The MD and her nurse were great, that that is all I have to say that is positive…read more The staff had not run my insurance until the morning of my appointment, so they requested payment for full cash cost of the procedure. My biopsy results are still not back and it has been 15 days. There has been no response to messages in the patient portal for over a week. Not impressed.

I'm extremely disappointed with my experience. I scheduled an appointment for what I believed would…read morebe a straightforward sinus infection visit, yet I was left with a bill of over $500 after insurance, which felt completely unreasonable and unexpected. Additionally, Dr. Angelos's bedside manner was poor--he came across as rushed, dismissive, and arrogant, which made the visit uncomfortable and frustrating.

I had to get a good diagnosis by a knowledgeable specialist and Dr Rizh did give me that. However,…read moreit was really the audiology department that shined in every way. They looked out for me and gave me breaks as needed, the intern in her final year of grad school was fantastic! Dr Rizc's intern was very thorough and personable. He took an excellent history and answered my questions The Dr, I would not rate highly. He is up on his research but so was I, as I'm an SLP with audiology and ENT background. He didn't care to treat me as such though- he was curt, impatient, rude, arrogant. Really it's not hard to give a patient a smile. I know he's smart but I will never return. He told me we were running out of options. You never say that to a very frustrated patient that's struggling. You run out of options when your doctor runs out of answers

I had a wonderful experience, and the staff is superb. Everyone is extremely qualified,…read moreexperienced, and an expert in their specialty. Wish I had gone here first! If you are looking for an ENT in Charleston, these men and women are the best- hands down.

Heads up,Receptionist is nasty.Family member had an appointment today at 8:30 and arrived…read more8:30.Nasty Receptionist handed him paperwork then said he is here 8:31,we cannot see him. After requesting to see a more competent person,she walked to the back office ,did a quick turn back and said doctor confirmed the same,without speaking to no one Good luck with this place,will never go back and will tell others about their poor customer service

I was here a few months ago for a procedure, followed by several follow up appointments. The staff…read morehas always been friendly and the doctors I've seen have been well mannered and seemed to know their stuff. The building is a lot bigger than it looks like on the outside. Lots of free parking too.

The practice was able to schedule me quickly. Easy process, seen shortly after arrival, and…read morefriendly attentive care for the win.

I wanted to express my deepest gratitude for the exceptional care and expertise you provided during…read moremy recent surgery. The removal of my tonsils and adenoids, along with the correction of my nasal issues, has been utterly transformative. (I kept getting strep about twice a month) Since the procedure, I've experienced a remarkable improvement in my health (zero strep!!) and I can breathe much better from the nose procedure. (I could barely breathe from right nostril before) I cannot thank you enough for your skillful hands, dedication, and the genuine concern you've shown throughout this journey. Your remarkable work has genuinely changed my life, allowing me to breathe freely and live without the constant strep throat and doctors visits for antibiotics I once faced. Your impact reaches far beyond the operating room, and for that, I'm immensely grateful. Thank you Dr. ghegan! And team!

Everyone was Amazing!! My husband is wheelchair bound and they were Super Nice to him. I really…read moreappreciate Sean, Julia, Debra, et al.

Been going here for allergy shots and allergy care. The…read moreentire staff is great. From the office to the doctors. They have had some turnover in the office BUT NOT WHERE IT COUNTS. In the treatment area. Dr. Grady, Tris and Karen (not a real Karen, A SWEET Karen) are fantastic and Erin has fit right in. I'm sure the others are great also but this are the ones that treat me. Don't pay attention to the trolls about Charleston ENT. Actually use my name as a referral at Chas. ENT. I'm sure you,ll be taken great care off

I have been through a surgery with them, which they said would be healed within a week. Doctor…read moremessed up & I had to get another. Every Time I am here for an appointment it has been a two/three hour process. They waste your time & don't understand circumstances. It's been months and my tonsillectomy still have pain from it and the problem is not going away and they have lost interest in helping me. I would give them a solid two stars just being nice. They are friendly but they take way to long. I understand you are busy, but maybe you should separate people's times up more often. This is ridiculous. Got here at 1:50 O'clock, it's 2:45 and I have yet to even get out the waiting room. Someone needs to have a serious discussion on there time management here!!

This is a wonderful practice. They are always so accommodating and comforting to the kids…read more Unfortunately, our family has had more than our fair share of allergies, ear infections and tonsillitis. I do not often write reviews but wanted to make sure to take the time to write a review because I love Dr. Ghegan's patient disposition, kindness and thoroughness and am always seen on time every time.

Exceptional experience. I booked an appointment and I missed it, they accommodated me the next day…read more There was no wait. Dr. Schwenzfeier is a wonderful person with a great sense of humor who made my exam very entertaining. Norma his nurse was great too. I can't go into details of what was done to me but it all resulted into pure perfection and I literary told them to put me on the schedule for check ups. I guess the sum up - I trust them!

I love Dr. Willy. He is such a character and he totally knows it lol. He is brilliant and knows so…read moremany brilliant people that he always has an interesting story to tell you. He is always in a great mood so you feel more comfortable about being there. He has been my doctor for over 20 years and has done three surgeries on me. All of which turned out perfectly. The staff he has in his office are awesome too! Some of them have been there since I was little. I wish I could send my future kids to him because I know they'll be problem children too lol! If you can get appointment with him definitely go!

As expected, everything here is slightly modified due to the constraints of the COVID-19 pandemic…read more Masks are required, temperature checks performed on every entry, and social distancing is enforced. There are chairs in the hallway at least six feet apart, and there is a small outdoor porch just a short distance down the hall if you want to get outside while you wait. The lobby/waiting room is open for seating again, but it is very limited and spaced apart, and I just prefer not to wait inside. While inside, there is a plexiglass partition at the reception desk and jars with clean and dirty pens for signing receipts available. If you're getting an injection, you no longer walk into that small space, but instead, there is a table just inside the door with all of the necessary items and the phlebotomist administers shots there. When seeing the doctor, you still have to go to the back, but the rooms are separate and well maintained. I am here at least monthly, and have had no issues so far. If you need these services, this office is a good option.

So far so good. This is the 2nd allergist that I've been to in the area, hoping to figure out what…read moreit is that I'm allergic to. A previous attempt by another allergist was inconclusive after a patch test. Doc Gerber was very knowledgeable and took time to explain things to me about what the best options would be, and what the other options could be. Although some big words were used, I understood most of what she was saying, and a follow up was scheduled to perform the patch test. Check-in was easy, and as it was my first visit, it took a little bit longer to gather all of my pre-filled information, but nothing to complain about. Comfortable waiting area with a small TV set to a semi-popular TV show that held my attention while I waited. It appears that regulars who come to visit can check in at a kiosk with a card, which makes the visit all the more time sensitive. I'll update more as time goes on, but my overall first impression was pretty decent. Now, let's go find out what's wrong with me! :-)

My daughter had flu like symptoms and we were able to see Andrea the next morning at 10:00am. She…read morewas so nice and we tested positive for Flu A. She sent our prescriptions to the nearest pharmacy and my daughter was on the way to recovery in 45 minutes. This is a very unique looking urget care facility and felt very inviting. Thank you Andrea for helping some visitors to Charleston.

I was on spring break with my son and his girlfriend when his girlfriend got a terrible case of…read morefood poisoning. We were all a bit frantic after a long night of her vomiting and more, I was able to call and schedule an appointment that morning and the person I spoke to was so kind and reassuring. His girlfriend could hardly walk because she was so sick. They went above and beyond to take care of her and deal with our anxiety of worrying about his girlfriend and finding our way there. They don't deal with insurance because they are a small practice, but give you everything you need to file with your insurance company. I was actually shocked that the bill was only $300! We saved hours by not going to the emergency room, got better treatment and just felt very grateful to find this place.