This is the same as the one Downtown Charleston but much more convenient because parking for…read moreRadiology patients is right next to the main door, no walking, no parking ticket fee. They give you a passport with a bar code to check in so during the course of the treatment all you do is scan the pass and the personnel knows you are in the building so the process starts right away. Treatment is scheduled for the same time every day for the entire length of the process. Treatment itself takes a few minutes but the amount of radiation you get is far greater than that at the dentist so time spent at this facility is only about 15 minutes and you are on your way. Like all the other MUSC facilities that are directly related to cancer the personnel working here have an incredible positive attitude and the care and compassion they shine on you make the process go smoothly. Will be coming here daily for wife's treatment for the next few weeks

I had a very frustrating experience with National Allergy & ENT - Mt. Pleasant. My husband and I…read moredrove for 30 minutes to make it to our scheduled appointment, after he had taken time off from work. Just as we were almost at the location, we received a call from the office--15 minutes before our appointment--informing us that they were canceling it. The timing was incredibly inconvenient, and it felt like a complete lack of respect for our time. What made the situation worse was the way the call ended. After I agree on the reschedule and still asking for some information regarding the rescheduling , the woman on the phone abruptly hung up on me mid-sentence. It's disappointing when a medical provider shows such poor communication and customer service, especially when people rearrange their schedules and make an effort to keep an appointment. I can't recommend this office based on how unprofessional and inconsiderate they were in handling our situation.

I had an appointment on June 7th. A Prior Authorization was needed for the medication that I need…read more I was happy with how quickly they initiated the process. I had a follow up appointment 2 weeks later to receive a sample of the medication while the prior authorization process wrapped up. I was told by the physician that I would receive the medication sample 2 weeks later at my appointment. When I showed up at my appointment, the office was closed despite me receiving a phone call the night before to remind me of my visit. I promptly rescheduled 1 week later. I showed up to my visit and was told I was not able to receive the sample medication as promised because they were still waiting for my prior authorization (contradictory to what the physician told me in the first visit). He said he personally checked on the prior authorization that morning and had not received any information back at that point. He encouraged me to call my insurance company to inquire. They did not call me prior to the visit to notify me I would not be able to receive the medication, so I wasted another day going to the office. 1 month later still no answers and, come to find out, they never submitted the prior authorization to the insurance. No communication, rude staff, delay of care, very frustrating.

The practice was able to schedule me quickly. Easy process, seen shortly after arrival, and…read morefriendly attentive care for the win.

I wanted to express my deepest gratitude for the exceptional care and expertise you provided during…read moremy recent surgery. The removal of my tonsils and adenoids, along with the correction of my nasal issues, has been utterly transformative. (I kept getting strep about twice a month) Since the procedure, I've experienced a remarkable improvement in my health (zero strep!!) and I can breathe much better from the nose procedure. (I could barely breathe from right nostril before) I cannot thank you enough for your skillful hands, dedication, and the genuine concern you've shown throughout this journey. Your remarkable work has genuinely changed my life, allowing me to breathe freely and live without the constant strep throat and doctors visits for antibiotics I once faced. Your impact reaches far beyond the operating room, and for that, I'm immensely grateful. Thank you Dr. ghegan! And team!

Terrible experience - unprofessional and disrespectful staf…read moreI scheduled an annual checkup with Irene Spanos after having trouble finding a primary care doctor. I arrived 10 minutes early, was brought back within five minutes to take my vitals, and then was told--without prior notice--that this was being treated as a "new patient appointment," not a checkup. That was confusing, since I had clearly booked a checkup. After that, I was left alone in a small exam room for over 40 minutes without any updates. I finally went to the front desk to find out what was happening and to confirm the nature of my appointment. I was told Irene was "behind" and that they don't do annual checkups until after a new patient intake, which no one mentioned at any point before or during the visit. Most doctors do both at once, since it involves the same information. They told me Irene would now see me, so I returned to the room--only to overhear Irene Spanos badmouthing me, clearly frustrated that I had "left the room," even though I had been sitting there for 40 minutes without any communication. To make things worse, some staff members overheard what she said and apologized to me, which shows this wasn't just a misunderstanding--it was unprofessional conduct. This experience made me feel disrespected, dismissed, and uncomfortable, and I will not be returning. I highly suggest finding another provider if you're looking for a professional and respectful medical office. Don't waste your time or money here.

The nurse is sweet, front desk sweet, but if you are looking for a thorough physician (specifically…read morein woman's health) this is not the place for you. You need 3 visits minimum to beg to get your hormones checked when doc clearly is reluctant despite 101 symptoms. Then the doc puts in a referral for you to go elsewhere when those levels are off like you knew they were. I called to discuss and no deal. This is just a patient mill. I can't even call to get something called Into the pharmacy.. they want another waste of time visit Even for something simple! this place is a pain.

Heads up,Receptionist is nasty.Family member had an appointment today at 8:30 and arrived…read more8:30.Nasty Receptionist handed him paperwork then said he is here 8:31,we cannot see him. After requesting to see a more competent person,she walked to the back office ,did a quick turn back and said doctor confirmed the same,without speaking to no one Good luck with this place,will never go back and will tell others about their poor customer service

I was here a few months ago for a procedure, followed by several follow up appointments. The staff…read morehas always been friendly and the doctors I've seen have been well mannered and seemed to know their stuff. The building is a lot bigger than it looks like on the outside. Lots of free parking too.

Exceptional experience. I booked an appointment and I missed it, they accommodated me the next day…read more There was no wait. Dr. Schwenzfeier is a wonderful person with a great sense of humor who made my exam very entertaining. Norma his nurse was great too. I can't go into details of what was done to me but it all resulted into pure perfection and I literary told them to put me on the schedule for check ups. I guess the sum up - I trust them!

I love Dr. Willy. He is such a character and he totally knows it lol. He is brilliant and knows so…read moremany brilliant people that he always has an interesting story to tell you. He is always in a great mood so you feel more comfortable about being there. He has been my doctor for over 20 years and has done three surgeries on me. All of which turned out perfectly. The staff he has in his office are awesome too! Some of them have been there since I was little. I wish I could send my future kids to him because I know they'll be problem children too lol! If you can get appointment with him definitely go!

I had to get a good diagnosis by a knowledgeable specialist and Dr Rizh did give me that. However,…read moreit was really the audiology department that shined in every way. They looked out for me and gave me breaks as needed, the intern in her final year of grad school was fantastic! Dr Rizc's intern was very thorough and personable. He took an excellent history and answered my questions The Dr, I would not rate highly. He is up on his research but so was I, as I'm an SLP with audiology and ENT background. He didn't care to treat me as such though- he was curt, impatient, rude, arrogant. Really it's not hard to give a patient a smile. I know he's smart but I will never return. He told me we were running out of options. You never say that to a very frustrated patient that's struggling. You run out of options when your doctor runs out of answers

I had a wonderful experience, and the staff is superb. Everyone is extremely qualified,…read moreexperienced, and an expert in their specialty. Wish I had gone here first! If you are looking for an ENT in Charleston, these men and women are the best- hands down.