Wasted my time but lady helping me was nice but manager didn't even know the correct information so…read moredrove to location and wasted 30 minutes for nothing

After I filled out the application, it said I would receive an email with the decision. NEVER…read moreHAPPENED. So a couple of days later I sent an email to customer service, NEVER REPLIED.

I was recently contacted by Cristina the regional manager after multiple attempts to reach out to…read moreme and was courteously apologized for any inconvenience imposed and was able to discuss the situation that occurred on my previous visit. I felt like my issues were promptly addressed and was informed that they would be properly addressed in the form of proper training. Overall this experience shows that there is still businesses willing to go out of their way and make things right and have management willing to go the extra mile to improve overall customer satisfaction.

# and a half hours of my life wasted!!! They are incompetent …read more Went there to get a check cashed on an LLC I had, Showed them the challenges with the Endorsement of the check. Two other places ttold me upfront, "we cannot cash that check:. This place had me there for three and a half hours creating my account jus to tell me that I needed to get the check re written and then come and cash it. Whaaaat?? I have a bank for that LLC.

I have gone twice to get a payday loan and I understand it may take a while the first time to set…read moreup an account but it seemed longer than other places I have gone to get a loan. Even when I had gone to get a new loan after paying off the first I had to wait about 25 minutes again when I was the only one there. The workers were rude, unprofessional, seemed incompetent in what they had to do. I came in for a quick question to fix something in my account that wasn't an issue for my first loan but the manager just ignored me for 10 minutes until she finally answer my question. Even when going back to pay off my loans they were rude and were annoyed with how I came in to pay with a debit card. Horrible experiences all around

Honestly, amazing customer service from the ladies. They helped my gf and I so much while being…read moreextremely professional. Give them raises!!!

I needed some money until payday and Joanna Garcia was great. she was helpful, professional and a…read morepleasure to work with. if you need anything, Joanna is the person to come to. I will work with her if needed to again. Good Job Joanna.

The absolute worst place to go for check cashing! On Saturday I stood at the cashiers window for…read moreliterally 3 hours to cash my income tax check. The first thing they did was to verify that the check was good. Then my ID. Then another 2 hours and 45 minutes of scrutiny. I asked to buy a cashiers check, they agreed but then sold me money orders and said they were the same thing. They were not, so I took them back the following business day and after waiting nearly an hour they charged me $250.00 to refund the money orders they sold me the day before! F*** this place and the management.

From the owner: At Check Into Cash, we've helped our local customers and communities with short-term financial…read moreneeds for decades. We offer a quick application process, convenient options, and exceptional service. In addition to cash loan options, our stores offer Check Cashing, Money Transfers, and Money Orders. You can even sign up for a Green Dot® Visa® Debit Card. Check Into Cash is your One Stop Money Shop® so pop by today!

This place NEVER has the right hours posted! I dove 18 miles just to find out they closed at 7!!!read more

This place sucks. No bankers to talk to even if they're there doing nothing obviously just sitting…read morethere they tell you, they can't help you. You have to make an appointment. Plus their atms are always down. Go somewhere where else. minus stars.

Customer service is horrible, sat there for a hour. When they finally got to me they said they…read morecouldn't help me that I would to call. Why couldn't they tell me that before I sat there for a hour. I've been with them for about 30 years I think I'm going to look for a new institution to do my banking.

I went looking for local road maps. The staff went looking into their back stock to find maps for…read moreme if Joshua Tree. Really great service, Thank you. It was busy but efficient!

~10am on a Tuesday is not a good time to visit this office. There were about a dozen members in…read moreline to check in. When I noticed most of chairs were taken by members waiting to be called, I got out of line and left to avoid the bottleneck. I also did not want to spend a beautiful morning in line with the sun glaring in my face from the front window, listening to grumbling members. Terrible. As I left the office, there were members still coming in. This is a small office compared to many that I have visited over the years. Perhaps it's time to open a new branch in between the only 2 branches in Coachella to accommodate the surplus of members in this area. We don't pay for membership to wait in line all morning. We can do that for free at the DMV. This seemingly never-ending queue is not fair to AAA employees either, having to deal with tired and grumpy members who did not anticipate a long line for assistance. Member 42 years. First time to experience this and very disappointed.

Amazing service from Victoria todayalso everyone there were very helpful and friendly.read more

It has been almost a year and you still can't access the ATMs after hours. Chase bank card is…read morerequired to unlock the doors however the card reader has not been working for the debit card or the phone card. You have to hope and wait the ATM drive thru is available. INSANE.