Dry thorough interior cleaning! A quality control manager did a double check with a flashlight. Thanks for being so thoughtful and not leaving finger prints on my car ;) read more

Charlie’s Car Wash - Brand new Honda 2025 CRV Sport Hybrid Touring. - Car Wash Near Me - Independence, Missouri

Disclaimer: This review reflects my personal experience and opinions. On Friday, December 12, 2025, I visited Charlie's Car Wash in Independence, Missouri, to wipe down my car mats using towels. A manager whom I had previously worked with about seven years earlier explained that spray bottles could not be taken outside due to company policy, but that towels were permitted. I followed those instructions by taking only two towels outside and returning them immediately afterward. During the interaction, the manager repeatedly asked where I currently work and mentioned that we had worked together years ago. In my perception and personal opinion, those questions did not seem related to the policy being discussed and made me feel uncomfortable. Based on my personal perception and prior experiences, I left the interaction feeling uneasy and concerned about why my current employment was being discussed. I cannot speak to the manager's intentions, but the repeated questioning made me uncomfortable enough that I decided to share my experience. I hope management encourages interactions that stay focused on the service being provided so customers do not leave feeling similarly uncomfortable. read more

The actual price of an unlimited wash plan is that if they break part of your vehicle in the wash they will deny your claim even if their own video shows no damage prior to entering the car wash. read more

My son recommended this car wash to me. I am thrilled he did! We moved from a rural area with dirt roads and my black car was CAKED with dirt and dust. I confess, the interior was as bad or worse. The carpet resembled a sandbox. It. Was. Pathetic. Not so when the hardworking kids at the car wash were done with my vehicle. The windows were SPOTLESS inside and out! The interior was like NEW! The carpet, to my pleasant surprise, was BLACK again. Here I thought it was BROWN due to the dirt. The exterior was gleaming. I could ~~NOT~~ be more pleased with their efforts. read more

Okay I got to put this location on blast!! I live a block away from the other Charlie's in Lee's summit. What I dislike about Lee's summit they don't have the free vacuum what's up with that? This location is super awesome! Free vacuum just like any other place. And if you need to upgrade they can custom work on your vehicle. read more

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Paid $25 to have the inside of my car cleaned, could've done a much better job doing it myself for free. I would've actually vacuumed and wiped down everything. read more

Multiple car accident inside the car wash , something happened to the wash and it stopped, we waited and it started up again after hearing buzzers. however the car in front of me was not moving but the rollers moving the cars were and multiple cars hit each other from front and behind this was June 13 2022 approx 1130 am Manager pretty much disappeared and let the 16 year old kid handle everything , no reply from corporate. Poor response with this emergency. about 8 vehicles were damaged front and back I never liked them stacking them in so close now they will have to pay the price for that. AVOID THIS PLACE!!!!! HORRIBLE SITUATION! This is a true story I was a witness !!!!!!! read more

I have been a member of this car wash for over 3 years. I currently have the most basic membership as the others don't usually benefit my car. With the membership I have unlimited basic washes each month do $19.99. The biggest downside is that my car is never dry once I leave. I do have to wipe it down myself or the eater drops will leave a mark. This location also has free vacuums for customers! I know the lees summit location does not. Now, I'm not a fan of their inside cleaning services. They don't seem to be particular of the results. I use to do this service once a month, but after continuously noticing missed areas in the car I decided to just go without. I do like that the membership also works at other Charlie's locations which is a huge plus! I think their operating times are appropriate and make going not a hassle. read more

They NEVER have the tire solution at end of car wash. It's ALWAYS empty. You call the business and they have you hold 5-10 minutes for the manager Alex to tell you to call back. They didn't realize the hold button was off so i heard the entire conversation between the employee that answered the phone( unprofessional) and Manager Alex. Manager stated.... just keep her on the phone she will hang up. Next the manger stated " Is she still on phone?" I replied yes and what's your corporate number? This is when they hing phone up in my face. I Live less than 15 minutes away but drive to Lenexa, KS for this reason. read more

There's nothing like Charlie's in CA so I offer an outsiders perspective. Charlie's is efficient and breaks down the cost per service giving customers several options. read more

Used to be a great car wash, fast, friendly and did a great job on interiors. Past several months has been slow, miss dust inside, and not good at communicating a long wait. Not the only car wash in town. Crew just stands around read more

Charlie’s Car Wash - Car Wash Near Me - Independence, Missouri

No stars if I could. Paid for interior cleaning and wasn't done worth anything. This is the worst I ever seen things done. This is my last visit to Charlie's for sure. It's not worth coming here. Just go do it yourself or save for a real detail read more

If I could give 0 stars I would. This place is a joke and has gone downhill. Horrible interior cleaning and exterior cleaning. The girl that drove my SUV out sideswiped the blue pole and dented the whole right quarter panel. I now have blue paint and a dent in the right quarter panel. The manager shrugged it off like it was no big deal and took some solvent to wipe it off. Tried to downplay hoping I wouldn't see the dent and just leave. Incompetent employees that have no business driving vehicles out of the bay garage. Don't go here your vehicle will be damaged!!! read more

I have been going to Charlie's and loved it, clearly had an off day but called and spoke with Blasé he was phenomenal. He took care of getting my truck clean and it couldn't have looked better!! Thanks so much for the great customer service!! read more

The service here is so prompt and friendly. I talked with a manager and learned Costco is now carrying gift cards! Pay $75, get $100 (4 $25 gift cards). Whoo hoo. I love a deal. The Works $32 has been a good deal: inside, outside and tires. Works for me! read more

Poodle's truck looks really good and smells like an island getaway! He got the wash and interior detail. This place has much better service than another place in the area. They also have an on-site convenience store with restrooms. read more

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Great car wash! I entered a little confused about what I was supposed to do...where are my tires supposed to go, on which track (there are 2, and I'm still confused which one they went on. Until April 1st, the basic car wash is 5$, then it goes up, then eventually increasing their price up to their regular cost, which is around $8. I had the middle priced car wash, which is 9$ until April 1st. I was very happy with it. You are directed by a man, who confused me,and I think he got frustrated as well, to drive your wheel over a track, (which one?) Then your car is hosed down by a group of employees, then you stay in your car, as you are on a track, which hoses, washes, and makes your dirty car gleam. In the end your car is dried. I didn't have the inside clean, I'm not sure if that's free or not. Watch your car logos, my car logo came unglued, (I took it off, when I saw it) but that's not a biggie, compared with my finally shiny car. And my hub caps almost look like a mirror. great job done. With all the snow and salt we've experienced having a clean car is a must. So go and check them out. read more

At one time I posted that I would not come here except when I was in the area, boy did I ever change my mind. I absolutely love coming here to get our car washed, the young people who work here are very respectful and hard working I at one time visited the quick clean on Noland Rd. But as their prices slowly began to rise I decided it was time to make this our permanent car wash place, the other place never got our vehicle this clean read more

Charlie’s Car Wash - Car Wash Near Me - Independence, Missouri

Terrible service- first visit and last visit . Paid 40.00 dollars and found out tire shine is extra. Truck was not clean. read more

Basic inside cleaning wasn't worth the charge. Should have done that myself. The outside? Well, check out the picture. This will end up being the most expensive car wash ever. read more

Charlie’s Car Wash - Right front of car - Car Wash Near Me - Independence, Missouri

When I pulled into the bay the young kid wanted me to pull literally right in behind the car in front of me so I waited a little bit to allow some space between the vehicles then he stomped his leg at me. When I got up there I rolled the window down to say that that was lousy customer service and he sprayed me in the face with the power washer. I was a monthly wash member but I canceled that day. I've had a lot of issues with their customer service there and they don't do a very good job of cleaning your vehicle. It's all about getting your car in and out as fast as they can. read more

Absolutely horrible customer service!!! I have used them hundreds of times and now all of a sudden they refused me service because I have an auxiliary tank on my truck, which I have had since I bought the truck... do not use these guys there are better companies just down the road. After speaking with the manager again recently they agreed that my truck could be washed even with the auxiliary tank... read more

I added the interior cleaning to my package. The job was done quickly & professionally.

This location has gone downhill. Teenagers who don't care and are just tryin to get a paycheck. Horrible interior cleanings, half the time I have to go back through the wash twice, the workers care more about talking with their friends than doing their job. Think it's finally time to cancel my membership and find another car wash read more

I love the automated functions to buy the washing service. They are efficient and get large groups through quickly. read more

Charlie’s Car Wash - Busy Day - Car Wash Near Me - Independence, Missouri

Great place to wash your car if you are in a hurry. They move cars they quickly. It's verbal the people are friendly and the wash does a great job. The only issue I have is when it is drying off the car. The dryers get most of the car but always leave with windshield and door windows dripping. read more

Charlie’s Car Wash - Inside wash. - Car Wash Near Me - Independence, Missouri

I have a membership with Green Lantern and here's the deal....they have a good car wash and I love that the have the soft washer things and high pressure to get your car super clean. They dryers suck and my suv drips with water when I pull out. So I ended up adding the wipe down and tire shine to my service because my vehicle is never dry coming out. Anyway the detailing services are never the same from person to person....some days I go I get excellent detailing and other times it seems as if the people doing the detailing don't care at all. I come to this location because they were great when I first started coming but I believe they need to do a little more when it comes to the quality of the detailing services. read more

Great spot to get your vehicle washed. The service of getting you in and out is fast. This carwash gets your care cleaner than the others that just use the high pressure water to clean with. This one has the buffers that spin around and actually scrub the dirt away from your vehicle. If you drive a pickup as I do make sure your bed is clean and free from debris or they will make you clean it out before they will let you through. If you get the ultimate wash for $16 get a 48 hour guarantee where you can bring it back anytime in the 48 hours and get it washed again for no charge. read more

After I got out of the wash they told me my Raptor wasn't supposed to be allowed in there . Should've told me first. Paid extra for hand dry, sat outside for over 30 min after my wash waiting for hand dry. Would not recommend to anyone. read more

Got The Works. Inside cleaning, exterior supreme. Results were okay. Surprised they said no tipping. I might have had better results if they did. read more

Charlie’s Car Wash - Inside cleaning - Car Wash Near Me - Independence, Missouri

The best car wash around!! I brought my parents car there this Sat afternoon...they detailed it, washed it, & replaced the windshield wipers for me! My parents were beyond thrilled with their car. Thank you for taking such great care of me today! read more

This is a brand new car wash and me and my hubby are very happy with the job they did we got the works it cost 29.00 bit well worth it they hand dry and vacuum the inside even the door frames they dried we will be back again! read more

Charlie’s Car Wash - A great place to clean your ride! Look at my ride all shiny :) - Car Wash Near Me - Independence, Missouri

I used to love this car wash. They used to be so friendly and took care of my concerns. Well this has changed! I took my car Sunday to get washed. My tires need a good cleaning, so I purchased the $34 ultimate wash. Now I have a smart car and it's a little pricey to me. But used to be worth every penny. Not now. My tires were not taken care of but the inside look great. Now issues on the inside or outside of the car (but the tires). It did rain on my way home. I called and spoke to Patrick. He told me to come back by Tuesday. Since its a 48 hour "warrenty" on the wash. He also said he'd redo my tires. read more

Terrible business, if they damage your car they won't pay. They're rude, and don't really care about the customers, not to mention they're bad workers. read more

Charlie's Car Wash.....well my tire jumped the track and the truck behind me hit my truck. Minor damage but the Manager said it was my fault for an under inflated tire. They never checked the pressure, only used the sight of a worker and his judgement. Insane! I won't go back and my lawyer is already working on it. The dryer sucks anyway and doesn't dry you vehicle as well as other car washes. Also will be contacting the news outlets and the better business bureau. read more

Went in today for a car wash and to get my truck detailed the wash was great but the detail was not what I was expecting got the " super " and still had dust on my dash and few minor places my rear window was not even touched was not worth the money in my opinion. read more

$35 (+$2 for the extra 2 sqft of cargo space in my SUV) for what, exactly? My 10 year old would have done a better job. I asked if there were any washes between the $16 one and the $35 one when greeted by the attendant. "Nope!" Okay, well, I needed my car's interior cleaned so I went with the $35 wash. I don't know what I got for twice the price? read more

This place was awesome! First time here and for $20 my car was cleaned exceptionally well and super shiny! Thanks everyone :) will be returning! read more

While I got my car detailed which was lousy the air tunnel peeled of my weather stripping. I told them right after it happened, no one was concerned. Since June 11 2018 I've asked only to many managers and corporate. "All I want is my weather stripping back" repeatedly I get we'll call you back. I'm gettin no where with them! And there is no one at this facility that will do anything about it! If there's anyone out there who's willing to help me with any ideas about how to handle this please let me know. My email is twinstotheend@yahoo.com thanks read more

Took my truck there they ruined the tint on the passenger window. They used ammonia on it and let it sit too long. You can't use ammonia on window tinting. They said it was like that before I came in. Amazing they could see thru dirty windows when I drove up. read more