Ryan was a wealth of information when we upgraded 2 or our lines. He made the transition very easy.read more

I needed new service on two phones. One phone was located 12 hours away and it was practically a…read moredead phone from a competitor phone company's inability to perform customer service. The other was transferring my service from a company I was retiring from, neither of these transfers are easy to do, The store employees in Exmore performed their jobs flawlessly. Thank you!!

Zero stars. Don't make the mistake of signing up with Charter!…read more Look at Charter's terrible reviews everywhere. Consumerist magazine (not-for-profit subsidiary of Consumer Reports) calls Charter the "worst company in America." It's no wonder Charter went bankrupt a few years ago. This sleazy firm's business practices include: - cutting your satellite cable, then insisting that customer fight with Charter's 3rd party unlicensed contractor instead of honestly owning up to their mistake and correcting it. - moving your first bill due date ahead after first bill, without prior notification (told this is a "standard" Charter procedure on 2nd bill) - insisting that customers wait 45 days (unbelievable but true) for Charter's Autopay system to take effect, then warning that double payments may occur when customer attempts to make a one-time payment prior to the interim due date (as a safety measure) - moving from CSR agents in South Carolina to the Phillipines, where they lie to customers by claiming healthy account status with zero problems and confirming Autopay sign up weeks ago, then cutting off all services including (Emergency 911) shortly thereafter, without prior notice - migrating from helpful humans to speak with or chat online (about no-service issues) to worthless automated systems - poor no-service reliability I really wanted to love Charter. Our credit history is well above 700 and we always pay bills on time. But after several serious attempts to cooperate with Charter, acting as a good customer to straighten out their billing errors, all of our attempts have been futile. I recommend that prospective customers view the 800+ complaints about Charter on another website, plus other sites, before wasting your time. If you like unethical business practices, you'll love Charter!

We've had nothing but poor service from them. They refuse to give us cable internet so we cut…read moretheir service. It's a simple as activating it and they don't want to do it because they feel they won't be making a profit. This completely infuriates me.

I was on board to switching to Spectrum mobile. The customer service representative who put my…read morebundle together was amazing. Went to the Chincoteague Island Spectrum store to get some help. Donna Dale was one of the rudest people. No hello, no smile and not helpful at all. Came home and canceled my mobile with Spectrum. One person, who doesn't know how to be friendly, will lose customers for you. I won't be back.

We have Spectrum for our vacation home. We received a call from a technician when we were not there…read moresaying he needed to get in our home to update our equipment because we were slowing the neighbors down. So we get back in our house, make two trips to the Spectrum store to replace our modem. Still have to have a tech out. The previous one had shut off out Internet outside and there was nothing wrong with our router and modem. The new tech had no idea what the previous tech was talking about. So we had a service call in the time of Covid for NO reason! I am so mad! The one star is because when it works,it is fine.

Recently Bloofiber began providing service to our community in Ocean View, DE. They have been a…read morepleasure to work with them and I can not say enough about the service. Unlike our previous carrier the wire was buried the same day as the install. The work was done well and has worked flawlessly since then. Speed has been as promised and perhaps more importantly there have been no drop outs. We rely exclusively on streaming video and the previous carrier's system was so unstable it was not uncommon to have the video stop to buffer more data. I'd highly recommend them.

First off, I'd have to agree with many of the customer service reviews that others have given…read more Customer service for me has been nothing short of awesome. Employees are attentive and definitely do their best for whatever issues that I am having. I've gone both to their location and talked with them on the phone. I've had them talk me through setting up my new router/modem combo with the most compatible channels. Every time I call I am always called back. Chris is who I've talked to especially a number of times who doesn't tell me what I want to hear, but offers other solutions and sets me up for what I may need. This is why I give it 4 stars right off the bat. Only reason I cannot give Metrocast a 5 star rating at the moment is because I have had many issues with my internet since using them this past May. I'll be in the middle of homework and my internet will cut off. Granted, I'm one that deals with things real well, so if I had called earlier I probably could have gotten it taken care of much earlier. But I didn't. Still not sure if this issue has anything to actually do with Metrocast themselves or my actual house, but I will find out Monday when I have a tech come out and find out why I keep having so many T3 and T4 errors. Definitely saw these reviews, however, and wanted to say something. Not sure about many of you, but I've had about 5 different internet providers over the course of my adult life, and I always have some sort of problem with them. At least Metrocast has good customer service and will work with you. So on that note, work with them a little and they will be sure to work with you. Update: Changed stars from 4 to 5. Joe came out (Great guy, went outside and tested wires, went into attic and tested wires, sat down and looked at my modem/router info, etc.) and found it was not Metrocasts fault or lack of trying. Connectors in my house were loose, wire was pinched outside among other things. Joe fixed and explained everything to me and now my wireless is great. This is more than can be said for the internet I had when I lived in other parts of Maryland, North Carolina, Florida and Okinawa. Great company, great customer service and great employees. Definitely appreciate their time and effort. 5 stars all around.

Worse service ever, overpriced for what you pay for. Constantly going out, I pay for the highest…read moreservice and I get spotty connection if I have over just 2 phones connected to it. Cant wait to not have to use them anymore.

5 Stars from start to finish, requested a quote through Yelp Projects, got a quick response and it…read morewas best price from all the responses. We picked a date/time and asked for (1) Flat Mount and (1) Swing Mount and they had the parts at a reasonable price. Constant communication up to arrival, which was great. Marcus arrived in a company vehicle with all his equipment and the two mounts. Marcus was awesome, he slipped on shoe covers before going upstairs. We showed him what we wanted and he went to work. I told him that if he needed help to mount the TVs once he placed the mounts on the wall to give me a shout. I went downstairs, and barely heard him working. He worked so quietly that my nervous pup didn't even bark or get anxious. Marcus worked fast, told me he was done, and he had the TVs mounted on the wall. The swing arm mount is perfectly placed and moves smoothly. It is just what I envisioned and hoped for and no mess. Marcus gave us the different payment options, price was as quoted with no changes. Marcus told us to call if any issues. I highly recommend Marcus & TV Geeks !!!

I highly recommend TV Geeks. Marcus was on time, very polite, friendly, trusted. One can tell he…read moreknows what he is doing. 100÷professiobal. Exceptional service!!!