An interesting place as you walk in the door - lots to read with the "off-menu" specials. We chose…read morethe French dip combo which came with drink and fries and a pizza cheesesteak. The fries are AWESOME! Everything was served hot off the grill and the cheese strings perfectly with every bite. The meat is lean. Felt like a great value for the price - and you don't find that often anymore. A nice neighborhood feel.

Very good I tried three subs the cooper cheese was the best it's awesome!!! Definitely worth a tryread more

This place in no longer in business or we were unable to locate. Phone service was inoperative so…read moreno means to communicate!

We weren't quite sure what to expect but were attracted to this restaurant because of the vegan…read moreoptions. It's tucked away in a shopping center and inside there is a small table to sit at and dine in - but we took our food to go. My wife ordered the vegan Philly cheesesteak with sweet potato fries and I ordered the 5 wing combo with sauces fries. While the establishment didn't seem the nicest - we were warmly greeted by the owner and she was very kind in directing us to what food to try and have us some options from the menu. The food - the presentation and portions were definitely fairs. I sampled the fries from both before grabbing a photo - whoops. Sweet potato fries with powdered sugar and caramel sauce on the side was like having dessert first. The batter on the fries was crisp and full of flavor. Almost couldn't stop after one. The sauced fries were great as well - just prepare to get "sticky fingers." Now on to the entrees. The vegan Philly cheesesteak was absolutely delicious. The ingredients were well sautéed and flavor able while delivering a little heat to keep your destructive taste buds from devouring the sandwhich too quickly. The vegan meat itself was almost indistinguishable from real meat per my wife - and I would have to agree. The wings were crisped nicely and the sticky sauce was very delicious. It did not need a dip to go with - and it was eaten all the way down to the bone. We will definitely be back to try out some other delicious foods- both vegan and non vegan. You can't go wrong either way!

Hard to get a 5 star review from me. The server was spectacular. From the moment we arrived she was…read moreintuitive and helpful. She knew the material front to back and was inclusionary in her vocabulary to make the customer feel appreciated and welcome. We went with a breakfast burger on waffles and the breakfast quesadilla and the service remained top notch. In fact I'd come back for her alone, that's how impressed I was with her. Restaurant was an immaculate and warm eatery offering rich and complex flavors that complimented each other in a very delicate and robust manner. The menu was fun, and the service obviously was a slam dunk. Will be coming back in next time I'm this way and hopefully get to experience the dinner side of this amazing location.

Wanted to like this place more but it just fell flat. Came…read morehere after a hike nearby with a girlfriend. She was hesitant to choose this place at first because she wanted more options than just burgers/sandwiches. Thankfully we found some Google images of the menu that had rice bowls. Friend ordered a salmon rice bowl and I ordered their famous donut burger. I thought the donut was a little too small and skinny for the price at $14. Also, this is a big kicker--no fries or sides! Within the burger, just a square of Kraft cheese, some bacon, smash burger type patty (2) but no onions, tomatoes or even cucumbers (or pickles). The value is just not it for this. Did it taste good? It did but I needed more of a crunch. Just 1 or 2 slices of raw onion would've been good. Oooooh or like crispy haystack onion straws would be perfect. Server said fries were an additional $5. Okay, no thanks! The place was really loud. It echoed slightly and just the clientele were extremely rowdy on a non-holiday Wednesday evening. It took a while to get seated, for server to even come over to take our order and to request our check. Not very impressed with the experience.

Very friendly staff. The food was cooked to perfection. I…read moreordered the RomanBurger. The bread was soft and delicious. The toppings were fresh and tasty. You can't ask for more from a fast food place.

Mr Hero can save anyones taste buds with its delicious options! I loved eating here from time to…read moretime. The cheesesteaks are so good whether beef or chicken, they do such a great job doing their best Philly impression. Their trademarked romanburger is awesome, please go look at the website to see what it looks like, always a great choice. For sides I LOVE their waffle fries with cheese sauce, mmmm mmm. Then the breaded mushrooms are worth a try if you want something different you can't always find at some places. They do have cheesecake for desert that has a great rich flavor. As I right this I really didn't appreciate this place as much as I should have when I lived in Ohio. Talking with people I grew up with, we all loved Mr Hero, but we never raved about it for some reason? So I guess this review is giving it some due justice from me. What a great place, wish I had some right now1

Food has no seasoning and it doesn't look like the pictures. They only put enough steak on the…read moresandwich for a half of a whole. Just plain horrible. Window staff was rude and didn't care and would not redo our order. This is a big no for me!

Everything tasted okay, however there isn't much food. The sandwich was mostly bread and there were…read morehardly any fries. Better off going to Tripi off of Lorain and 41st to get an Italian beef for a few dollars more. I most likely won't go back to Charley's. I wouldn't say it's a rip-off but it isn't worth the money. I gave them 2 stars instead of 1 because the counter people were nice. As far as atmosphere...? Hope you like looking at bullet-proof glass counters.

Excellent. From Their fresh-cut toppings to the pillowy soft dough..Everything just taste extremely…read morefresh and looks appetizing to eat. Very presentable, customer service was top teir, fast, and really made me felt welcome!! :)The decor was nice to look at so I wasn't bored most of the time(Nice artist). If anyone is craving a fresh homemade pizza Zeppes would be your best friend(I get their Delux Pizza. Asolutely heavenly.)

Got a burger and some brussel sprouts. Odd combo but they were both good. Service was ok. Bartender…read morewas standing at end of bar while we waited to order and was just standing there so little frustrating but we moved on. Ambience is dark bar type so not a place I would bring children, but outside would be fine

Among the local sub chains I have always preferred DiBella's, I think they make a far superior…read moreproduct. The Warrensville Heights location on Richmond is pretty typical; the stores feel more roomy and a bit more upscale then the other chains. There is plenty of seating, lots of warm wood and it just feels like they actually want you to stay and enjoy your food. On this trip I used the online ordering system which was easy and provided all of the options you could want to customize your sub. I ordered a Medium Tuna Sub on the Multigrain Bread with almost all of the veggies. The sub was ready for me to pick up, so I got in and out quickly. The Medim Sub is big enough so that I got 2 meals out of it. DiBella's bread is very good, great texture and chew, with a good flavor. The Tuna is high quality and not overly wet, plus they put a generous portion in the sub. DiBella's offers more topping options including various sweet and/or hot peppers, spinach, and mushrooms. I really appreciate being able to compliment the tuna with some crunchy and spicy items. DiBella's offers high quality subs and other items, prices are a bit higher than other chains, however you are getting better food and bigger portions. DiBella's feels more like a very good sub shop rather than a chain restaurant. If you are looking for a really good sub give them a try.

It's been years since I've had a sub from this place. I was in town and decided to stop in. The…read morerestaurant was empty and I was greeted right away. I asked the cashier what was his favorites. The cheesesteak was one that he mentioned so I decided to go with that. The cheesesteak was a great choice and the serving was plentiful. However, the sandwich could have used more mayo and cheese. It had very little cheese for what I expected in a cheesesteak and the taste was good but definitely could have been better.

This is one of my go to spots when I'm back home in Cleveland. I cannot ever remember having a bad…read moreexperience in terms of the food or service and this go round was no different. I hadn't had a cheesesteak in a while so that's what I got with wafer fries. As usual, everything was hot, fresh and ready fast.

I've been visiting this Mr Hero occasionally for years. On every visit, the service is fast and…read morefriendly. The food is exactly what I want it to be - unique, delicious, and hot. My go-to sammich is still the medium Roman burger. It's one of the best sandwiches money can buy. There's just something about those raw onions! Anyway, I will keep coming back.