This is one of the best On point branches ever I have been several time sensitive issues that the…read morebranch manager and staff made sure were taken care of ASAP! Even stayed positive and encouraging the entire time!

My needs are simple, and OnPoint generally meets them. Their system eliminates the need for…read morefilling out a banking slip; deposits and withdrawals are easy. I'm taking off a star because I have reached a breaking point on their ATM, which, yet again, was not functioning tonight when I wanted to make an after-hours deposit. That thing is broken more days than it is working, it seems.

I am not a member of this credit union. They sent me a letter saying I applied for a loan through…read morethem. Since I have no active loan applications active and since I live hundreds of miles from them. I suspect fraud. I call them at 1:20 pm on a Tuesday and was put on hold for 17 minutes before hanging up and writing this Yelp review. Time is of the essence in these matters but I guess I'll have to use snail mail since their web site printed on the letter comes back as undeliverable. I can't believe folk trust this mickey mouse credit union with their money!

Friendly... great hours and location is awesome. Opened a CD and checking took no time at allread more

This bank has been the most helpful bank I've ever had. I had to have help with a lot of legal…read moredocuments and they have helped me through all of them. Also advised me the best accounts to put my money in. I would tell anyone this is the most friendly, helpful bank ever. Teresa Young

Was just refused to exchange my damaged and foreign currency at this location. Teller was rude and…read moreunhelpful. This is a service every bank offers I have no idea why I was turned away

Awesome all around. Knowledgeable. Able to communicate your questions with a customer quickly,…read moreeasily understandable. Says hello and thank you by name. Offers other suggestions that i may not know of.

It all went well ...great employees, and a great experience whenever I go whether using the drive…read moreup window or going inside to see the tellers ...

Corey helped us with a notary. Very easy to set up and very professional…read more Lots of parking and convent location downtown Redmond. #Notary

I have been a customer of WFB since 1974. Recently I sold a house and moved to Redmond, OR. Prior…read moreto the sale, I saw a poster while in a branch about 4% interest on new deposits into a savings account. I already had an account with WFB, so I transferred a 6 figure amount from my checking into my savings. When I got the bank statement for that month, I only was paid $4.00 by WFB. I went in asked why, and I was told that I had to go into a branch before making the deposit. I disputed this, and the complaint department told me that they'd look into it. I just got a call from them -- they told me that because I didn't actually go into a branch, I couldn't get the 4%. So my savings only got the .01% that they pay on savings. But WFB go my money and most likely loaned it out at 7% or more -- and they will keep the difference because of an insignificant technicality. Someone at the branch could have called me when they saw the large deposit into savings -- but they didn't. Don't do business with them - I'm moving my accounts!

I had a terrible experience with this bank. I definitely do not recommend anyone banking with them…read more I was hospitalized and was not able to pay an outstanding fee for my car insurance and without any advance notification they closed my bank account. Frankly, absolutely ridiculous and ludicrous. I would absolutely suggest banking with the credit union as opposed to this abomination of a bank..

From the owner: First Interstate Bank in Redmond, OR offers a comprehensive suite of personal and business products…read moreto take care of your diverse financial needs. Whether you're a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Redmond branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 - to take the best possible care of our customers, our employees, and the places we call home.

I asked to start my car loan in December but no one listened. It was a bad start and then I read…read morethe reviews. I should not have wasted my time. It seems like they have good customer service, but they don't do what you ask.

I purchased a car in Idaho and got forced to go through this bank for my loan. This is hands down…read morethe worst experience with a bank I have ever had. First payment went without a hitch but before my second payment I received a email saying I had to set up auto pay, so I did. And come due date I got charged 3 extra times at once!! I called and they just kept trying to blame me but they eventually said they already had auto pay set up for me when I started my loan. That made absolutely no sense to me, why send me a email saying you need it set up when you already have it?? They kept trying to push that I was impatient and just tried to pay twice because the payment didn't go through till next day, this also doesn't make sense because it told me when it should go through so why would i immediately try again?? They wouldn't tell me the reason for the other overpayments. After going back and forth for a while they finally agreed to refund me and told them to disable all auto payments on there end as well I disabled mine just to be sure. THE NEXT PAYMENT they auto charged me again like wtf is going on with this bank I told them they absolutely have no permission from me to charge me on their own. I recently got into some financial problems that will be resolved at the end of the month but them double charging me cause me to not be able to buy food for me and my girlfriend. This is just ridiculous I will be calling again to dispute the double charge. What is wrong with these people it seems like they genuinely do not care, about anything.