Very unprofessional! Called them for tree trimming. They did a quote same day / Saturday, a week ago/, a little pricey, but I had to take care of it asap. They suppose to come Wednesday morning, 9:30ish I called, they said they will come at 11. Then they called me around 10 am that they can't come because they have a lot of emergencies , OK understandable, rescheduled for Saturday morning /today /. Aaannnddd nothing, No Show! No Call! All day. Well I guess I'm hiring someone else 4 the job. Horrible customer service, they never answer the phone, well they will call u back after a while. I do not recommend them!!! Just a waste of time with this company. read more

Jessie and his father did a great job. I sent them pictures of the damaged three trees at my mother's house. They immediately came to my mother's house checked the damage to the three trees and texted me a quote. Their quote was much less than the other two quotes I received. They cut down the three trees and removed the stumps the same day. They did a great job and for almost half the price of the other companies that sent me a price. The pictures below are of the three trees. I do not have pictures of the the trees and stumps that were removed, my i phone was filled to capacity and I could not take pictures. Charros Tree Service did a great job. read more

Charros Tree Service - Tree Services Near Me

Jesse and his team were great. They are able to remove a bunch of trees from my back yard in a matter of hours down to the stump in the middle of winter. We were pleased with the pricing and service. They did a great job cleaning at the end and we easy to work with. He was not late and followed through on all of our appointments. We will plan to use them again in the summer to plant new trees. Overall it was a great experience and we would use him again without question. read more

Honest customers give honest reviews. The guys at Charros came out to my house and cut down a large maple tree in my backyard. The guys were all nice, they were easy to get a long with and had a good sense of humor. The type of people you want working for you. The job that was done was great. From start to finish the process was smooth. If you're looking to get work done I recommend you go with these guys. Call them for a quote. read more

I hired Charros Tree Service December 2018. The owners son inspected the area and emailed me a quote for tree with stump removal. This company removed the tree, but left the stump. After a long discussion the owner removed the cost for the stump. Unfortunately, owners son called the next day and threatened us. He said he was going to damage to our house and hurt our children. We contacted the police and filed a police report with Naperville police department. read more

I've used their service twice now at both my residence and rental house. They did the work to my satisfaction and prices are competitive. They have removed stumps, taken out shrubs for me, cut down dead tree, and trimmed branches. Will definitely use again. read more

I had a really big tree leaning against another one at a 45 degree angle. It was a huge tree, like the kind you can't even wrap your arms around. It was right behind my house and could have fallen in our yard at any time. These guys did a great job of safely brining it down and at a super fair price. Highly recommend! read more

After seeing the website on Monday 5/11/2020, I called for firewood delivery. Jessie, the owner, said that the price on the website was wrong and he needed to talk to his "web guy". I explained that the price shown, $130-$140, should be honored and that he is demonstrating false advertisement. Jessie didn't seem to be a man of honor. He refused to honor the published price and raised his voice and told me he was canceling the order on my referral as well. I returned to the website yesterday, now he has a COVID19 disclaimer and the firewood "TAB" has been removed. That's pretty fast contacting the "web guy". He must have decided to sign into his own page. after reading several or the reviews, I am happy I and my cousin cancelled our orders. Jessie seems to need anger management classes along with business ethic classes. If I could give negative stars I WOULD. read more

A guy came out to give me a quote. I provided pictures beforehand. He was supposed to be here at 9. Didn't respond to my texts until 10:28, and finally showed up at 10:55, so I was already not at home. Price was reasonable, but he thought it was a waste of time, of which he informed me (I provided pictures before he came out, mind you). He continued with racist insults over text after hanging up the phone, after I informed I'm expecting more quotes, so won't give him an answer today. Needless to say, he won't be coming back. read more