Always clean and Friendly. I like that I can rinse…read moreThe machines from previous users so I don't have extra detergent on my clothes.

I've usually used the Alpine location. Never again. I'm older, white and female, I felt that I was…read morein danger at this location. I had a man, in his 20's, following me around, who claimed he didn't speak English. I pulled out my phone and he used translator. His input didn't translate. He kept me in his eyesight. I went out to my car to bring a bag out. What I saw him do made me question getting my laundry. The man was circling inside the laundromat looking for me. He kicked a chair in frustration. He kept asking for my phone. Ladies, your keys are a weapon, your phone is a weapon, carry pepper spray, protect yourself. It wasn't Martha there. The clients are changing, and they are running the neighbors out.

Paige is awesome and she does amazing work. She fixed a party dress for me, The staff here has…read morefixed many things for me here,The staff is kind and professional. Pricing is excellent. If you need alterations this is the place. They can fix anything. I take all my business here.

Hello Everyone, I…read morecannot recommend Simple Stitches enough!!! I flew in from San Francisco to Chicago, and drove to Rockford, IL in the morning to attend a Wedding Rehearsal & Dinner & Wedding (the following day). I bought a dress last minute, the day prior to my flight, and I could only zip up mid scapular region of my back. Despite all my methods to zip this beautiful dress, I could not. I knew I was going to need this dress to be tailored. The only issue was I needed a VERY fast turn around time, as I needed this dress to be ready by 4 PM the same day! I called about 10 minutes after they opened, explained my situation, and was asked to come in. Immediately I was greeting by the friendly faces working there! They took a look at my dress and gave me a solution. The prices & rush fee were EXTREMELY REASONABLE!!! My dress was done within 1 hour of me dropping it off. And I felt like a princess!! They did such an amazing job, and I would not hesitate to fly all the way from California to Rockford, IL to get any of my clothes tailored. That's how amazing the service was. I received so many compliments on my dress (a House of CB dress), and the alterations made only further enhanced the beauty of this dress. If you are in need of alterations, I beseech you, GO TO SIMPLE STITCHES!!!! Oh, and by the way, if I want to remove the alteration, I can do so without any damage to the dress! And if I don't it is sturdy that it can stay as a permanent alteration to the dress! I wore this dress pretty much from 4 PM to Midnight, and it held up, perfectly!

This place is serious about cleaning. I brought a problematic coat in. They took their time to…read moreassess and called with the results. Such kind people who know their stuff. Easy street parking. I'm so glad this place was recommended to be as the best cleaners in Rockford.

Bennie's is THE go-to. Look no further. Honest and professional. He does not shy away from tough…read morestains on white colors.

Amanda at the front desk is friendly and willing to help, however I noticed there was a lack of…read morecommunication from the front desk to the person that was supposed to let the customer know they can pick up their items. The cleaning was completed a day ahead of the promised date. A text or call would have gone a long way.

Had a truly terrible customer service situation at this place today & left a 1 star review. The…read moremanager just called me to make it right. Changing to 5 stars because it's not about the mistake: it's how the mistake is handled.

I found a roach in my jacket and I saw a mouse run across the floor. Not only was there a roach on…read moremy jacket but also in the bathroom this place is disgustOng would not recommend to anybody TF

9 times out of 10 the workers here are very helpful and efficient. The problem as to why I am…read moreprobably not going to return here is there is one lady that works there that acts like she's irritated you even came into the establishment and she was working tonight. I worked a double shift and got off in time to catch the last wash by 8pm. I pull up at 7:46 and lights are dimmed off and doors are locked. So I call and the rude one answers and I said politely that the doors were locked and she got attitude and was like it been dead so she got approval to close early. The attitude that it was said with was her usual "annoyed that you even came" type thing. So if she is working then who knows when the last wash is cuz the last time she closed up early it was cuz her head hurt. So just a heads up if you're heading here, call before ya go cuz you may just get an attitude and a locked door.

The laundromat is a clean and friendly place to go when you need your clothes really cleaned…read more Although I have had wonderful experiences with all staff this far, Marta and Fabiola have been fantastic and their passion, dedication, and pride shows in their work. The establishment is always clean, and all staff works hard to make it somewhere you not only appreciate going to, but will make your preferred.

Absolutely spick an span. My debit card was AVS fail and Tiffany explained the new security…read moreupgrades. Deleting the card and re-entering solved the problem. Kudos to Tiffany You have wonderful employees assisting Seniors.