I've had a great experience living here. The community is clean, quiet, and well-maintained, and…read morethe management team is responsive and professional whenever something comes up. Maintenance requests are handled quickly, and the staff genuinely cares about residents. The location is convenient, parking is easy, and the overall atmosphere feels safe and comfortable. I would definitely recommend this apartment and Britney and Madison are the coolest people and super helpful!!! This is a place for anyone looking for a reliable, stress-free place to live.

We are very unhappy with the management at Tropia Wellen Park. The elevator has been out of service…read morefor over five weeks! We live on third floor, carrying groceries up those stairs is getting very old. There are handicapped residents in this building. The fire door on third floor will not remain open. The theater and the golf simulator are frequently out of order. This property has very poor management company - Harbor Management Group.

Absolutely stunning community! Blown away by how nice the unit finished are, they have great views,…read morea beautiful pool, and 24 hour fitness center and much more. Gabby was so professional and sweet. I even had the pleasure of speaking with Andrew during my visit. I can't brag enough about the professionalism of all of the staff during my visit. I can't say the same for some other communities I went to in the area.

Awful and we pay way too much. No mulch for 2 years. Rusty grill. Broken...EVERYTHINGread more

The administrators Madison and Samantha are very professional and willing to help, offering good…read moreoptions for those looking to live in these apartments. As for the tenants, I am having issues with the ones living on the second floor-directly above mine. They harass us and attempt to impose their own rules upon us, thereby infringing upon our

Not a bad place to live but the noise level can be very loud at times. I've been here for 4 years…read moreand for the most part it is a very clean environment. The office staff are pleasant as well as the maintenance staff. I would recommend living here as long as you can handle the noise issue.

after traveling and moving over 1400 miles and starting my life over at 59 years old, the staff has…read morebeen nothing but gracious. The property grounds are beautiful along with the apartments being very spacious. I look forward to my new home with my significant other.

if I could give this place zero stars. I would. first of all, luxury?? The property manager…read more"jessica" takes the luxury, the class, and the reputation of this place to hell. She is by far the most rude, unprofessional manager that I've ever met in my life. SHE is the reason y'all don't get 2500/month from me anymore. She's nasty and extremely unchecked. She is the sole reason that I and 6 other families have left and will forever spread the word of mouth to NEVER move in! She ruined my snow bird stay at lakes of tuscana. She only should get what is deserved. STAY. AWAY. FROM. THIS. DUMP!!!

I have lived in this complex a number of years and I love it here. Residents here are like a…read morefamily...and the management/maintenance team we currently have is by far the best we have EVER had. Unika cares about the residents like they are her own people. And Keith and the maintenance team are first rate. You have a problem they are on it right away. Joe S.

I like the management team. The front office and maintenance. Really nice area to live.read more

Do yourself a favor and avoid this location. The staff is extremely unprofessional, especially Ann…read moreMcKay. Anytime I had an issue that needed to be taken care of, she was and cold and twice she failed to have a maintenance guy come to my apartment. She set up my time for move out, and when I came in with my keys, she told me that I would have to wait another day. When I asked her how long it would take to get my deposit back, me that IF I get my deposit back, it can take at least 30 days. She was snotty and disgusting. As far as the apartment goes, there was a roach issue. I also found fleas in my apartment, and when I contacted the office to let them know that the carpets needed to be cleaned, they completely I had to hire a professional carpet cleaning company. They either were from the previous tenants or From out in the grass. Constantly, the lawn service was neglected, most of the time the grasp being dry and crusty as they were not watering. I cannot count how many times the pool was shut down and we were not allowed to use it for days if not weeks on end.

I just moved out 10/3/25, when I first moved in I was told in between each tenant they replace the…read morecarpets, because they're a pet friendly complex, and paint because they offer an accent wall so they do it regardless. Well add all that to the pile of lies this management tells people to get them to sign. I'm paying $60 for nail holes I could have just done myself and $270 for a new carpet. Renter beware! I was there one year and this was consistently my experience: The pet area was hardly ever manicured, so it gets infested with flees easily (they'll blame the dogs digging). The gates malfunction basically weekly so you're either trapped in/out or they're just left open. Same with the pedestrian gates. The water feature in the lake stopped working for months (was still broken when I left) so the water just sat there rotting and started to smell. People stopped picking up after their dogs in several areas and nothing was done about it. This past summer the pool was open regardless of several health and safety violations, so the FD showed up midday to shut it down (suspiciously opened like a day later). The amount of bugs I had in my apartment on the THIRD floor was puzzling. Forget 24 hours notice for entering your apartment, several (at least 3 I know of) tenants experienced maintenance men using their key and just walking into their homes while they were home! I was completely disappointed in every aspect of this apartment complex, and they couldn't even separate gracefully. I don't love being 'that person' to leave a negative review, but after I received my bill today (10/27/25) less than one month from move out from COLLECTIONS no less (they didn't even send an original to me?? I have perfect credit?? In this economy?! Plz.) I genuinely feel the need to protect people from this place. There are WAY better less expensive places than this establishment. Absolutely disappointed and happy to be out of there!

Kellie Smitha is very helpful and we're very happy with the house we rented. We had a couple very…read moreminor maintenance issues but these were resolved quickly. Brian and Dusty are also very helpful. I highly recommend Horse and Chaise!

My partner and I rented a home in Venice, Fl. for the months of February and March, 2025…read more Unfortunately our experience was less than we expected as the home was not ready for occupancy when we arrived on Saturday, February 1st. Because it was a Saturday the office was closed and we had to obtain our entry packet through a lock box. Our first problem was trying to enter the front door with the code we were given. The code was incorrect and we spent quite awhile trying to make it work. A phone call to Horse & Chaise was answered by a recording. We went around to the side and were finally able the get in using the keys. but to our dismay the paving bricks all along the side of the house were loose. An orange construction cone was on top. The pavers along the pool underneath the cage were also loose. This was a problem as our 4 and 2 year old granddaughters were coming on the 3rd. We finally got ahold of someone at Horse & Chaise on Monday but although Brian came and took pictures, it was over a week until the pavers were repaired and as we feared our granddaughters tripped and fell. It was several days until the code was changed so we could access the home through the front door. There was a CharBroil gas grill out by the pool under the cage. It did not appear it had been used in some time. It was rusty and the warmest it got was 250 degrees. We used it once after scrubbing it with a brillo pad but our food had chunks of rust and metal on it. We went to Ace Hardware and bought a small grill. Also evident was the cockroach infestation. We killed several. Finally, the bench alongside the bistro table in the Florida room was missing a support rail and was wobbly. We approached Horse & Chaise regarding some compensation for our less than satisfactory experience. We were rebuffed. Think twice about renting through Horse & Chaise.

I am writing this review to document a serious and disappointing experience I encountered after…read moremoving out of Springs at Westport in Port Charlotte. After properly terminating my lease and moving out, I received a notice from FPL informing me that my account was being closed because a new tenant had already moved into the unit--approximately two weeks after my move-out date. Despite this clear confirmation that the apartment was re-occupied, Springs at Westport is still attempting to charge me thousands of dollars in fees. A few days later, Springs at Westport contacted me again and stated they would be sending this balance to collections, even though the unit had already been leased to someone else. This situation is extremely concerning and unfair, as I am being billed for time I did not live in the apartment and for a unit that was already generating income from another renter. This experience has been stressful, unprofessional, and completely unnecessary. I hope management takes accountability and resolves this issue so that no future resident has to deal with the same treatment.

I found the springs after I looked at the next door Apartments which were substandard to my needs…read moreand found that these were much better and to my liking . The property manager was able to hold my apartment until my house sold as I had requirements due to my disability to be on the first floor and to have a walk-in shower of which there were limited Apartments . Since moving in last month I have enjoyed meeting my neighbors and working with the staff here there has been no problems except blown breaker which was fixed immediately . I plan on staying here a long time and enjoy the people that work here as they are helping me to transition from a homeowner to an apartment renter after 40 years . I would recommend the springs greatly for its quiet neighborhood and professional staff .