Anthony F. Was extremely helpful and was very knowledgeable…read more He took care of all our needs in a professional way.

I would like to leave this review to express my dissatisfaction with the rebranding from Clark…read moreCounty credit union. The guest interaction is inconsistent at best, 50% of the time I encounter a team member that leaves me feeling unappreciated as a client and undervalued to someone who does business with them. Also attempting to dispute a charge for a restaurant item that I never received or consumed or departed the store with and they said it was some kind of a preference thing and they refused to reverse the charge. It's not so much that I didn't get the result that I was anticipating. It's the way that the business is conducted and the disc courteous, unprofessional verbiage. They seem to have a training system that needs to be revised, or team members are being allowed to figure it out as they go along, unfortunately for the general public. There are a number of other things that give the nice people at this institution a bad name, but I will just say that it's better to manage with the phone dysfunction then go inside to the building. TY

I recently had a meeting with Katherine Mark, Senior Preferred Banking Advisor, at the Green Valley…read moreoffice location. Katherine was simply outstanding. She patiently and courteously listened to my request regarding my different accounts at the bank and efficiently addressed the changes in my presence. Katherine then printed out the changes and provided me with the updated balances in the respective accounts. I have maintained my banking relationship with this particular branch since my arrival in Las Vegas in 1989 and it has been a joy. Over the years I have been assisted by many senior bankers and Katherine certainly shines in her amazing, professional and individualized customer service. She is indeed an asset to Western Alliance and I do hope that senior management gives her the recognition she so rightly deserves.

Super friendly and efficient staff. Transactions are smooth and quick, and you really feel a…read morepersonal touch. Convenient location and excellent service overall. Highly recommend this branch.

I would rate this as horrible every single time. I call the customer service number and they can…read morenever ever help and say you need to go to a branch every single time. I have POA since my mother died in January 2024 and have given it to them 4 times and they still have not attached it to the account. They suck so hard. DO NOT EVER USE WELLS FARGO UNLESS YOU ENJOY CONSTANT FRUSTRATION.

So snippy. I have five homes and about $10 million in loans between my homes and four businesses…read morewith Wells Fargo and I stopped in to get a simple notary signature and they wouldn't do it for me. Not only that but the girl was very snippy. I guess it's time to change banks.

this bank is a great place. Very nice people, they don't just treat u like a client but like family…read more! Wouldn't have my savings else where.

From the owner: First Savings Bank proudly supports the financial goals of individuals and businesses in the…read morecommunities we call home. Our services include checking, savings, loans, mortgages, cash management services, internet and mobile banking, agriculture banking and more. Our team of bankers work hard to deliver value to our customers, providing meaningful relationships, personalized products and services and innovative technologies. We are dedicated to making a difference in our communities, fostering economic growth and offering every person a better banking experience. Member FDIC and an Equal Housing Lender.

ATM works sometimes people in line they close a window so there's only one person working. …read more Always when you're in a rush!!!

Thank you so much to Jennifer H. ( Branch Manager) You are…read morethe true meaning of Great Customer Service ! I am a happy client.

Wells Fargo charges such high fees with no rationale. And they will not work with you at all. They…read moreare so rigid. They will not negotiate at all. I am moving my business accounts elsewhere. It is 2020. Wells Fargo, you need to learn to work with people. I will move my personal accounts in the future also.

I opened a secured credit card 1 1/2 years ago on december last year i received a letter…read morecongratulating me on my excellent management of my credit card and they said it would now be turned into a secured card and they would return my deposit. Its now been 2 1/2 months and they still have not returned my deposit. I have callled them several times and called corporate office. Everytime I call they have a different excuse and give me a different story. I am now looking into taking legal action and reporting them to the BBB. Stay away from this bank. After this case is closed I will be closing my account with them. Worst experience ever stay away

Jackie made my experience updating my family trust account a very pleasant experience. She was very…read morehelpful and made the whole process seamless.

No handicap assistance or seating. Having to wait in line for a teller to request a private…read morebanker. Tellers are loud & saying personal info for everyone to hear. Why do we have to tell a telerl our personal banking needs to get private help.

What a pleasure to find a financial institution that believes in values and excels in customer…read moreservice. When we walked into the bank to open our accounts we were greeted by Marlene and another lady informing us that they are busy but please have a seat and they offered us water. It was a pleasure to be acknowledged in such manner. My first impression of the bank was it reminded me of a good old fashion bank where you can be face to face with a teller and managers. Being of the "seasoned" age bracket, it resembled, to me, of a small scale, of the bank in Mary Poppins. Delightful. So far, I was very pleased with my impression of the bank and its employees. As we waited, we were offered water for a second time. Which was nice to know we were still being acknowledged. It was our turn to conduct our business. We were greeted by Heath Jacobson and was respected with hand shakes. I am most pleased with the quality of customer service that was extended. We opened two accounts and both transactions went smoothly. The manager, Heath, was very helpful and knowledgeable. He walked us through everything including setting up our Mobil app. Heath was very pleasant and it was obvious he promotes high standards and instills solid values to his customers and coworkers. We walked out being confident with our decision to change financial institutions to Nevada State Bank.

Heath helped me solve my issue with online banking very quickly and efficiently. He was…read moreprofessional and at the same time kind and patient. Thank you, Heath and Nevada State Bank.

One Nevada Credit Union off of Sunset and Marks in Henderson, NV is probably the finest financial…read moreinstitution I have ever dealt with. After my husband passed away four years ago, there were a lot of banking and financial issues and difficulties that I had to deal with. One Nevada very kindly and patiently walked me through each and every issue. Whether in person or on the phone, I have NEVER had anything close to a negative experience. They always go above and beyond to help me and then some. For example, I went into the branch today with my granddaughter and Miss Yvonne was so kind and helpful. Just a genuinely nice person. Again, she went above and beyond to help me with an issue that most banks don't handle. But, she found a way to help me with two separate issues I was having. One Nevada, you are stuck with me until one of us is no longer around. Love you all!!! Gail Howe

I had a wonderful experience with Yvonne Toves she over exceeded my expectations! Thank you so much…read morefor being awesome!

Hey yall! Since me…read moreand my fam own multiple properties in vegas, reason why I moved here from Cali, which we own out in Cali too, I've been to a hand full of Chase banks to do business. I went to a few in Henderson next to my vacation property. I've been to a few in Winchester next to my other property. All act the same! The same energy of professionalism each time while out here in vegas! Just wanna say thanks!

Kahell is exceptionally awesome at customer service! I had a tough week and lost my wallet and…read moreneeded to get my debit card canceled order a new one and learn how to use the digital version and he walked me through it very patiently. That is very much appreciated! Will be an honor to recommend all my friends family and colleagues Chase.