I'm not very satisfied with this Bank . It's not as terrible as US Bank was ( banked with them ten…read moreyears) , but Kings Federal aren't very helpful either. Since banking with this organization, I've had two concerns I've brought to their attention in which I know could have been handled better than they were . Customer Service stands at a 2.5/3. Kings Federal doesn't seem very concerned about customer service. Ive discussed this with other people I know and we've concluded that there is a difference in how consumers seem to treated based on income . I'm a single working mother who going to school . At this time I have a modest salary , but someday that won't be the case . If someone asked if they should bank with Kings Federal , I'd probably suggest they keep looking . There is worse out there , but there seems to be other places that place a value on the customer regardless of salary. One bad customer service interaction with a client who makes a modest salary can make a significant impact because people share experiences , like I have .

Kings Federal Credit Union treated us with many STUPID decisions. We were treated in a disgraceful…read moremanner. Not all the Banks' decisions are in line with Banking regulations. Customer service made its own rules as it went along. Now we are made to be the culprits. Until certain representatives of the Bank are dismissed, I don't recommend banking at Kings Federal Credit Union.

The employees at Banc of California are all extremely knowledgeable and helpful each and every time…read morewe go in. They are polite and courteous and make every transaction go smoothly which results in a positive experience!!

I went to Bank of California in Visalia before I could even walk in the lady buzz me in at the door…read moreask me can I help you no my color and her color did not match so I'm guessing that's why she asked me if she can help me before she let me in upon me entering the bank I sat down in the chair and told my teller that I wanted to cash my settlement check I set my check down on the table and immediately two of the ladies told me you can't cash your check here unless you're a member I called before I even got down to Visalia and I spoke to someone I guess they couldn't tell what color I was over the phone they denied me cashing my check I asked the lady what did I need to open a bank account she told me well it makes no sense to open a bank account because you does not live in Visalia so I told her to give me my check back I immediately left that office and I immediately contacted corporate I made a report let corporate know that I have been racially profiled corporate called me back immediately gave me clearance to cash my $10,000 check without getting charged a money ordering fee nor a check fee I did let them know that I was racially profiled by each individual inside of that bank so I advise you if you are any other color then Caucasian you will not get your check cashed so I advise you guys to use a different branch or bank with someone else other than Bank of California

I had a bank error that took all day to rectify the ladies at money mart took care of my ensuing…read morewire transfer professionally and effectively

This place is great! I have a business account set up and I can cash my checks at any Money Mart!…read moreThe staff here is friendly and fast! Money Mart makes it so easy to cash my check!! Keep up the great job!!

I went into the store today in the afternoon, I was helped by a young girl with dimples and braces…read morewho was nice and sweet. She had good customer service I'll definitely be coming back again. Great job on making customers feel welcomed.!

OK, I feel I need to put this out there. This establishment will allow their staff to be rude to a…read morecustomer. They don't like for no reason. The staff there can apparently serve some but once that gets to the cash register, they just walk away. Which is OK I went in earlier today and was yelled at by a little staff member. She yelled at me my whole walk to the and when I brought it to the attention of the cashier, he so many words made it very clear I was the problem. all I've seen is her and pleasant to everyone completely ignoring the fact that that staff member was still yelling at me wanting to fight. I'm sorry maybe because I used to work in a prison they held us to a higher standard, but what is expected in any establishment except this one apparently so if you go in there if anyone is rude to you, keep your mouth shut or it will get a lot worse for you. Due to the unprofessionalism at this establishment and hostility, I will no longer be shopping at this store and if anybody who reads this is smart, you won't either thank you very much. God bless.

Oportun loan has been there when i've need them. The loan process is very simple and easy to…read moreunderstand! I have worked with them for about 2yrs and have had no issues at all. It's also very nice how many options they give you when it comes to loan amount. Customer service is wonderful down at the Visalia location!!! Thank you Oportun!

Great customer service very helpful went in to get a personal loan within an hour had a check with…read moremy loan amount. If looking for a loan agency would recommend coming to this location

my mom deals with them and she had a recent issue with them, on their part. dealing with the…read moresituation the went about it completely wrong. They are so rude ! and while she was waiting to get help the manager was flirting with the staff instead and told her to wait on him !

They are very nice there and help you with your needs. They do not judge you like some other payday…read moreloan companies do. They are very welcoming when you first walk in the door. I recommend this company to anyone that needs a loan for anything. It's very fast and easy, well for myself it was. I guess it depends what your needs will be when you go in there because everyone will be different and everyone's needs will be too.

If I could give a 0 stars, I WOULD!!! This lady and her…read moredaughter are THEFTS!!! We have her $500 to do 2 years and she kept blocking our numbers and making up excuse after excuse to not get them done. She then blamed us for her not doing her work or being at her office. If you want to go with her keep in mind she is will vent to you about her personal life. Like her domestic violence situation, restraining order, etc. All in all HORRIBLE, she's GETTO, and cusses at you. Worst experience ever! Save yourself a lot of time and trouble!

I stopped in today to ask some questions and I was very impressed with the knowledge, courtesy, and…read morefriendliness of Guadalupe, the owner. I will definitely be back when I need one of the numerous services that are offered here.