also ignored when I tried setting up a meeting via e-mail at the Jiles Road branch to speak about a HELOC since I have almost $400k in equity. You have to e-mail these people multiple times in order to get them to respond. The communication with this institution is so poor, they didn't even tell me that I was not required to make my final mortgage payment during the refinance process, so I had paid over $2,300 when I could've saved it. These people don't care about your money AT ALL. I've never worked with such incompetent, unprofessional, and unknowledgeable people who completely waste time with clients who are trying to give them business. I would never recommend doing business with this institution for any kind of financial needs.

I have been with Credit Union Of Georgia for many years and have always enjoyed working with them…read more Over the last couple of years however their culture has changed. I find it very hard to communicate with them via phone. Phones go unanswered, voicemails are not responded to in a timely manner and the telephone tree is circular. Telephone prompts sometimes lead to dead ends. When visiting the branches in person, there is often only one cashier available and people in their offices do not volunteer to come out. The staff is always courteous and helpful once I finally am able to work with one. But after placing numerous phone calls today and leaving voice messages, to which there was no response, I finally made contact with someone in the main office. They attempted to contact my branch manager, and the phone was not answered for them either. When I questioned why the phone was not answered I was told that they were very busy and they were a small credit union and that she was sure I understood. I did not understand . this person suggested I go to the branch and ? In addition, the online baking system has also declined in service value. It is clunky and not user-friendly. It was replaced by a lovely system that worked smoothly and offered features that are no longer offered. I am so disappointed that this credit union that I have worked with for so many years has declined in this way.

My elderly aunt who has dementia, received her renewal statement this past January 2023, for more…read morethan $10k. Her home is valued right around $470K. When I saw the renewal I started researching all of her renewals over the past 10 years and was astounded by the rate of increase 2008 $1,027, 2011 $3,044, 2016 $5,902, 2020 $7,239, 2022 $9.073, and then 2023 $10,186 I do know that between 2008 and 2021 there were five claims in which I'm working with my aunt to determine what the details of those claims are. In any event when I reached out to the Milton Agency I spoke with two different contacts. One of which was shocked by the premium too. She joked and asked if the home was a mansion I responded by stating that this is not a joke! When we inquired about the high rate of increase we got the run around. We then escalated the issue to Allstate Corporate only to be given more of the same. This is not okay. Perhaps all of the homes in my aunts neighborhood should be audited to make sure there aren't any other instances as such. This is unfortunate.

I was referred to Buddy Milton's Allstate insurance agency by a leasing agent at my apartment…read morecomplex. Although I have dealt with a few different representatives, they have all been very friendly and quick getting back to me whenever I've had a question or concern about my car or renters policy.

Vincent is amazing!!! He helped me with a new policy and was took the extra step to inspire I'm…read moregetting the best rates available. I would highly recommend Velox to friends and family.

I called first while getting quotes, was totally blown away by how good their rates were…read more The man on the phone was great, professional with a great personality. When I went to do paperwork, he had everything ready for me. I was in and out in 10 minutes. I will continue to do business with this company and would recommend them to anyone who wants a great rate with great personalized service.

The Markey Agency like all of the Nationwide Insurance agency that I've dealt with are professional…read moreand efficient. With its a question on whether a certain repair for my car is covered by insurance or questions about billing...they are always prompt and courteous. This is their new office off of Holcomb Bridge across from where the Target closed down... The only other Nationwide in Roswell other than this one is here https://agency.nationwide.com/randy-clevenger-in-roswell-ga?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib There is also a Nationwide office in Alpharetta https://agency.nationwide.com/loy-j-day-in-alpharetta-ga?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib 1516th review 9/6/2018 437th for 2018

The Markey Agency is great... always friendly when answering the phone... I specifically deal with…read moreDavid who has put together a great insurance package for me. I actually saved a "bunch of money" by switching from Progressive to Nationwide and I get better customer service to boot! The Markey agency doesn't just sell Nationwide Insurance, they sell a variety of products and are licensed to deal in a variety of states! I found David and the Markey Agency when I still lived in Georgia... imagine my delight and surprise when I found out he's also licensed in Tennessee! So as I made the move to Chattanooga, the transition of my insurance products was quick and easy! No matter how many customers David has, he always makes you feel like you're the most important person to him as you're speaking to him. There's no distractions, he's focused entirely on you. I like that, because I know that he'll pick up on the little things that I might need to go along with my insurance. I recently learned that David and the Markey Agency has been expanding to many other states too... just because you don't live in Georgia or Tennessee, doesn't mean you can't experience this same level of customer service! If you need a new insurance agent, or a better rate quote, give them a call today... tell David that I sent you!

Excellent and knowledgeable tax preparer's! I have done business with them for the last 2 years and…read morehighly recommend you try them for your tax needs.

I go in this branch almost every week and want to say the atmosphere has improved since Migdalia…read morehas stated working here. She always greets me with a smile, and my experience is always more pleasant than before she started. Nice, friendly improvement to this bank

The tellers are very friendly and professional. The drive up was out of commission for about 30…read moreminutes. I had to go inside and the teller that waited on me stopped and opened up to service me immediately. The service was great.

I cannot say enough good things about Ann Price State Farm. Insurance, many will say, is one of…read morethose expenses you would prefer NOT to have any experience with worth writing a review. However, that is not the case for our family. We have had to make a few claims along the way and Ann Price State Farm has been amazing! Patient, professional, helpful, courteous and a delight to work with each and every time.