Jeff at ACA Automotive delivered some of the best customer service I've experienced. His…read morecommunication was prompt, professional, and transparent from start to finish. He kept me updated throughout the entire process and explained everything clearly. What impressed me most was his honesty and knowledge. He was well-versed in my warranty coverage and, instead of guessing when a question was specific to my warranty provider, he told me exactly who could give the definitive answer. That level of integrity is hard to find. No gimmicks, no pressure--just straightforward, honest, and exceptional service. Jeff made the entire experience stress-free, and he's a true asset to ACA Automotive. I highly recommend working with him.

ACA Automotive is fantastic. I had a number of repairs that needed to be done on my car and…read morecouldn't do them all at once. Jeff walked me through what repairs were best for me at that moment, completely transparent and helpful, never trying to push additional work onto me. Came back nine months later to finally get to the deferred repairs and Jeff remembered me, had his notes from the last repair ready in the system, and got the work done more quickly than expected. I've never had anything but exceptional service from this place. Highest recommendation. Jeff and ACA Automotive are the best.

I cannot say enough good things about Euro Car Masters! Took my car here last week for an oil leak…read moreafter dealing with a very frustrating experience with the Volkswagen dealership; finding this shop was truly a breath of fresh air. From the beginning, they were helpful, transparent, caring, considerate, and affordable. They actually took the time to explain what was going on with my car in a way that we could understand, instead of just handing us paperwork or sending us links and expecting us to figure everything out ourselves. A special shoutout to Brendan, who helped us throughout the process. He was absolutely amazing, patient, honest, knowledgeable, and genuinely seemed to care about making sure we understood what was happening with the car. He made an already stressful situation so much easier for us, and he definitely deserves recognition for the way he treats customers. There was no pressure, no runaround, and no feeling like we were being taken advantage of. Their pricing was very reasonable, especially considering the quality of service and attention they provided. It is so hard to find a trustworthy shop, especially when dealing with European vehicles, but Euro Car Masters (Long Beach) definitely earned our trust. We will absolutely be bringing my Volkswagen back here for any future service or repairs. Highly recommend them!

I took my Bmw E92 M3 for inspection after buying it pre-owned to find out for any leaks and general…read morecheck up. I told them that I saw possible leak on the oil drain plug. Report showed leaking drain plug and needs new rear brakes and differential service. I let them replace the drain plug and differential service. When I got home, I still noticed oil leaks. I paid another shop for inspection ( bmw specialist) They found leaks on the air separator and oil filter housing. I had leaks resolved at the same shop. They also showed the error ( ghost code for the alternator) which they cleared. Did not get any obd testing result from Euro car masters. I am just disappointed for Euro car masters did not do a thorough inspection. I feel like they are more focused on replacing brakes, oil change and regular maintenance. I live near the shop but won't go back there anymore.

we brought our vehicle to Orozco's for an electrical issue, taking a chance they could help us, and…read morewere very very happy with the service we received from the manager and the technician assigned to our vehicle. the technician needed to be a specialist (why we chose Orozco's!), and we were impressed with the roster of professionals there, as well as the expertise applied to resolving our vehicle's problems! we are very grateful for the thoughtful and timely communication and the enthusiastic personal service. i'm not going to say this happens very often, but i felt their dedication to our vehicles challenging issues likely took more time than they assessed, yet they honored their estimate and kept us informed throughout, making the value of our visit exceptional. highly recommend Orozco's, they have earned our loyalty.

These guys are so respectful and do excellent work. I took my Ranger in last week for oil change…read moreand they also did a 30 point inspection... my cost out the door was less than Valvoline and one of the things that needed attention was transmission fluid exchange. I was told for years that it was sealed and couldn't be done. This week these guys did it. Such a huge difference in handling! These guys (and gal) are absolutely no pressure and are self aware regarding repair costs, that I feel like I have time to fix things and not worry about high costs all at once. I could go on all day about them, but for sure I'm so glad that I finally found them. I highly recommend them!

Thank you, Manny, for your fantastic service and for going above and beyond to help me select the…read moreperfect tires for my car! Your knowledge, patience, and willingness to answer all my questions made the entire experience so easy and enjoyable. Your kindness, professionalism, and customer service are truly top-notch. It's not every day you come across someone who genuinely takes pride in helping their customers and making sure they feel confident in their purchase. I truly appreciate the time and care you put into helping me. I couldn't be happier with my experience and will definitely recommend you to my family and friends. Thank you again, Manny, for such exceptional service!

These guys were great. I came here to replace two of my tires that were insanely expensive…read moreeverywhere else I looked, and these guys were honest and reasonably priced. If you message them through yelp, be aware that you may have to follow up, but it's only because they have so many messages that it's tough to manage. Overall, it was a very positive experience, and I'm really glad I took my car here. Absolutely recommend them.

Eddie, Josue and Steve are all very professional and amazing at what they do. They were about to…read morefix my issue with My AC concern and was able to do so very reliable! i will definitely come back for maintenances, they will help you Thank you!!!

Hey there, curious Yelper, I'm happy to say this is the best auto service shop around. Orozco's…read morewasn't my first choice; I have a 1984 Toyota Van, you see, and I live in Eagle Rock, so I hadn't even heard of them. I had a very complicated electrical problem, and Orozco didn't hesitate to take the time to solve the issue. I met with the mechanic working on the van; he was familiar with older Toyotas and was able to point out the issue with just a pre-work inspection. I must also say that although it took them longer than we had initially agreed to, they were more than willing to stick to the prior deal, and I was not charged. I am going to be bringing my 2002 Subaru Forester Sport Utility to them to get some kinks out that I'm experiencing. I now have a favorite mechanic, who's fast, honest, and friendly! No matter how far away you are, Orozcos is worth your time, and I can guarantee that after speaking with a few of the mechanics and being in constant communication with the managers, your car will be in the best of hands. Thank you, Orozcos! Cheers, Odinn

I've been going to LB Walker Automotive for the last 12 years or more. Sal has helped me with my…read moreMercedes and saved a lot of money instead of going to the Mercedes Dealership. Saved thousands of dollars with all my maintenance annually, tires you name it. That can do it all. Thank you thank you Sal. Jim Dragomir

LB Walker Automotive is absolutely the best! Sal is incredibly helpful in getting our car problems…read moresorted out. What impressed me most was how fair their prices were...no overcharging, just honest work. Plus, they were super quick and got us back on the road in no time. Highly recommend them!

Used Yelp's business finder to get a few quotes for my two non-working low beam headlights, and…read morethis shop stood out right away. They responded quickly, were courteous, and didn't try to tack on a diagnostic fee just to take a look. When I dropped off the car, the technician walked me through their process, starting with the bulbs before moving into any potential electrical issues (which I really appreciated.) It ended up being the simplest fix: both bulbs were burned out. They had everything replaced within a few hours. Fair pricing, clear communication, and no upselling. I'll definitely be back for future repairs. Side note- they have the cutest shop kitten. ‍

I had been here once before and had a great experience, so when my car's AT light went on…read moreunexpectedly one night I called them first thing the next morning to see if they could get it in. They said they could and gave me a timeline for working on the vehicle that matched my needs. While I appreciate them getting me in on short notice, they consistently over-promised and under-delivered on when they would be able to work on my vehicle. They were able to diagnose a couple of leaks that they thought were the problem and sent me photos to show me what they were looking at. In the past when I've left my car at this shop for work they sent over a detailed estimate before starting the work, but this time I only received the verbal estimate over the phone. I drive an old car, which isn't worth much, and I did let the person know that I wasn't interested in investing more in repairs than the vehicle is worth. As it was, the two leaks were just over $1K to fix, and I OK'd the work to begin. After fixing the first two leaks, they then came back and told me there was a third leak, which would require a more major repair to the transmission and they would have to have their transmission person (who wasn't there that weekend) send me an estimate the next day. While I understand that it's plausible that the third leak wasn't something they could have originally diagnosed, it felt a bit weird that the photo they used to show me the leak was one of the original photos they had sent before starting any work. If the leak was visible in that photo, I'm unclear why they couldn't have diagnosed it earlier. The added cost of this additional repair definitely tips the scales of worth-it/not-worth-it to repair vs replace this car, so I wish I had had all the information before deciding to make the initial repairs. Unfortunately, despite stabilizing the ATF level, fixing the leaks did not resolve the transmission issue. On a smaller scale, they didn't check or top up the tire pressure, which most mechanics I've gone to have done as a courtesy when working on my vehicle. The day after I picked up my car the tire pressure light went on, and when I checked my tires all four of them had low pressure. It's a small thing, but especially when dealing with expensive mechanical items like cars, the small things matter a lot in creating a sense of security and trust with your mechanic. They did mention that they were under new management since the last time I had been in, which may account for the different experiences.

First-time customer and new resident of Long Beach - from L.A., so not that far, but enough to…read morerequire all new services - so glad to have found my new go-to oil change location. Fair & honest quote via Yelp, and professional & welcoming upon intake/checkout. No upsell, no other added fees/suggestions. Easy in and out on a Saturday afternoon.

Great place! Super quick and honest. I will go back. I was checked in and done win about 20 minutes.read more

I have been to this mechanic for several services and have been satisfied each time. My car is…read morerunning very well for an older vehicle! The value of their services is appropriate to what you receive as a customer. Also, I recently received a very expensive quote from another mechanic for a service my car needed and took it to Jamel and Celine. They inspected my car and ensured me that that service was not even necessary! I am not very knowledgeable about cars, so I deeply appreciate that they were honest with me at a time when I could very well have been taken advantage of and charged for something that was not needed. Jamel, Celine, and their team deserve all the business and positive reviews!

I have been taking my cars to Jamil for at least 15 maybe 20 years…read more He has always taken amazing care of me and gotten the work done perfectly and at a fraction of the cost of dealerships and probably did a better job He has helped me figure out issues with cars. He goes out of his way to help you when he can. He's also save me tons of money. I hit a huge boulder on the freeway ruining my wheel and he shopped the wheels for me saving me hundreds of dollars. I cannot say enough great things about him. I highly highly highly highly recommend him. He's a rare person to find as far as a fair and honest mechanic. And truly is.

Food was great, service was great, view and ambiance was great…read more Very happy with my experience!

Had a great experience with this mechanic. Communication was clear and consistent, he showed up on…read moretime, and got the work done quickly and professionally. He replaced my front air struts and everything went smoothly. The fact that he comes to your home is a huge plus--it saved me so much time and hassle. His pricing was very fair, especially considering the convenience and quality of work. He was also incredibly kind and helpful--he even took a moment to fix a small issue on another car for me, which I really appreciated. Overall, just a genuinely good experience. Great energy, very polite, and easy to work with. I would absolutely use him again and highly recommend him to friends and family.