If you have any option at all, it's better than this. I can't understand why every customer they…read morehave doesn't leave and can't believe they have enough customers and money to afford their stupid tv commercials.

Wow recently purchased Nulink servicing Coweta County in GA. The service speed improved but…read morecustomer service is horrible. Calling into customer service and speaking with an agent is akin to speaking with a first year high school student. The customer service portal is horrible and lacks functionality. The cost of Wow/Nulink is expensive; $65 per month with no additional features. If shopping for internet in this service area, I would recommend looking at AT&T first or another option besides Nulink.

Kirk and his team are simply amazing! We've been using Kirk for years and always recommend him…read morewhenever someone needs TV, or Sound equipment installed. Recently, we needed (well, wanted) a new sound system. Not only did Kirk deliver exactly what we needed (well, wanted) in a very timely manner, he also did it at a very resonable price.

We called one day and Kirk showed up the next day for the work. It was A LOT of work. Three large…read moreflatscreens; two wall mounted. Kirk did a fantastic job! I would highly recommend his company to anyone.

While Spectrum itself may be a few stars short, this location, and specifically the service…read morereceived from Scott, are easily four stars. Swung by this Spectrum location, which sits just off of Millard Farmer about a block from the Bullsboro intersection. Was after a bit of information relating to my fathers bill and how we could edit his cable to get the bill a bit lower. Scott was very helpful and provided lots of information, options, promotions and also understanding for the situation. The space is small, but well-kept and clean. Overall, Scott was stellar and Spectrum is less than, but this location does what is needed.

I called customer service to switch my address on my account. Frank from Texas was an amazing help…read more He answered all my questions, told me all my options, and helped me get the best price.

Product is so-so. Channel guide works intermittently. In-store service is good. Customer site…read moreservice is abhorrent. Their technician was the only contractor to enter our new home without either removing or covering their shoes - in January, with slushy, muddy approaches. He also left all his wire trimming detritus on the floor, wherever it landed. Here's what our yard looks like more than 18 months after installation. I guess the customer is supposed to bury their excess cable? They have no plans to return. Our entire development looks like this.

I know Charter's reputation. We deal with them in SC as well and have had some issues, but they are…read morealways eventually resolved. My parents had only had Charter for a short time before my dad passed away. When my mom and I went to the local office to change service into her name, Terri helped us quickly and treated us with such kindness and respect. The same day, after business hours, my mom's phone service curiously went out. After speaking with two different "customer service representatives" at the national call line, nothing was resolved and it was recommended that we exchange our modem at the local office. A service call was also made for THREE DAYS LATER. As I was leaving for SC the following day, this was not an option. I wasn't going to leave my recently widowed mother without phone service. So, the following morning I showed up at the local office with modem in hand, and luckily had Terri helping me once again. I was first told that the call center was wrong, and I could not exchange a telephone modem. This has to be done by a technician. She immediately put the wheels in motion to have my mother's phone service repaired that day and assured me a technician would be at the house between 1-3:00. At 2:55, a friendly technician showed up and within 10 minutes, service was restored. As it turns out, the problem was an error made by a previous technician and it was just a fluke that the service went out when it did. It was also something the national CSRs should have been able to help us with over the phone but they were/are obviously inadequately trained, which is distressing. So, the five stars are not so much for Charter as a whole but to the local office in Stockbridge. We are thankful the issue occurred while we were in town so we could help my mom with the resolution. We also thank Terri and recommend a raise for this very kind and compassionate employee who knows how to get the job done.

(08.10.2025) Another successful service from QRP!!! I decided to upgrade my Smart Locks and put a…read moreproject out on Yelp. As QRP was a company I worked with previously, I reached out with them directly for a quote as well. Not only did their price beat everyone else's, they were also able to provide me a next day appointment. The process to confirm the type of lock I purchased was simple. The booking time confirmation was simple and the communication with Herb was direct and effective. QRP has created a promoter experience for me once again and I am thankful. Great service. Great pricing. Simple process.

We needed the a few rooms a hallway and stairs done. QRP had the best price and he was early for…read morethe appointment (I like that in a company) the service was spot on, and the quality of work was great! I forgot the gentleman name but he was very perfessional at all times. When the time comes I will call QRP Home Service again. I recommend this business.

Did a great job. Fast communication and arrived on time. Really nice guys…read more I would hire them again

Did a great job! Even cleaned up afterwards. Will definitely be using their services againread more

I will not use again. But, tech was a nice guy! Thought services were more extensive than what I…read morereceived for the price.

They cancelled late on first appointment. No show for second appointment. I called 3 times and…read morewaited over 30 minutes on the first time and then i left my number for a call back. Next 2 calls I left my number or a call back. No callback and its been 9 hours.