I was recently contacted by Cristina the regional manager after multiple attempts to reach out to…read moreme and was courteously apologized for any inconvenience imposed and was able to discuss the situation that occurred on my previous visit. I felt like my issues were promptly addressed and was informed that they would be properly addressed in the form of proper training. Overall this experience shows that there is still businesses willing to go out of their way and make things right and have management willing to go the extra mile to improve overall customer satisfaction.

stroller performance from the employees and one in particular helping me with electronic…read moreelectronics, my phone to set up my banking app, which I'm not good at Emiliano d Sotelo

We had a list of things we needed to do at the credit union, and we were dreading the chore. Mayra…read moreM assisted us with undivided attention. She went through our entire list and took care of everything. She was able to make suggestions to make transactions easier and she walked us through how to do things online between our accounts. She gave us her card to personally assist our daughter with her accounts. We left feeling like we had a very productive day and such relief. We both commented to each other how bright she is and how relaxed, never looking at a clock or making us feel rushed in any way. Thank you Mayra at the Indio branch!

Over all always quick and very professional a bit pricey but it's ok they take care of you in and…read moreout the door well informed about everything!!!

Very helpful in renewing our ITIN and filing our taxes for 2025. would definitely recommend to our…read moreCanadian friends to seek out Maria and Bobby Anderson.

I've been banking with Citibank since back when they were still CalFed. Thanks to the mobile app, I…read morecan go years without needing to step into a branch, but when I stopped by last week to make a withdrawal, the same teller who's been there for over a decade greeted me with the same warm smile and consistently great service. That level of reliability is exactly why we've stayed with Citibank all these years. I personally recommend Citibank, and especially this branch in particular.

My wife and I were updating our trust and worked with the branch manager. His name is Jorge De La…read moreCerda Ramirez. He was polite, professional and very kind. He answered our questions and made the whole process easy and painless.

Notary Services -- I had a great experience with Barton CPA. I was referred by a local friend and…read moreneeded some trust and estate documents notarized for a quick turn-around. Danya was professional and clearly she takes this portion of her job seriously. She scheduled an appointment in advance, which gave me real peace of mind, and everything was handled smoothly.

Run away from this firm, in particular Kathy Cintas. Worst public relations I have ever…read moreexperienced. Don't expect emails to be answered by her or to be able to get a phone call. Charged for a return that had to be amended because of an error on THEIR part.

The worst experience, not very helpful at the counter and I lost my card and have a lot of issues…read morehere and there are people sitting in their office with no clients not coming out to help me. In fact one man came out walking as slow as a turtle looked right at me and looked away and went to the back. Do not bank with these people. It's not the first time it's been like this. I'm done. Country club drive is where the guy who walked by me. His name is Hohn. He needs human skills, basic ones !!

I have been depositing my rent checks here for my landlord for 10 years. I have never seen any kind…read moreof customer service that would encourage me to open an account here. ALWAYS a line because never any tellers working. Office workers are too good to come help. Thank good for Mechanics Bank. I'll Beverly switch and every time j I come here, I C am reminded why. While I type this in line- seeing as how I have nothing but time....

Brittany was such a great help today! I have a Chase credit card and mortgage account, but not a…read moredeposit account. I was interested in ordering foreign currency for a trip. She did her best to help me, and I really appreciated that. It turned out Chase didn't carry the currency I needed, but that wasn't her fault.

I would like to appreciate Cristian, an employee who works for this branch…read more For the past two and a half months, my ATM / Debit card order has been so ridiculous that it took me two months to arrive in about a week. I don't know what the true cause is. Before going to this branch, I first went to the Palm Desert branch. However, the results were not good and the response remained unmediated. Then, I went to this branch of Rancho Mirage, and I was lucky enough to meet Mr. Cristian, who was very kind to me, and was very friendly and very comfortable for me as a customer. I was able to do it. And today, I am very happy that the card has finally arrived. I highly recommend this person. Thank you so much Cristian !!

Just like all the other i looked up on yelp the hours are fricken wrong they dont close at 4pm on…read moresaturdays hell they dont even close at 2pm on saturdays no this branch is open until noon 12pm thats it. Yelp has been wrong onthe business hours for ever single place ive looked up today. This is total crap and for someone like me that has extreme problems with heatstroke and skin issues running around in 110° heat with no real way of hidi g fro. The sun and only ice water to stay cool uts down right deadly for me to keep going from place to place that is closed. You guys need to fix you crap before someone dies on a wild goose chase you created......

I been with this bank a bout 40 years ago with no problems, good service for 4 decades straight…read morewith no problems. Tums up for CHASE BANK Chase Banks Tums up for the good service. M A N U E L. GU E V A R A