Ordered pet containment system. After 8 weeks still no product. This is a Chinese company, not…read moreAmerican. They shipping is never updated. After 8 weeks it says "its on the way ". Learn a lesson from someone who knows, find it somewhere else.

Paid over $44 and never received order. Wrote to them and they said they were looking it and would…read moreget back to me within 48 hours, and they didn't and still didn't provide order.

The staff was so welcoming when I arrived. They were also knowledgeable and helped explain the…read morekitty snacks. They had a great selection of pet supplies. The store is clean and well stocked. I loved that the cats in the adoption room had plenty of space, toys and food/water available. Check out was a breeze. Make sure you sign up for their rewards program. Near the door, they had a photo booth for your pets. So cute! I will definitely visit this store again.

This pet store was in the same parking lot as the Cat Hospital that we go to. It was extremely…read moreconvenient to walk into this store and shop while our cat was having his check-up! The store was pretty large, in my opinion and FILLED with anything you could imagine that you'd need for your pet. They have hand sanitizer available right at the entrance for COVID, along with a statement on the door that they require masks upon entering as well. The left side of the store has plenty of dog food, toys, clothing, and gifts. The right side has everything for cats such as huts (average price of $80), natural toys, leashes, food, raw diet food, treat toppers, and clothing. I'm getting more in depth with the cat side since we only have a cat and were shopping on that side only. The woman, who I assume is the owner, was EXTREMELY nice with helping us find the perfect food for our Bengal. She took her time explaining everything to us in great detail, and never once rushed us. She really made us feel like a valued customer! The amount of information she knew about the different products of food they sell blew.. our.. minds. The information she was giving us ranged from where it came from, what the benefits were, what fit our cat the most, how the brand makes their food.... everything! She knew her stuff, that's for sure! She was extremely helpful and wanted to make sure we were completely satisfied, and never once tried to pressure us into buying anything. She was very open minded and positive with how she interacted with us! The prices are very reasonable. They are fully stocked with every item they sell. They do some small discounts if you buy in bulk. It's extremely organized with how they have the layouts of their products throughout the store. You'll definitely walk out of this store with something in your hand. It looked like they were even doing a photo shoot with Santa and your pet in a closed in room as well! I'm overall VERY impressed with our whole experience. We will definitely be coming back and supporting this business. The customer service we got is half of the experience, and knowing you're getting the exact thing that your pet needs is the best feeling. They really know everything about their products.

Always helpful and friendly staff. Fish and aquarium plants do well, really everything' you look…read morefor in an aquarium store.

Very good selection of saltwater care products. There are a good variety of invertebrates to choose…read morefrom. The coral selection is also varied and beautiful. I enjoyed this shop and the atmosphere inside was pleasant. A staff member made their rounds to each customer to see if they wanted help yet. I read all the reviews on Yelp before visiting and it is clear to me that only people with a chip on their shoulder, maybe competitors in business, are posting such negative "stories". And that is the problem with bad attitudes, you will never be successful until you fix your attitude first.

I recently took our two dogs, Cooper and Sadie, to the PetSmart groomers, and I just have to give…read morethe highest praise to Angel for the phenomenal care she gives our babies every single time. Cooper is now three years old (he's our big Labrador/Newfoundland mix, over 100 pounds!), and Sadie is 11 (our sweet American Pitbull and Siberian Husky mix). From the moment my husband and I arrived, Angel was prompt, kind, and ready to take great care of them. Even though it was busy, Angel greeted us right away as soon as we walked in the grooming door. She checked us in smoothly and handled Cooper and Sadie with so much patience and love. What really stood out to me is how calm Cooper has become thanks to consistent visits, Angel even mentioned how proud she was to see how well he's grown into the grooming routine. It means so much to us to know that our dogs feel comfortable and safe with her. Their coats came back shiny and beautiful (I always get the Furminator treatment!), and they looked so happy and well cared for when we picked them up. Angel truly goes above and beyond, not just for our dogs, but for everyone's. It shows in how my babies react when they see her, they know they're in good hands and their whole energy calms down. That says everything to me about the trust she builds. I'm so grateful for Angel and the love she puts into her work. She's a true gem, and my family appreciates her so much. Thank you, Angel, for always taking such great care of Cooper and Sadie!

Good PetSmart - overall. Most interactions I have had were great, except one where the employee…read morewas too lazy to advise eon stock of a product. She said "I think they are on aisle..." and when I replied. that I didn't not see them there - her response was "well we are probably out, I think that is where they would be" and she walked away. I found someone else who looked in the two places they might be, then her little device and told me they were getting some in not he truck that just arrived. Check back tomorrow after they put everything on the shelf.

I bought both my fur babies here. Theodore I got in April and Eleanor in November. I love them…read more Both healthy, happy and full of life! No issues with either of them. Elizabeth is amazing. I went through the process with Elizabeth with BOTH of my puppies. She was very helpful and made the process easy. Communication was great. Highly recommend

We love our puppy, but we were sold a puppy with a level 3/4 out of a possible 6 heart murmur that…read morewe need to seek treatment for. Happy Tail Puppies' vet signed off on the last health check that there were no issues. I had our puppy Seen by 2 separate vets and both agreed on the diagnosis. My discussions with the owner to get a refund to be used to treat the puppy's condition have yielded nothing so far. Also our experience with their training program was a huge disappointment. My puppy is not motivated with treats which seemed to be the only way the trainers knew how to use. Our dog was returned to us with no successful training. I don't recommend this business or its training partners.