Travelling from Wisconsin and water started dripping in the cabin of my car by the passenger foot…read morearea. Didn't know what was going on and had never been to Poplar Bluff. Ended up getting a room at the Hampton to be safe. Called every mechanic in the city and they had no desire to help. Called Michael's and Phillip/Robert was amazing. They got me in the same day and replaced the part in under 30 minutes for a very competitive rate. I couldn't have asked for better service and highly recommend this location and a special thanks to Piper and Doris as well. My family really appreciates you. You guys literally saved my daughter's sweet 16 b-day trip.

I love Kevin's automotive. Usually quick and effecient!! I learned of his shop while in RG. And I…read moreuse them for my vehicle and never had a problem with them.

Poor management, tried to make a appointment to have a new catalytic converter installed on my…read moretruck, Ron the exhaust expert would not return my call to set up an appointment, talked with Kevin he ask if I could bring the truck in on tuesday so Ron could take a look and make mesurements. No big deal right!, wrong, when I arrived on tuesday the nice lady at the front desk knew nothing about my truck. We went looking for Kevin found him engaged in casual conversation with a friend, we stood there for a full minute or more wait for him to aknowledge our presence. I took this time to look around the grage, two guys who I guess were his mechanics were not working on anything at the time, they were just standing around and talking. Then I realised that Kevin was not going to pause his conversation to ask me or the lady from the front desk if he could help us, he acted like he had all the time in the world, I didnot. What a waste of time and gas for me, a 40 mile round trip all wasted because Kevin could not just make a appointment and keep it, it all comes down to a lack of customer care, poor management and scheduling. If this is how Kevins Auto is managed and how their customer`s are treated, why would anyone trust them with their vehicle?

Speed of completion was poor. Difficult to get to the Service department on the phone-they don't…read moreanswer! "Fixed" things to raise the price of the repair. Started talking poorly of me as I walked out having paid already. Own your responsibility! Extremely unprofessional all around.

Every time I want to pull in to look at vehicles, some high pressure salesman rushes out to…read moreinterrupt me and not allow me to even look at the inventory without jumping down my throat. It turns me off about the whole experience. Not to mention wasted 30 minutes of time trying to reel me in after I've said I'm not interested and need to leave.

I asked to have a rear air unit removed from my 2007 Econoline, as well as having electrical wiring…read morecleaned up. They removed a wire I didn't ask them to, which powered all my cabin lights, and then bundled the wires I wanted removed together with a zip tie.. They cut the hose for the rear AC and "plugged" it with a bolt, telling me, I need to keep an eye on it, bc the PSI from the system could force it out. They said there's no official way to cap it off. A quick google search for "capping off rear ac in 07 econoline" returned "AC Block Off for Econoline/E-Series." My car was there for 3 weeks. I was charged $400 for this. I would not recommend this company.

My biggest regret is allowing this shop to touch my car. After 10 months of terrible customer…read moreservice and waiting patiently, I finally had to have it towed to a new shop, where they told me the amount of damage this shop had directly caused my vehicle. Unprofessional and honestly a huge waste of time. Matt is not someone I would ever recommend based off of my very negative experience.

I called another transmission service place first in PB. The other place wasn't interested in…read morehelping me out. I called and the guys at Quality Tech Transmission got me right in for diagnosis. They had me in and out with parts ordered in about 30 minutes. Gave me extra fluid to help hold me over until the next day. I brought me truck back the next day. The parts didn't all come in and I had a BAD leak!!! The guys took parts from a few different packages, and worked to fix my problem. In my opinion they went over to get me fixed and down the road. And they did fix my problem. The price was very reasonable and service was fantastic!! Guys and Gals don't mess with people who don't care if you have a problem or not. Call the guys at Quality Tech Transmission. They will take care of you!!

The price was reasonable but 3 trips was too much. The first trip we told them we were loosing…read moretransmission fluid. They couldn't find a leak so they told us to keep an eye on it. If we continue to loose it, bring it back. Second trip, still loosing fluid. They found out it was leaking into the transfer case. Replaced the seal and charged a reasonable price. Got it home and the fluid was low. I figured they just may have not got it filled up all the way. I filled it. A week later we were still loosing fluid. When we took it back, Gary acted as though we were bothering him because we were still loosing fluid. Lo and behold, they damaged the seal when replacing it and it was still leaking. They fixed it and didn't charge us...of course they didn't apologize for our inconvenience of having to bring it back the 3rd time. Brian was great to deal with but Gary was a real grump (to put it nicely). With his attitude, I'm surprised they are still in business. We won't go back!

Quality service and reasonable staff. I've never been to a tire place that sold me cheaper tires…read morethan the ones I wanted, based on the owner's recommendation. They also do quick and affordable mechanic work, and they don't seem like they will take on projects they can't finish quickly, so your vehicle isn't going to end up stuck there for days.

I paid $260 for my TPMS sensors in all 4 tires and only got 3 put in. Then the guy couldn't figure…read moreout why the car wouldn't reset. Walmart apparently does a better job for less than half the money. I will never be back again.

Excellent customer service. Mike runs a one man show and I don't know how he manages it but he runs…read morethe business smoothly and professionally. Had two of my vehicles tinted, it's been over a week now and my windows look fantastic. Not one imperfection! I also have to mention how efficient Mike is with his time. He said 30 minutes for 2 windows, and that's exactly how long I waited. I wouldn't trust any other place to work on my cars.

The service department is the best! While out of town, the starter went bad in my Tahoe. Not only…read morewould my wife be stranded at home without a car, I would not be able to get home from the airport. When the service rep was told this, they said they had the starter in stock, had made the repair in less than 8 hours. A huge source of stress was lifted. They took care of us, and now a customer for life. I can't say enough good things about Baldwin Chevy.

Garry was awesome. This man needs a raise. He was able to get us in what we needed and a better…read moreprice than the big city. Thank you so much and we will be back for my next car. Keep up the great work!