after traveling and moving over 1400 miles and starting my life over at 59 years old, the staff has…read morebeen nothing but gracious. The property grounds are beautiful along with the apartments being very spacious. I look forward to my new home with my significant other.

if I could give this place zero stars. I would. first of all, luxury?? The property manager…read more"jessica" takes the luxury, the class, and the reputation of this place to hell. She is by far the most rude, unprofessional manager that I've ever met in my life. SHE is the reason y'all don't get 2500/month from me anymore. She's nasty and extremely unchecked. She is the sole reason that I and 6 other families have left and will forever spread the word of mouth to NEVER move in! She ruined my snow bird stay at lakes of tuscana. She only should get what is deserved. STAY. AWAY. FROM. THIS. DUMP!!!

Property manager was very helpful in giving me information through emails being how I'm in Kentucky…read moreand needing as much information as possible to make a move there. I've decided to apply for this property because of all the help I did receive!

Our apartment had mold…read more Fun fact: if you have a pet they will charge you over $500 to replace the carpets, no matter the condition. That is only the beginning of the issues. Half of the management is great. The other half is the worst. We moved out of our 2 bedroom 2 bath apartment unit on the 3rd floor and just moved into a 3 bed room 2 bath home built in 2023 for $100 less than what we paid for rent here. You have many other options that are better. If you have read this far, this is your sign to live somewhere else... don't get trapped here like we did.

Pm me! To much to post. Jeff Kittle (owner) Has never…read moreresponded to my concerns. Just google Kittle properties and see the awful his properties are managed Turnover of staff is very high due to poor management. Again. Google it Please don't rent there, I am renting a authentic luxury apartment for 300 less !!

I am writing this review to document a serious and disappointing experience I encountered after…read moremoving out of Springs at Westport in Port Charlotte. After properly terminating my lease and moving out, I received a notice from FPL informing me that my account was being closed because a new tenant had already moved into the unit--approximately two weeks after my move-out date. Despite this clear confirmation that the apartment was re-occupied, Springs at Westport is still attempting to charge me thousands of dollars in fees. A few days later, Springs at Westport contacted me again and stated they would be sending this balance to collections, even though the unit had already been leased to someone else. This situation is extremely concerning and unfair, as I am being billed for time I did not live in the apartment and for a unit that was already generating income from another renter. This experience has been stressful, unprofessional, and completely unnecessary. I hope management takes accountability and resolves this issue so that no future resident has to deal with the same treatment.

I found the springs after I looked at the next door Apartments which were substandard to my needs…read moreand found that these were much better and to my liking . The property manager was able to hold my apartment until my house sold as I had requirements due to my disability to be on the first floor and to have a walk-in shower of which there were limited Apartments . Since moving in last month I have enjoyed meeting my neighbors and working with the staff here there has been no problems except blown breaker which was fixed immediately . I plan on staying here a long time and enjoy the people that work here as they are helping me to transition from a homeowner to an apartment renter after 40 years . I would recommend the springs greatly for its quiet neighborhood and professional staff .

Lexi, Mary, and Matt were extraordinary people to work with. They were able to get me over the…read morelittle bumps in the road so I could live in these wonderful apartments. They were responsive to my questions and went above and beyond to ensure I had a great experience from the logisitcs and paperwork of moving in until move in day. My kitty and I even appreciated the little gift waiting for us the day we moved in. I love living in my new apartment.

This place is an absolute train wreck. First, this complex is NOT accredited with the BBB and for…read moregood reason. PLEASE save yourself the hassle and look at reviews from multiple websites not just google. The management and staff constantly turnover so there is never anyone in the office who has an ounce of a clue what they are doing. It seems like every month we have a new property manager who is just as unhelpful as the last. I went to speak with the current property manager, Brianna, who not only tried to kick me out of the clubhouse that I pay to utilize because she didn't like that I was upset and frustrated with the living conditions. But then proceeded to insult myself and her residents, implying it was beneath her to live in these apartments. I have been having issue after issue due to the incredibly poor quality of the buildings. I have even had previous maintenance men explain to me that the construction company was doing such a poor job building that they were fired. One building, building 12, had been condemned for almost a year before they started letting residents back into it recently due to major flooding on the right side of the building. Common issues in these apartments include but are not limited to: Incorrect electrical wiring causing fan speeds to be backwards and in some units, you have to pay comcast to come out and install a cable to the wall to be able to access internet. Some of the faucets are backwards, making hot water cold and cold water hot. Door handles fall off inside. The main door deadlock to the apartment is not secure (expect to have to tighten it every day). Walls paint will easily chip off exposing metal directly behind it if you even brush the wall a little to hard, then maintenance will refuse to fix it without sending you a bill. A/C units often break so expect to frequently have to call and wait on maintenance to come fix that. THE WALLS ARE MADE OF PAPER. Simple walking across the floor will sound very loud booming echo's to the bottom floors and you can hear conversations in other peoples units. Another big thing to note is certain people here get sympathy points and are allowed to break the leasing contract however others are not. I have put in well over 25 combined reports (20ish to the office before the curtesy officer and about 5ish since they got a curtesy officer) of my upstairs neighbors blasting music, screaming, and stomping/ jumping (which imagine how loud that is considering walking is a jump scare) between the hours of 12am and 6am. Per the lease, quiet hours are 10pm-7am and excessive noise during these hours is considered a lease violation. Of course due to the constant staff turnover there is no official documentation of complaints to the office leaving just the 5 with the curtsey officer who told us he doesn't always have time or isn't always awake to come confirm the noise, making the complaint a "he said she said" situation. Us on the other hand if we accidently leave our trash can out for a little too long we get a $25 fee. We have respectfully asked to terminate our lease due to a current safety issue between the upstairs ternate and I and to my knowledge, they will not honor it without charging us almost $4,000 to move. I have tried contacting corporate, who according to property manager, Brianna, received my call and contacted her rather than contacting me, the resident with the complaint. Brianna has also refused to give me an email to corporate to create a paper trail stating she would email them and CC me on the email. It has now been 5 hours since that conversation with no email. I went in around 3 hours after the initial conversation to check in on it to which she informed me it was more important to her to walk empty apartments then to help a resident get approximately 9-10 months of issues resolved by taking 5 minutes to write an email or to simply just give me the email.. Unless you really enjoy terrible management, constant problems, beaten down apartments, lies, and throwing away money, I do not recommend Kittle properties!

A couple weeks ago I accidentally left my phone in an Uber....come to find out, the driver lives in…read morethis community. Unfortunately, he did not give me his apartment number along with his street address (his broken English may have been the reason) so I went into the office to try and locate him. The Manager on duty was Melanie Brown, and she could not have been more helpful. We did get it resolved eventually, but I did want to mention her by name because of her kindness and professionalism. I also noticed during my time there that everybody she interacted with was treated with friendliness and kindness. She is a great asset to the company!

I actually love my apartment unit but the one star is strictly due to management. They are rude,…read moreheartless and take forever to respond to any message. Just like other reviews mention, they find and make up any reason to charge you more money. What disappointed me the most was the even during a hurricane, they showed no compassion and were reaching out about a $25 fee when I (pregnant) was trying to stay safe and stock up on emergency supplies.

*TOO many maintenance issues... either Not completed,completed incorrectly or ignored! *Improper…read morelighting throughout complex. Security Problem! *The parking lot/roads are full of potholes. *RATs run rampant throughout the exterior of the buildings. *Valet trash pickup insuffient! Pickup is either too late or not at all. Yet we continue to be charged $27 a month for this service. *Kitchen cabinets are coming apart! Plastic edging is not adhered and is tearing. *Faucets in bathroom and kitchen are old and visable with oxidation! Also water flow poor and erractic due to deposit build up. *Sur charges for so called amenties are crazy high... in excess of $200 per month! Take my advice! DO NOT MOVE HERE! You will be sorry!

Do not live here I've had mold above my dry food storage for over 9 months and after 3 work order…read moreattempts they finally painted over it. Besides the massive amount of cracked seams from windows and entry doors allowing sugar ants to infest every inch of the apartment it was not a pleasant experience living here by any means.

the roaches are horrible they are in your food before you . too cheap to spray whole building…read more1 apt at time so the roacches just move to another apt and come back reallly gross

I've been a resident since 2015 & appreciate the many changes made and continuously made to make 7…read morepalms a lovely & comfortable, contemporary community. The staff is always friendly, maintenance team seems on the go all the time. I understand the unforeseen work orders they may have that push back mine, once they get to me they've always asked for feedback on the work order. I greatly appreciate them and their hard work! I have grown quite fond of this community has been a major part of my growth in my independence & living on my own. Thank you 7 Palms!