Lady was nice and fixed my shoes exactly how she said she was and did it in a short time! Did not…read morehave to wait long!

Excellent excellent service the bag look like it was never damaged little bit of pricey, but it was…read moreworth it

Wow! I brought my 17-year old Danner boots to John for new soles and he outdid himself. The new…read moresoles are not just glued on, he actually stitched them on so they are literally as good as new. True, old school craftsmanship. I wouldn't be surprised if I got five more years out of them. Thanks, John!

My shoes are ruined. I dropped off 2 pairs of wedge sandals. The heels and soles needed to be…read morereplaced. One is fine, but a little messy. The other pair they decided to repair something i didnt want touched and was disgussed. They glued a new insole that didn't match and is for a closed shoe to the insole that is very visible. The leather is also now darker than it was and doesn't match the zipper fabric. I don't know why they touched the insole or colored the leather. Also, the prices are astronomical.

Went with a friend to have a pair of women's sandals refurbished…read more She wanted the straps refinished and a new insole. The woman behind the counter was honest. It wouldn't be worth it. The insole could be replaced, but the straps were worn; and for what they cost and the years she wore them; she got her moneys worth. Another place we have promised to fix them and charged a fortune.

Great Family run business Love the feel and the smell of…read moreold leather shoes. I had a knee replacement operation and as a result my foot swelled up causing my favorite Clogs not to fit any longer. Bought the shoes at Pegasus Shoes in New Paltz for $250 excellent for working in. At any rate brought them to my local cobbler and he slit the top open put in a solid piece of cloth that stretched now they fit so comfortably. Hats off to a great job I'm amazed. Took longer than I liked but it was December 19 holidays and what not. I picked them up January 16 th. Highly recommend them for any shoe needs. You will be amazed.

Not many cobblers to choose from in our area. The owner is very nice and did a great job shortening…read morethe strap on sling black shoes to prevent slipping

They're a small shop which is fine with me. I brought my shoes in. Explained what I needed. She…read moreagreed in what I said. Leather shoes are expensive so I try to fix when I can. (They're work shoes). Anyway I told her when I needed them by to get back to work and she then had both pairs. She got them both done in the week I had. They were beautiful and looked brand new again. I paid up front. No hidden costs and I had my daughter pick them up for me. When needed. I'll definitely go back

Great service, great work and great craftsmanship? I am very happy with the work and honesty in…read morethis gem!

Very thorough work, the team takes the time to understand the problem with the shoe and explains…read morehow things are constructed and joined together and what is and isn't possible for repair

The owner has always been professional and has repaired many of my shoes & boots over the years…read more They look like new when he has finished.

Delicious breakfast and lunch - great place to bring the kids and enjoy the atmosphere of airfelid!read more

I needed some alterations to a suit jacket. The rep on the phone was pleasant enough and told me to…read morecome in around 10. When I arrived at about 10 I was told that there was now a queue and I'd have to wait a half hour to be seen. That along with the overall vibe like I was bothering the alteration lady made me take my business elsewhere. You only get one chance to make a first impression, and I will never set foot in this business again.

I stopped into Hopewell Cleaners to have a small hole sewn in the back of a pair of gray sweatpants…read morethat I only wear for cleaning around the house. The woman at the front desk was very friendly, but I was shocked when I was told it would cost $10 to sew such a tiny hole. For such a simple repair, that seemed very overpriced and left me disappointed. I also brought in my husband's biker jacket to have several patches sewn on and the zipper repaired. When I went back to check on it, I was told the patches were "too difficult" to install and that they couldn't do the work. Thankfully, we found another cleaner that was happy to sew on the patches, repair the zipper, and charge much more reasonable prices. That experience really highlighted the difference in customer service and willingness to help. While the front desk employee was pleasant, the combination of the high price for a simple repair and the refusal to do the jacket work left us with a poor impression. Unfortunately, we won't be returning and will continue using the cleaner that was willing to help.

This place is absolutely amazing! When I first called this place it was great customer service from…read morethe beginning. I drove to Westfield and showed him my luxury bag. He pointed out things I didn't even notice and said he can have it ready in two months. It was less than a month and my bag looks brand new. I'm more than satisfied with the work. Thank you so so much!

This place is a gem in downtown Westfield! A zipper on a jumper that I really wanted to wear for a…read morebirthday party was snagged beyond what I could do to fix it. As soon as I realized this, I knew that this was the place to go. Although they were a tremendous help in repairing a zipper on my luggage a couple of years ago, I was still a little apprehensive because I'd never taken a clothing item there before. I am so glad that I went anyway! Not only were they able to fulfill my request, I was a bit pressed for time and it was still ready sooner than I expected. The service is always straight-forward and efficient. The process is seamless from drop-off to pick-up. I really appreciate that!

I have worked with Michael a few times. He repaired a few pairs of high end designer shoes and made…read morethem look like new! Did wonders on a ripped pair of YSL patent heels! Michael also coated a new pair of louboutins and put a matching red grip on the sole. I recently used Michael to alter a skirt and he made it look better than I expected! Don't waste your time and money at other places! Michael is professional and does wonderful work.

Mike did an amazing job altering several jackets, dresses and skirts for my mother. He is truly an…read moreexpert with needle and thread. It was all completed on time and at a fair price. Thank you!!