Always clean and the change machine always works. There is also an attendant there during all…read moreoperating hours. Plenty of washers and dryers with minimal broke down machines.

Machines have mildew/ mold in the softener/ soap receptacle. Leaky machines and rude customers…read more They do have a punch card for free regular washing.

Mixed picture here. Clean laundromat. Not a given. When staff are there, they are helpful,…read moreproactive, attentive. Plenty of machines. Lots of front loaders. Three of the ginormous ones, several more a little smaller. Then many regular sized front loading and top loading machines. One problem starts here with the washing machines. The very large ones don't spin well enough. If the attendant is not there to push the machine along a little at the end, you have a very damp finished load -- that requires a fortune to dry. The large dryers were also problematic, finicky. On the top, the one next in from the left does not heat up properly. The controls for multiple machines created problems for all somewhere during their attempts to use them. The other larger dryers on the other side were much easier to use, had no issues that I could see. Laundromat has a bathroom, vending machine, a dispenser for laundry supplies, as well as a small play area for children. There are several tables to fold laundry, chairs and rolling carts with the rack to hang things from. These are all clean and in good shape. The washers/ dryers use a card system. You purchase a plastic card at a vending machine by the desk, then you load it up either with cash or from a credit card. System seems to work satisfactorily. Laundromat opens at 7:00 AM weekdays. That looks to also be the best time to get the large machines. Staff assistance is only available until 11:00 AM.

This is our first time visiting the " Laundry Bib". We found the facility, clean, machine working…read morewell with easy instructions. Additionally, the attendant (Denise) was extremely friendly and helpful to us. We will definitely come back here again when we are in the area.

The laundromat is a clean and friendly place to go when you need your clothes really cleaned…read more Although I have had wonderful experiences with all staff this far, Marta and Fabiola have been fantastic and their passion, dedication, and pride shows in their work. The establishment is always clean, and all staff works hard to make it somewhere you not only appreciate going to, but will make your preferred.

Absolutely spick an span. My debit card was AVS fail and Tiffany explained the new security…read moreupgrades. Deleting the card and re-entering solved the problem. Kudos to Tiffany You have wonderful employees assisting Seniors.

This place is serious about cleaning. I brought a problematic coat in. They took their time to…read moreassess and called with the results. Such kind people who know their stuff. Easy street parking. I'm so glad this place was recommended to be as the best cleaners in Rockford.

Bennie's is THE go-to. Look no further. Honest and professional. He does not shy away from tough…read morestains on white colors.

Always clean and Friendly. I like that I can rinse…read moreThe machines from previous users so I don't have extra detergent on my clothes.

I've usually used the Alpine location. Never again. I'm older, white and female, I felt that I was…read morein danger at this location. I had a man, in his 20's, following me around, who claimed he didn't speak English. I pulled out my phone and he used translator. His input didn't translate. He kept me in his eyesight. I went out to my car to bring a bag out. What I saw him do made me question getting my laundry. The man was circling inside the laundromat looking for me. He kicked a chair in frustration. He kept asking for my phone. Ladies, your keys are a weapon, your phone is a weapon, carry pepper spray, protect yourself. It wasn't Martha there. The clients are changing, and they are running the neighbors out.

Terrific customer service!! Going to be a permanent customer!! Highly recommend! Very convenient…read morelocation.

By far the best dry cleaning service we've been to! They are first off, very kind and friendly...I…read morealways feel very welcomed! They have always taken wonderful care of us and our clothing! They have fair pricing and scheduling and we will remain loyal customers! :)

It took me nearly 4 years to find a really good dry cleaner in the area. I have taken clothes there…read moreand it is done when I would need them. And the sweet man who works there, he is wonderful, so polite, calls me "ma'am" even though I am younger than him. I will go back here, even if I have to drive father an pass other dry cleaners.

I have looked around Rockford for a good dry cleaner (who actually cleans your clothes) and I have…read morefinally found one! The man running the shop is extremely nice and honest. My clothes were finished when I asked for them and clean and pressed. After all of the bad experiences I've had in this town with dry cleaners, I'm glad to have finally found one who does a great job for a good price.

Amanda at the front desk is friendly and willing to help, however I noticed there was a lack of…read morecommunication from the front desk to the person that was supposed to let the customer know they can pick up their items. The cleaning was completed a day ahead of the promised date. A text or call would have gone a long way.

Had a truly terrible customer service situation at this place today & left a 1 star review. The…read moremanager just called me to make it right. Changing to 5 stars because it's not about the mistake: it's how the mistake is handled.