Two ATMs in front- one accepts deposits. The staff is friendly and cordial. I just don't like being…read moreasked if I'm interested in a service more than once. I understand they're just doing their job, but if I'm going inside any time 9-5 I'm not trying to have a sales chat. Otherwise, very clean and convenient location. The back entrance is soooo annoying if you aren't coming from the direction of the Rite Aid.

Always a wonderful experience when I need to stop by. Never had a bad experience in person or on…read morecall.

The service at this bank is excellent. Was given a second chance with this bank and I appreciate…read morethat it was given. Originally was a customer for over 33 years before a few things happened which forced me to lose an account with them. Their holiday and vacation accounts are pretty good. They do not have a monthly minimum that you have to have in the account. Savings accounts I believe are a $500 minimum. What is good about this bank is that they do no charge a monthly fee.

Just to be clear, this review is not about any particular Valley National Bank. It is about the…read morecorporate entity running the whole show. In early October, I received a letter indicating that VNB would be upgrading its systems, including those related to mortgage servicing. They changed the format of the monthly invoice for my mortgage (for the better). I received the invoice one day before it was due. This is not my complaint. Due to the modification, my quarterly property taxes, which would have been paid from escrow near the end of October, were never dispersed. After calling their service desk I found out that they are *manually* processing payments. It is now Oct 18 has I have received a notice from my town that I am delinquent. I am trying to work this out with VNB currently to ensure my credit rating is not damaged. Note to VNB's IT department: 1. Test your changes prior to releasing it. 2. Don't make a major change two weeks before property taxes are due. Sigh

I just made a deposit at this bank. The service was great. The tellers greeted me with a warm…read moresmile and provided fast friendly service with no waiting.

They will find any reason in the world to reject one of your transactions... saying that you need…read moreto contact them to raise your daily limit. CONFIRMING IS LIKE PULLING TEETH IF THEY ARE ACTUALLY WORKING WHEN YOU NEED TO MAKE A PURCHASE. Sometimes they just reject transactions for "Potential Fraudulent Activity" and shut down your card. You have to walk away from the sales counter, unable to access your own money and talk to them later. The mobile app? A joke. Fingerprint scan, passwords, etc and they STILL make you re-verify by asking your great grandmother's maiden name and the street you grew up on. It's great security right? Helps you to keep your money secure? HAH! I've had one company fraudulently take money out of my account on TWO occasions now. Provident Customer Service told me essentially "too bad, work it out with them directly". All of this security to inconvenience you, the account holder and keep YOU away from YOUR money while other businesses can take what they want. Ridiculous.

Good location. Close to down town Woodbridge. Great bank!read more

If you buy CRYPTO use Chase bank. They make it so easy to buy and sell your crypto. Chase's…read moremonthly banking fees are the lowest around, so it's great for seniors like me! Less fees equals more money to buy crypto! Excellent service by Ashley at the Somerville location. Highly recommend this bank. PS the free lollipops are a nice touch too!

I have banked at Chase for a while now, and I was very excited when this branch opened. There were…read morea few times in the last year where the drive through was broken for a few days. One time my business deposit slip got stuck in there. I told the girls inside and they were uninterested. I asked if they could mail it back to me since I needed it back. I eventually got it back. Now the drive through has been broken for months. I don't know who the manager of this branch is but it's a disgrace. It is so unbelievably incovenient and not one employee seems to care.

Friendly , efficient service from all members of this staff! Your neighborhood bank!read more

Been here before…read more Outside ATM available 24 hours Easy instructions Big parking lot Highly recommend

THEY DO NOT CASH PERSONAL CHECKS OR CHECKS IN GENERAL IF THEY CANT AFFORD IT. SMALL TIME LOCAL…read moreCOMPANY CANT HANDLE BUSINESS, SHOES CUSTOMERS AWAY! RUDE BEHAVIOR! Weird experience today. I guess they don't want to put in the effort to verify checks, unfortunately this takes too much time for them so then they refuse service to you and ask you to leave with no reasoning or explanation. Being that it's a weekend and I needed some cash in hand and did not have time to put checks into my bank account due to how long it may take to clear. Meanwhile you walked in with valid identification with valid checks in your own name. People say the owners may be nice, well F*** em! Very dirty entrance, small and cramped, acting like they own the block. Yes I'm bashing your business, idgaf that your local. Cry about it!

Great business highly recommend to cash checks here. Workers are very polite and helpful.read more