The business Manager mrs kiki Completely unprofessional, tried to open account. Came twice to…read moresigned same documents, no return phone call , I'm really upset, it doesn't take a month for an American citizen to open an business account, In the and The business Manager mrs kiki wasted our time over a month for nothing Haim yusupov

I have had the pleasure of working with Sunny Singh our Wealth Relationship Manager. Sunny went far…read moreabove and beyond the call of duty to help my wife and I handle an attempt fraudulent access our account. His diligence helped us to regain access to our account. I have never had a banker work like he did to resolve our issues.

The day before my son left for college we all of a sudden realized he needed a debit card and…read morequick. Of coarse it was the end of the day with only 15 minutes to pick him up after work and fly over to Wells Fargo and open the account and get a debit card. We got there literally 2 minutes before they locked the doors and David Appel helped us and stayed late, as well as other bankers that had to do the opening transaction, all with a pleasant attitude. I could not thank them enough for the their great customer service and going above and beyond.

Bank teller allowed someone to withdrawal a large amount of money, part of it were funds that…read moreweren't even available, from my account using a fake withdrawal slip. The signature wasn't even close to mine. Apparently they don't check questionable withdrawals.

I've been a Chase customer for many years, and for the past 5 years have been a regular customer at…read morethis branch. The branch manager and staff are all extremely helpful and there is easy parking outside too.

We've been members of this credit union for over 30 years. I called the 800 number on November…read more22nd and was fortunate enough to have Jenny (Member Services Specialist) answer the call. Jenny is one of the most knowledgeable representatives I've ever worked with! She is quite personable and is thorough. Jenny is a great listener and ensured that all of our questions were answered, and our needs were met. I highly recommend you use Jenny as the "gold standard" as you train your Member Services Specialists throughout USAlliance. Keep up the great work Jenny!

I have been a member of this Credit Union for about 7 years. Their CD rates and service are the…read morebest that I have encountered since the 1980's. The associate that handles my accounts is Rosa Tua, the most courteous, knowledgeable and efficient person I have ever have the good fortune to meet. I started my association with this credit union and Rosa at the 179th Street Branch. Rosa was promoted and transferred to the Port Chester Branch, and from that location, she continues to assist me on all my banking and savings needs. I am blessed by having Rosa on my side! So if you are looking for top rates and courteous service, I would suggest that you contact Rosa at US Alliance Federal Credit Union. Nelson Almonte

Between Kiki and Giuliana I have been treated like an absolute criminal. This place is a nightmare…read moreand completely unprofessional. Not one smile no one said hello. It's a real disgusting nightmare. Do not ever come to this location. They treat you like garbage. Juliana treated me like a piece of trash. No customer service skills. I would never ever come here again. Manager is completely unprofessional.

This bank gives the worst customer service. The girls are extremely rude and they should learn how…read moreto treat their customers. I had a debate with one of their employees about if I was waiting at the outdoor deposit line because I had to enter the bank and I explained to them that no one acknowledge me. Thumbs down

The staff at this branch are not nice at all. they are rude, and they yelled at you like you are…read moretheir kids. I am very disappointed to BOA to hire people like that to represent them. I will never go back to that branch again.

Only one after hours ATM, always crowded, door never opens with my cards. Not a fan but your…read moreexperience may differ.

The worst company to deal with. I have been a loyal timely paying customer who needed to extend my…read moredue date. They DO NOT HELP you, the customer and they make you feel like a loser if you need help 1 time. I am refinancing with my credit union and will NEVER refer someone here. Just an FYI - I only choose companies who have good referrals, this one was thrust upon us as our company sold out to them. DO NOT USE THIS COMPANY _ EVER!!!!!! Read all the other reviews!!!

I opened an online checking account. with them last month and was curious about the hold up with my…read morecard, and I was told the fraud department decided to deny my account without any explanation. I never noticed and was accused of fraud! The nerve. She said not to bother coming to the branch.

This bank has rude employees, if you are not happy with your job don't work within a customer…read moreservice field. The 1st experience was a couple of weeks ago with a black man at the drive thru window no hello, no thank you. Another experience was today I was going to open an account, the Corona procedure sucks and the lady who answered the phone was rude, I ended up opening an online account with a different bank.

They have a new system where you scan a barcode OR text to get into the building and that is the…read morevirtual waiting list. My mom followed the directions and did not get a confirm. She waited patiently for 20 min until the woman came out and took the next person on line. She rudely explained directions to my mom and basically shut the door in her face. It was not professional or helpful. I've been coming to this TD for literally years but something about that interaction has left me so unhappy I will make the 10 min extra trip to a different branch. If my mom made a mistake while trying to use their new covid policy the employee could have patiently and kindly worked to help her. This site has really gone down hill and it's unfortunate. I am all for staying safe during covid but this new policy is not friendly for people who are not tech savvy/ do not have phones etc.