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Chase Bank

3.0 (22 reviews)
Closed 9:00 am - 5:00 pm

Services - Chase Bank

Personal banking

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Recommended Reviews - Chase Bank

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10 months ago

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18 days ago

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6 months ago

Every time you call this branch, you get a voice response unit or voice mail - never can reach a person.

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Photo of Bill U.
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3 years ago

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Photo of S And J T.
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3 years ago

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3 years ago

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5 years ago

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4 years ago

Extremely helpful courteous people who work here. Thank you for genuine not canned guest service

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4 years ago

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7 years ago

Helpful 5
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4 years ago

Cynthia is professional and very helpful. Process was smooth and easy. Thank you so much

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Photo of Pete C.
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5 years ago

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12 years ago

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6 years ago

A rude staff. A girl with bangs darker skin tone was incredibly unprofessional and did not seem like she wanted to be there. Disappointing

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8 years ago

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Photo of J F.
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10 years ago

Helpful 4
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Photo of Rudy J.
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8 years ago

Helpful 3
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8 years ago

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Photo of Z L.
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8 years ago

I am very happy with the service I received form Bryant.. he made this move to Chase bank easy.. Great experience .. Thank you Bryant.

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Photo of Ted R.
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9 years ago

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Photo of Grady C.
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9 years ago

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Photo of Jeff A.
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11 years ago

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Ask the Community - Chase Bank

Review Highlights - Chase Bank

I love this branch Of Chase Bank because of its manager who has bent oversideways for me, the lovely Genessa.

Mentioned in 2 reviews

Read more highlights

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Pacific Premier Bank

Pacific Premier Bank

(17 reviews)

I deposited a bank check at the teller window. I was told the deposit should go straight through…read moreand if anything changed she would contact me. I never heard from her so I assumed that the deposit went through. That was on a Thursday. On Wednesday of the next week I tried to make a transfer from my account but the bank check had not cleared. I called the corporate customer service line for an explanation and was told that one of the two people who handled my deposit would call me back when they returned from lunch. Hours later and again no call. While waiting for a call back I received a letter that said they had to place a hold on my deposit because "Information from the paying bank indicates that the check may not be paid". I called my bank who said that the bank check was the same as a certified check and that they never indicate to any bank that a check that they issued might not be paid. I then called and asked to speak to a Manager at the local branch. She was very understanding and calm. Flo assured me that she would lift the hold on my deposit and would speak to her staff about follow through. She further explained that my Online Bank (Ally) wouldn't speak to their branch personnel. So what had become a frustrating experience for me boiled down to the teller who took my deposit, and the people who were supposed to call me back with an explanation simply did not follow through.

Website said Palm Springs branch was open on Friday 12.23.22 but when I left work and drove over…read morethe bank was closed for renovations. Today I called to confirm the project was complete and Elizabeth was unsympathetic and defensive, saying "Oh there was a sign on the door". This attitude is typical of staff at this location whenever customer feedback is provided. A simple pop up message should have been added to the website and/or a email sent to Palm Springs branch customers. In this digital age such simple marketing tools are easy to execute and prevent customers from being inconvenienced.

Provident Bank - Not glossy photo paper, large boxes, and pencil friendly paper, documented my life for the last 36 years!

Provident Bank

(8 reviews)

Great location and close to lots of businesses. The building and parking are well maintained but…read moreI've saved the best reason for last. The staff are FANTASTIC, always cheerful and eager to greet you. They are quick to handle business and earnest in their desire to help the customer. I always leave being thankful this branch remains available. Thank you Management!

This review is all about this bank's annual calendars. I have been getting their calendars for 37…read moreyears! I keep my account here, all those years, cos of the calendars, and I came to this branch for the first time, as I was driving thru Rancho Mirage, just to pick up my calendars. What's so special about the calendars? Well every year the calendar features only one scene a different artist, who depicts something in Riverside County, such as a historic place. After all those years, or even just 2, the calendars all look alike, and you have to look at the same artwork for 12 months! But the special feature of their calendars, is they have large boxes that you can write all your appts, AND THE PAPER CAN BE WRITTEN ON IN PENCIL. I document my entire life, almost every day for the last 37 years, on this pencil friendly Provident calendar Yes, almost all calendars have photos on glossy photo paper, that you cannot write pencil on, and still SEE what you wrote, and you can erase it with pencil eraser. Provident's calendar is just on regular paper, but pages are heavier stock. Also the calendar has only 6 pages, so not heavy. AFer half a year, you flip it over and the months continue on backside. Every year I look so forward to starting a new calendar, but they only come in after Thanksgiving, but I have things to write for next year much earlier than that, so I wish they'd come out amonth before Thanksgiving. 5 Yelp stars for Provident calendars! I document my life into them, every year.

Chase Bank - banks - Updated July 2026

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