Jose was phenomenal. Great customer service and communication! Thank you, Jose for your professionalism read more

One Nevada Credit Union - Banks & Credit Unions Near Me - Henderson, Nevada

One Nevada Credit Union off of Sunset and Marks in Henderson, NV is probably the finest financial institution I have ever dealt with. After my husband passed away four years ago, there were a lot of banking and financial issues and difficulties that I had to deal with. One Nevada very kindly and patiently walked me through each and every issue. Whether in person or on the phone, I have NEVER had anything close to a negative experience. They always go above and beyond to help me and then some. For example, I went into the branch today with my granddaughter and Miss Yvonne was so kind and helpful. Just a genuinely nice person. Again, she went above and beyond to help me with an issue that most banks don't handle. But, she found a way to help me with two separate issues I was having. One Nevada, you are stuck with me until one of us is no longer around. Love you all!!! Gail Howe read more

Thank you Jose Mendoza. For the quick amazing service provided. I appreciate your help.

Ms. Yvonne was very helpful and professional. She told me about services that I was not aware of and was exactly what I needed. She needs a raise!! read more

Ms.Yvonne was a great help with credit building and getting me a new account made me feel 100% better about my day.

Great customer service by Jose Mendoza at the Green Valley branch. He was able to figure out why I was not able to pay my rent through the apartment portal. Stop by their office see if you can refinance your car or get direct deposit to this branch. And as always shop around for car loans. read more

Just wanted to say Raquel was amazing! Gave me all the information I need and more ! Thank you so much ! I'm excited to be banking with one Nevada credit union ! read more

Great experience. They were very helpful with all my needs. I will definitely use them for all my banking needs.

Raquel Marruffo was very helpful with her knowledge and expertise. I appreciate her patience and taking the time to explain options to me.

Overall customer service is excellent. Raquel was very sweet and understanding. I appreciate how helpful she was with opening a new account and for taking time to explain any questions I had, she is very patient. Thank you Raquel! read more

We opened an account with the help of Raquel at the Green Valley Branch and it was a very pleasant experience. Raquel was helpful, friendly and personable - a great combination for someone representing the credit union. The process to open an account had several options which she explained carefully and correctly, which we greatly appreciated. Thank you Raquel, and to all the staff at this location who made us feel welcome. read more

Raquel was very fast and friendly! I'm excited to have opened my account with One Nevada!

It was a very pleasant experience my associate was very helpful very quick and very patient

If I can leave no stars I would, the state run Banks suck, can't even get money wired to me going on 4 days now, from a Chase Bank to a credit union this should not be that hard, I have been on hold for two and a half days with two different departments, I have never in my life had an issue with money being wired to me, not only that but if I had a regular Bank like Chase which I'm about to go to as soon as my money hits if it ever does because One Nevada credit Union sucks and can't get their stuff together they will be losing my business I will be boycotting them I will be going on every page every review page and leaving the same review this is absolutely b*******, it's pathetic and it's a state-run bank but people like the stuff so..... read more

Tanez is very rude and unprofessional, makes you feel unwelcome. Not once did she say please or thank you, seemed like she did not have any patience while servicing me. read more

Raquel M. Helped me open an account and was very nice as well as informative about my new account I was looking to open.

I recently opened my checking and savings accounts here. I dealt with the branch manager Cindy Branby. She's an absolutely delightful person who made my experience fun all the way from exchanging mundane information to setting my secure questions. Then, the following day, I needed a cashiers check for a large amount. This time, I dealt with another delightful person named Abril. I was fearful that the amount would exceed bank limits, but she educated me to the fact that cashiers check amounts have no limits. Another banner experience. Now, when I need cash, I can take my UFO-adorned ATM card and open the bank door 24/7. So seniors and millennials, this classy branch comes highly recommended by me. Or at least they are batting 1000 so far. Some things in life are getting better. read more

Sandie was so so wonderful with helping me set up my new checking account I just moved here to Vegas from Hawaii and I'm so glad I found this bank. It's not big but it has everything you need. I appreciate the one on one service! My roomie recommended his bank to me and said he's been going here for 10 years! I mean if he has been happy with this place for that long there must be a reason! They had great yelp reviews so I decided to come in and see for myself! Hey I am, another satisfied customer, writing a great review, encouraging you to see for yourself. read more

Several members of my family bank with this credit union and have always been pleased with the service. I had an opportunity to receive great customer service from Sandie. This credit union is rather unique as when you enter, there are no tellers or a counter to conduct your banking business. Sandie came and got me and my family member and brought us back to her private cubicle. From there she assisted us with our transaction with the utmost professionalism. She made sure that my family member fully understood what would transpire with the transaction and was very kind. Their hours are a little bizarre as they don't open till 10:00am when the rest of the working world is already up and functioning. If I ever have a need to move my banking services, I might try this credit union out. read more

Efrain R. The banking manager at this branch went above and beyond to help with an issue I had with my account transfers. I can't thank you enough. He didn't stop until he had it figured out as there was an issue with my app. I just can't say enough good about this branch. A great place to bank. Thank you Efrain. read more

Raquel was absolutely amazing she helped me open an account , quick and easy. I liked the fact that she printed my card on site , no waiting for it in the mail! read more

We have belonged to One Nevada for over 30 years now. We were trying to help out our grandson, but were getting the run-around from a credit card company & Western Union. Out of desperation we went to our branch (Green Valley Branch), and met with Tanez Henderson. She was SO helpful to us. Her ideas worked (at a cheaper interest rate, I may add), & my grandson got a second chance. I would recommend her to anyone. More people like Tanez would do justice to One Nevada. Also kudos to Tanez's boss (forgot to get her name). She helped too. read more

This Credit Union is on top of it! They work with you and the financial goals that you set. It truly is no hassle and the staff is extremely professional! Kudos to Alex Garcia & Tanez Henderson! They are Amazing!!! read more

Really friendly patient service, I had showed up unprepared. They didn't stress me about it at all. Came in to open a new account, both the manager and the associate helping me were personable. Really would recommend this particular location I really don't know the about other ones, but here it was smooth and easy to get everything situated. read more

Abril Nunez took great care of me when I came in for a wire transfer, and ended up with lower refinancing payment for my car!! I cannot praise her enough for the kind and caring and service she provided for me. Such a wonderful person she is!!! read more

Arlene was excellent! She was thorough and went over everything clearly. She helped set me up with a new bank account. It was fast and easy! Thank you Arlene. You were fantastic! read more

I have Been Trying to pay my car note since 3.14.24, it's STILL NOT PAID. I spoke to a CU Rep on 3.17 & again on 3.19.24. I finally went in to Branch on Sunset & Marks. Located in Henderson, NV. I voiced my concerns to the branch Mgr. She took my fone, DELETED ALL ATTEMPTED transactions. Then proceeded to make my payment for 3.22.24. The Mgr showed me the pmt info on my fone. All was good! However,I woke up on 3.23.24 to verify pmt, ALL TRANSACTIONS CANCELLED! No pmt made. Now it 10 days PAST DUE. NOT MY FAULT. IF it ends up a negative on my CREDIT, I WILL SUE!!! FIX YOUR LOUSY APP!!! read more

Kimberly Richie made our transaction very easy and was pleasant to deal with. We had delay issues with a check but when it came down to getting our issue resolved she made it feel so easy it was no longer an issue. We appreciate her time to take care of us. We will continue to visit this location for her to take care of us! read more

Good bank. Will recommend to friends and family to use this bank. I've also been referred to by a friend. I guess word of mouth is the best advertisement. read more

I opened up an account at a different branch but they're card machine wasn't working so I had to go to another branch to pick up a card. I went to this location and was helped by the wonderful Donna. She was quick to help and her enthusiasm made my day. Will definitely refer my family and friends to this bank. read more

Customer service wasn't very friendly, made us feel like we were a huge bother by coming in and asking questions. We have been loyal customers for 2 years since we moved here. Its not hard to be nice to your customers. Human kindness should be required to work in a bank. read more

I have been a member over a year and was just researching refinancing my car. I was overjoyed at the new finance rate Kimberly Richie was able to get me. She was in touch with me throughout the entire process that took only days. I highly recommend one Nevada Credit Union the service is *****. read more

The branch manager Reina was so helpful and polite. I received my debit card same day and she helped me update some account information that I had messed up online. Most definitely recommend this location. I'm excited to start banking with One Nevada. read more

I want to give a big shout-out and show some love to branch manager Cindy Branby at the Green Valley Branch in Henderson on Sunset Rd. She went above and beyond and helped me restore my checking account after it was closed. They even called me after I left to wish me happy birthday as well. So if anyone is looking open up an account, make sure yall go to that branch if possible. Some very good, helpful and professional people over there. read more

I have been a member / customer of One Nevada Credit Union for many years and through many different stages of my life. It all started with a vehicle refinance. A few years later One Nevada & their realty team guided me and helped me achieve "the American dream" by becoming a first time homeowner. As a single parent, that was no small feat! Later on Karla Rivera (now Goplin, I believe) helped me keep my home & auto(s) protected with their Insurance Services. I have referred so many of my family and friends to One Nevada. Because their level of customer service simply can't be beat! Just today I had to pay a visit to the Henderson (W. Sunset) branch and was helped by Adam & I saw my wonderful insurance agent, Karla. Now I'm starting on a home refinance deal and I'm working with a very kind and knowledgeable loan officer named Roger White... These days everyone knows someone in the mortgage business, insurance, and etc. But I promise you that you can trust One Nevada to be fair and give you the best rate or deal possible. I'm no one particularly special in the financial world. I'm a regular, middle class person. I've had credit bumps & lumps. It's called LIFE. But guess what's so cool about this credit union? You're more than just some numbers on a page here. You're a member! And the entire team from the phone agents, to the tellers, managers, insurance agents, and loan officers never let you forget that! read more

After being refused a car loan by One Nevada, I received the official letter in the mail explaining why. They did not bring up the 4 year old bankruptcy in the letter. I wonder why. They listed only 2 minor issues they found with my credit report. Maybe they realize that using a 4 year old bankruptcy to deny a loan is outright unethical if not illegal. We shall find out since I filed a complaint with the federal reserve. The federal reserve will route my complaint to the appropriate people for an investigation. I bought a car and the sale resulted in experian raising my credit score 5 points the same afternoon. I had a score of 832 and my wife 757. The ford dealer and capital one had no problem doing business with me. read more

I went in on April 14th looking to refinance my car. Donna Echols was there and helped me out. She was extremely polite and it was apparent she was very knowledgeable about everything she was doing. She got me a low interest rate and the whole process was super quick. I gave her my information to apply for a new loan and went home, she said she would call me once I was accepted or denied. She called me about an hour later and I was approved. There was only about 2 hours before closing and wanted to do her best to make sure I could sign before the weekend because I wouldn't be able to go back in to sign until the following Friday. She had her colleague Janelle expedite the forms and I went back to sign. The whole process took under 3 hours. She was an absolute pleasure to work with and extremely accommodating. I would highly recommend. read more

The wait time was none. I had to have my debit card replaced due to some places, my debit card would work and some places it wouldn't. Letia took care of me within 10 minutes or less. Now that's what I call great service. That's why I always recommend everyone to One NV Credit Union. read more

I walked inside and no one greeted me. There were no customers present and all 4 of the woman employees were sitting at their desks talking about why they don't like iPhones. I awkwardly signed into the podium and before I finished one of them called me over. It felt like I was interrupting their conversation. read more

Thank you very much for your response but I have already spoken to a representative and confirmed both. Monthly interest charges does not change if you are making extra principal payments. So I am actually paying a higher interest rate on the remaining balance. And I am only allowed to have a $1,000 deductible on my auto insurance. Everyone has been super friendly at the bank. Just want borrowers to be aware of both of these items. I would not get another auto loan with One Nevada. read more