ln the past several months i have not been able to get into on line bank without being asked if I…read moream human,over and over. When I call customer service I am told they are doing work on the system, or maybe its my lap top ,or maybe I try my cell phone. So far today i have tried 4 times no luck.... think its time to try a new bank.. I have been a member for over 25 years ...

Horrible customer service…read more Man!! Front desk left empty for over 30 minutes, I stood there and timed it with my 1 hour break. Customers complaining around me for no service. No management seems to be on the ground. Kind of crazy to think about joining this bank. My father is a brave man. Hang tough pops!

On the weekends if you need to speak to a bank teller get there early the lines gets long…read more Also on the weekends the ATM's either you can't make cash deposits or they don't have receipt paper. There're times the machine is out of order. Only 1 drive thur ATM you can deposit checks (that's on the left hand side as your turning in) It's annoying.

Capitol one you are so u proffesional I need my money at all time you jave no roght to keep it from…read moreus is day 2 and still no direct deposit no answer on your phones either I called and 3 hours you had me waiting waiting on my money and then closing my account horrible

This place has the worst customer service and they always have a line!! The service is always…read moreslow!! There is 3 tellers not serving customers and there is a line!! I just understand why people come to work only not to work !! This bank annoys me and others standing online complaining!!! Three tellers standing behind the counter doing God knows what!! They have to better in providing the most convenient help possible!!!

Just went inside to get my debit card. I had my ID on me which is necessary to get your debit card…read more Apparently there is a "new verification" system. Where your information goes through this 3rd party. Naturally, I had a few questions but Rhonda who was helping me didn't want to answer my questions. She also gave me attitude when I wanted to delve into this new verification system because it is hindering me from achieving my debit card. However I was never notified about this new update. She didn't want to share any information she had. Her customer service skills are terrible. If you get Rhonda, do not go to her because she was horrible and she will not be helpful towards you.

I had to open a saving account today. (I already had a checking account at this bank). I called…read morethe bank and told them what I wanted. They said I had to come in. From the time I entered the bank to the time I left was about 2 minutes, which included the time for the teller to transfer funds from the checking to savings! Amazing service and nice, friendly employees who know what they are doing. The last time I opened a bank account at a different bank it took about 45 minutes, even though I had a few other accounts at that bank also.

It's a great bank. Always ready to go the extra mile. I love the convenience of having LOTS of…read morebranches in the area. I love them so much I've even performed my magic for them at the grand opening at DUMBO and for an employee appreciation day.

Yes yes y'all wanna here about food and food businesses etc etc but this here review is all about…read moreGREAT SERVICE! From day ONE I have received fantabulastic service from most Chase branches and this branch my home branch in particular!!!! They never fail to answer any questions and concerns as silly as my concerns may sometimes be, (I said it) with swift professionalism! I've never had to wait to be attended to and the same goes for phone banking. Now they've introduced swift ATM deposits "it's just like dealing with a teller" I won't see the staff as much but something tells me I'll continue dropping in for my smiles, that lil extra service and yes my lollipop. Today I want to send a special S/O and blessings to their customers as well. Yelp pals you know the troubles I've seen this past week with my lost purse. Well a female customer found it and turned it in after seeing my chase card. Not a dollar of my thousands touched! Down to the last penny, cards, coins etc all there!! Okay the cash was only $47 and coins but you know how it feels like thousands when you lose purse, $$$ and IDs right!? This day turned out to be a real feel good day! Thanks Chase...and thanks to your lovely, honest customers! The End.

EDIT: was reached out to by Michelle P. from the branch who was very helpful and reassuring that…read moregoing forward, these issues will be resolved. She took her time looking into our cards to ensure there was no issue and everything seems to be fine. She provided further action to report in case we have trouble at the ATM again. I feel the efforts were genuine and I hopefully will have no further issues. ATM has never worked anytime I've gone here. Went in branch to send a wire transfer after making an appt with customer service over the phone. I walk in at scheduled time, there is one teller at desk who would have helped 2 people online before me but that's not what I needed. There were girls chit chatting in the back about vacation! Anyway; the personal banker who had his face dug "in ppw" I started to inch over and he finally says after 6 mins you can come over here. We did the wire - IT WAS SENT WRONG. So not only did I waste my whole lunch break coming here, I now had to waste the rest of my afternoon calling and holding for wire dept. I changed my phone number early Feb and he let my husband and I know that once we complete it with him - we will be able to do them ourselves online. Nope. We have to wait 90 to do that transaction which is also extremely inconvenient since I wire once a week if not more now into my stock trade acct. Deposited my retirement fund check which is guaranteed funds into checking and wanted to do a wire and I was refused. First had to wait 2 days to "clear." Fine. I call back after 2 days and they now state I have to wait 7 ADDITIONAL days because that's security they have in place???? What? So I said can I go to the bank and withdrawal cash or make a cashiers check? The answer was yes. I asked the rep to explain to me what the difference was, she couldn't. Supervisors are abs useless as well lol. Once my tax return hits my acct, good riddance! Very disappointed since this is a bank at work acct and the guy who helped me open was fantastic.

Ever since they have changed over from Bethpage and lost their original staff in Lynbrook, the…read morecustomer service has been less than zero. They have an excuse for everything and continuous misinformation. If I listened to them, I would've incurred penalties and charges. The manager is ineffective and dismissive.

The exterior looks alright. This corner location barely has any parking. Every single time I come…read morehere I have trouble parking and the 5-corner's area isn't exactly a nice area to go in circles around to look for parking. I don't really mind parking across the street during a nice day, but when it rains/snows, it is a real inconvenience. Smells a bit funny. There is always a line here even though there aren't many people that actually live in Lynbrook. This Citibank location could use some improving.

I opened an account online. Laziness and all that. I attempted to go in a get a debit card. The…read moreshort Trini Indian lady told me in short terms no. I opened the account online so they cannot help me. I was able to fund it however and I had to show proof as to why I was in Long Island funding my account. My apologies Citibank for following my JOB. I work across the street. The teller gave me a look as if he didn't believe me. I had to show a freaking paystub...to put money in MY account. I let it slide because I didn't want to get loud. So the account was opened on the 3rd. Today is the 19th. Guess who has yet to get a debit card...yep. ME! Walked into the branch again...I was going to close the account and get a new one. Had paystubs (yes Citi. Obviously I'm a scammer), proof of an updated address and my ID and SSN. The lady was all okay until she saw my SSC was issued in 2012. I explained I lost it in a fire and got a new one. Now the back office will have an issue with me closing and opening my account. Her manager had an issue. Could not fund my account because of well...no reason. Bit my earnings were discussed and I was offered a Citi Credit Card. Really lady? If I can't service my BANK ACCOINT why would I dare get a Citibank Credit Card? I left the branch and got on the phone with someone with a Boston accent who told me the branch has the right to refuse me service. I'm going to assume it's my skin color and file a complaint. Thanks ShityBank. You earned your name.

Although I've had problems with Wells Fargo Home Mortgage in the past. This review is about my…read moreexperience with banking at the branch in Hewlett, NY. The staff and service at this location is excellent. They are very organized and familiar with all types of transactions. At other banks it takes forever to find someone who knows how to handle an uncommon transaction. The drive-thru and ATM lines are long due to the branch being open only to essential by appointment visits. The drive-thru ATM has been out of cash for weeks now. Visiting the bank branch is manageable now. They have several security guards outside helping to facilitate the traffic flow and to take non-cash transactions from you to avoid waiting in line. I had to have an in person appointment and the banker was very efficient and fast. She had my transaction completed fast and correctly. She was very knowledgeable and was familiar with the forms which had to be filled out. She also opened an additional account for my business quickly. She was familiar with all the paperwork needed and made the process seamless.

Worst branch ever gone to. Service is soooooo slow even if…read morethere are only 2 other people on line. As far as the drive through. Pack a meal you will be there an even longer time. One star bc customer service is good.

Former Bethpage credit union now Four leaf credit union…read more Just the name change everything is the same no issues or wait when using the drive thur ATM machine. Easy quick trans action

Was assisted by Laura here and had a horrible experience. Choose another bank or another location,…read moreever since name changed to four leaf service had gone COMPLETELY DOWN.

The tellers are pleasant , the service is slow but the customers are mostly old people or business…read moreowners. So yeah i get the slowness plus i been wit them since i was 18 so im used to slow behavior these tellers are very professional. Shout out to toni my fav teller. Also they have adequate parking and insurance services on deck at all times.

Compitant, polite and willing to help with multiple transactions. High recommendation.read more