A great place to get a home mortgage. We particularly have enjoyed working with Trina Batte, who…read morehas assisted us in getting two mortgages. She has worked with us to get the best interest rates/points etc. that ICCU has to offer, and we came back even when the rates were fairly high. Their rates are competitive with most banks/institutions (we won't mention the not totally dependable banks) Assistance is quick, response is good, and we are/were very satisfied with what we currently have in our mortgages.

Right from the start, this credit union has been the best place for my financial needs. From…read moremortgage, checking accounts, auto loans and savings accounts are all comparable and competitive with other financial institutions. The difference here is that the personal really seems to care about getting the best service. They follow up and provide the best customer service for their customers. Very happy with ICCU

Sketchy business practice. I'm a trustee and inheritor of a family trust created by my father. It's…read morebeen almost a year since the death of my stepmother. We have discovered some shady dealings and have requested a detailed history of the account. The credit union locked the account and after multiple visits and a lawyer the funds were transferred. Yet Westmark sternly denies us the requested history. WHY would any institution deny a legal accounting of the accounts history? I and my siblings should have the right to see how the account was handled, yet we still don't have that history nor any explanation from them. Guilty of account mishandling by this institution? Without that account history how else should I feel? I highly recommend seeking a more honest, and customer friendly Credit Union or bank!

Westmark is awesome. Their staff is friendly and so is their new online platform. The lenders make…read morethe loan process quick and efficient. Thank you to the Team at First Street, they are helpful and friendly!

Staff is always friendly and helpful. I prefer this location because they are welcoming. I went in…read moreto get notary services without appt and they saw me right away. It's a little farther of a drive, but worth it to be greeted with friendly faces.

Avoid this location! We made an appt at 2pm to open an account. When we arrived, the banker our…read moreappt was with told us we'll be with another banker, who was currently with another customer. At 2:20, we had asked if there was a reason the initial banker couldn't help us as we still haven't been seen. He stated "I have an appt at 2:30". After several employees later, we still couldn't get them to understand why taking a 2:30 appt before a 2:00 is poor customer service. Their reply was "we are trying not to keep pushing everyone back". Zero common sense and even worse customer service. Needless to say, this branch will not be seeing any of our business.

Unfortunately, sending a link saying it would better my experience proves my assumptions. I like…read morecustomer service. Your representative gave me the right number, I called, he never returned my call. A link will not help as I started the loan process through your online portal as you requested.

We originally got a home mortgage from ICCU when we moved to Idaho Falls. They did require us to…read morejoin ICCU by opening a checking and savings account, but it has been a good relationship. We also opened a "high interest" savings account where we deposit our mortgage payments, and ICCU withdraws at the right time. As for this branch, which was near our home, we don't use it much (so much is electronic these days), but when we do go here, everyone is friendly, courteous, and extremely willing to help. We've mostly used them when we needed cash for some reason, or for Notary services. We've adopted them as our "home branch".

I would like to thank co-founder Chris for doing his best to meet my demand. I was parting way from…read moreValued Merchant and he knew I will be no longer his customer. However, he still went above and beyond. He also educated me how this payment system works behind the scene, and I got to know a lot about this industry. I had a great experience with them. If you go with valued merchant service, you know you are in good hands!!

From the owner: Credit Card Processing, Merchant Services, Merchant Accounts, Merchant Processing Services,…read moreEcommerce, Mcommerce, Business Loans, Credit Card Cash Advance, ATM Machines, Gift & Loyalty Card Programs, Electronic Check Processing, Check Guarantee, ACH Services, Web Development, SEO, Advertising

I have to be honest, I have always been happy with Westmark. They are always friendly and greet you…read morewhen you come in the building. We recently went in for an Auto loan at the Eastside branch in Idaho Falls. There was no wait, we got right in to see the loan officer, Pegi. Pegi knows here business and explains everything clearly, We couldn't be happier with the service we received. This is our second car loan through Westmark. Keep up the great work.

This is the WORST place to call and speak to someone. I called and was told I was 28th in the queue…read moreline and would get a call back. Many hours (6) later I called again. I was 22nd in the queue line. What happened to someone answering the phone? The web site is just as bad. It is tough to follow. Very Disappointed. I used to love dealing with Westmark. Now I can't stand it. I could go into a local branch, but it is a 80-mile round trip.